When homeowners in Bethesda, Silver Spring, and Rockville call or submit estimate requests to Five Star Painting of Bethesda, estimator Tara typically responds and schedules on-site consultations. She discusses color preferences, assesses surface conditions, and explains project timelines. One customer describes her as having "knowledge of paint and interior design expertise," noting she "listened to our needs" and developed detailed plans. Customers receive written estimates that another reviewer describes as "very realistic for the size and scope of work." The consultation process includes discussing Sherwin-Williams and Behr paint options, reviewing preparation requirements, and setting clear expectations before work begins.
During projects, project manager LeeAnn coordinates crew assignments and maintains communication throughout execution. Crews arrive as scheduled and implement protective measures for floors, furniture, and room dividers. Reviews mention daily cleanup practices and careful staging to minimize disruption. One customer notes they were "very considerate with my furnishings." If quality concerns arise during initial completion, the team addresses them. An Angi reviewer describes how LeeAnn returned promptly to "punch out the job" and fix minor spots before final approval.
The fully licensed and insured team provides a two-year warranty covering residential and commercial painting services. The company serves 13 cities across Montgomery County, including Ashton, Bethesda, Cabin John, Chevy Chase, Gaithersburg, Kensington, Olney, Rockville, and Silver Spring. Services include interior painting, exterior painting, cabinet refinishing, deck staining, pressure washing, drywall repair, and wood rot repair. With 62 Google reviews averaging 4.8 stars and 71 Angi reviews at 4.5 stars, Five Star Painting of Bethesda has built recognition through customers who appreciate structured communication from estimate through project completion.
Updated: 04-06-2026
Tara conducts on-site consultations where she assesses project scope, discusses color selections, and provides detailed written estimates. One customer praises her "knowledge of paint and interior design expertise," describing how she "listened to our needs, came out for a site inspection and answered our HOA Board of Directors many questions." Another notes she researched manufacturer training videos and "clearly explained the process" for complex projects. Tara's estimates are described as "very realistic for the size and scope of work."
-Review Snippet Sources: Google Reviews, Angi
Multiple customers mention protective measures implemented during projects. One reviewer describes "protective coverings on the floors, furniture, and room divider" with thorough cleanup afterward. Another praises painters as "very considerate with my furnishings." Reviews also reference daily cleanup practices, careful staging to minimize disruption, and efforts to keep work areas organized throughout multi-day projects across both interior and exterior work.
-Review Snippet Sources: Google Reviews
Erin posted a one-star Yelp review expressing disappointment with surface preparation. She states they "hardly saved the old paint at all" and instead "just paint over it," resulting in poor appearance that required hiring another company to redo the work. She also mentions scheduling difficulties and a power washing referral that canceled the night before. This detailed negative review received no owner response, representing a gap in the company's otherwise consistent review engagement pattern.
-Review Snippet Sources: Yelp
LeeAnn manages project execution after Tara completes estimates. One detailed Angi review describes the workflow where "Tara estimated the job, then sent her project manager LeeAnn to follow through." The same customer notes LeeAnn's responsiveness, describing how she returned promptly to "punch out the job" and address any remaining details. LeeAnn coordinates painter assignments, oversees daily progress, and ensures customer satisfaction before final sign-off on completed work.
-Review Snippet Sources: Angi, Google Reviews
Reviews consistently mention timely completion and budget adherence. One customer describes work as "completed on time on budget" with quality rated as "A+++." Another states the process was "on time" with "easy communication." A third review notes scheduling the initial work was "efficient" and the finished product was "great." The company appears to maintain promised timelines across residential and commercial projects of varying sizes and complexity.
-Review Snippet Sources: Google Reviews, Angi
Herman leads a painting crew that receives notable recognition. Suzanne McKoy's review states "Herman and his team will definitely be requested on the next paint projects," highlighting reliability and work quality. Herly is mentioned as another crew leader in Nina's detailed review of exterior, deck, and retaining wall work. Oswin's crew receives praise in an Angi review for condo painting with careful protection measures and complete daily cleanup.
-Review Snippet Sources: Google Reviews, Angi
Review patterns show mixed consistency. JenneyS notes "the workers didn't do a great job first pass and had to repaint patches when we pointed them out," though the end result was satisfactory. An Angi reviewer describes LeeAnn returning promptly to fix minor spots in one day, stating they "left us with the feeling that we had discovered a real gem." The company appears willing to address issues identified before final sign-off, though initial quality control shows some gaps.
-Review Snippet Sources: Google Reviews, Angi
The company offers a two-year warranty for all residential and commercial painting services, clearly stated on their website and confirmed in customer communications. The warranty language emphasizes "your paint job isn't done until it's done right." Customers receive warranty information during final walkthroughs. However, specific exclusions, claim procedures, and coverage limitations are not detailed in publicly available customer feedback or easily accessible documentation.
-Review Snippet Sources: Website, Google Reviews
Updated: 04-07-2026