Five Star Painting of Bethesda
About Five Star Painting of Bethesda
From first contact to final walkthrough, Five Star Painting of Bethesda designs their process around customer clarity and professional execution. When homeowners in the Bethesda, Silver Spring, and Rockville areas call or submit estimate requests, estimator Tara typically responds promptly and schedules on-site consultations. She spends time discussing color preferences, surface preparation needs, and project scope, providing detailed written estimates that customers in reviews describe as "very realistic for the size and scope of work." Within a short timeframe, customers receive clear pricing, projected timelines, and preparation expectations before work begins.
During projects, project manager LeeAnn coordinates crew assignments and maintains communication throughout the job. Customers receive updates as work progresses, with crews arriving as scheduled and implementing protective measures. Reviews mention floor coverings, furniture protection, and daily cleanup practices. If issues arise during execution, such as areas needing additional attention, the team addresses them before final sign-off. One customer notes the crew "fixed all the minor spots" after initial completion, while another mentions "they made sure we were completely happy before closing the job."
After completion, the fully licensed and insured team provides information about their two-year warranty covering residential and commercial painting services. The warranty ensures customers can feel confident in the quality of completed work. With over 50 five-star Google reviews and a 4.8-star rating, Five Star Painting of Bethesda has built their reputation through customers who appreciate the structured process from estimate through project completion across interior painting, exterior painting, cabinet refinishing, and deck staining services.
Updated: 11-18-2025
Q&A Based On What Customers Are Saying About Five Star Painting of Bethesda
Q: How do Tara and LeeAnn work together on Five Star Painting of Bethesda projects?
Tara handles initial consultations and estimates, bringing paint and design expertise to assess projects and develop detailed plans. LeeAnn then manages project execution, coordinating painters and overseeing work completion. One customer describes how "Tara estimated the job, then sent her project manager LeeAnn to follow through," noting LeeAnn's responsiveness in returning to "punch out the job" and ensure all details were addressed before final approval.
-Review Snippet Sources: Angi, Google Reviews
Q: Does Five Star Painting of Bethesda protect furniture and floors during interior work?
Multiple reviews mention protective measures throughout projects. Customers note crews use floor coverings, furniture protection, and careful staging to minimize disruption. One customer specifically praises painters as "very considerate with my furnishings," while another detailed review describes protective coverings on "floors, furniture, and room divider" with thorough cleanup after completion. The team's preparation practices appear in both interior and multi-room projects.
-Review Snippet Sources: Google Reviews
Q: What happened with the negative Yelp review about Five Star Painting of Bethesda's prep work?
Erin's one-star review describes disappointment with surface preparation, stating they "hardly saved the old paint at all" and "just paint over it." She mentions having to hire another company to redo the work, and notes scheduling difficulties and a power washing referral that canceled. This review stands out as the most detailed negative feedback, with no visible owner response addressing the specific concerns raised.
-Review Snippet Sources: Yelp
Q: How does Five Star Painting of Bethesda handle quality concerns after initial completion?
Reviews show mixed patterns. One customer notes initial work required touch-ups, stating "the workers didn't do a great job first pass and had to repaint patches when we pointed them out," though the end result was satisfactory. Another customer on Angi describes LeeAnn returning promptly to address minor spots, completing fixes in one day. The company appears willing to address issues when customers identify them before final sign-off.
-Review Snippet Sources: Google Reviews, Angi
Q: Does Five Star Painting of Bethesda complete projects on schedule?
Customers consistently mention timely completion and adherence to schedules. One review describes work as "completed on time on budget," while another notes the process was "on time" with realistic timeline estimates. Scheduling the initial work is described as "efficient" by another customer. The company appears to maintain promised timelines across both residential and commercial projects of varying sizes.
-Review Snippet Sources: Google Reviews, Angi
Q: What makes Herman's painting team notable at Five Star Painting of Bethesda?
Herman leads a painting crew that receives specific praise in reviews. Suzanne McKoy's detailed review states "Herman and his team will definitely be requested on the next paint projects," highlighting the team's work quality and reliability. The review includes project photos showing completed exterior work. This represents one of the few instances where customers specifically request the same crew for future projects.
-Review Snippet Sources: Google Reviews
Q: How comprehensive is Five Star Painting of Bethesda's warranty coverage?
The company offers a two-year warranty for residential and commercial painting services, clearly stated on their website and mentioned in reviews. Customers note receiving information about warranty terms during final walkthroughs. One review mentions the company's promise that "your paint job isn't done until it's done right," reflecting their warranty-backed commitment. However, specific exclusions and claim processes are not detailed in available customer feedback.
-Review Snippet Sources: Website, Google Reviews
Updated: 11-18-2025