Question 1

Q: How does New Look Painting's pricing compare to other Grand Rapids painting contractors?

Accepted Answer

Multiple customers report getting several bids before choosing New Look Painting. Angi Zamarripa got four quotes and found the company "came in significantly cheaper than any other bid," adding that they did a great job "at a fraction of the price of other companies." Emily K notes the pricing was competitive after reaching out to several others. Brian Copeland, a long-time customer, highlights the "excellent work and reasonable pricing" across multiple projects.

Question 2

Q: Why do so many reviews mention Tim and Teague by name at New Look Painting?

Accepted Answer

Tim and Teague appear as a paired crew in over 20 reviews, forming one of the company's most recognized teams. Brad Kobe calls them "the Best Painters we have ever had on a job," while Maddison Reynolds notes they "always arrived when they said they would" and gave thorough end-of-day updates. Connie Vanlente describes their work simply as "beautiful." The consistency of the same crew names appearing across months of reviews suggests stable, dedicated staffing.

Question 3

Q: Does New Look Painting clean up properly after completing a project?

Accepted Answer

Cleanup stands out as one of the most frequently praised patterns. Michel Terkuile describes painters who left "no drips, no smears and they cleaned up every time before they left for the day." Judith TerAvest confirms they "cleaned up everything wonderfully." Robert Kleinhans notes that "extreme care was taken to protect my floors and adjacent rooms" during his cabinet project. Tina Brooks adds that Tim left her home "looking very clean and back to its normal state."

Question 4

Q: What are customers saying about New Look Painting's cabinet painting work?

Accepted Answer

Cabinet refinishing is one of the company's core specialties. Randy Hoekstra says his kitchen cabinets "look brand new" and that Steve explained every step of the process. Steve Z simply confirms Steve "did a great job with our kitchen cabinets." The company uses KCMA-certified coatings tested for everyday kitchen use. Nancy Harmon praises Steve and Pedro for painting all kitchen and laundry room cabinets, noting Steve "takes proud in his work and cares about the customer."

Question 5

Q: Does New Look Painting go beyond what was originally quoted if a project needs it?

Accepted Answer

Several reviews describe crews identifying extra work without being asked. Ali Nurmikko shares that Teague and Tim noticed her color "needed three coats instead of the originally planned two" and completed the additional coat without issue. Anna Gregory's Facebook review describes painter Tim who "spackled areas beforehand" and "greatly improved the texture of the corners of the lower level landing walls which were in a bad shape." Shaun Spina's century-old home received drywall work that looked "incredible."

Question 6

Q: How has New Look Painting handled critical feedback from customers?

Accepted Answer

The company has received two reviews below five stars in the two-year period. Brittany Rykse's four-star review notes communication gaps about a subcontractor and start timing, but praises the crew who "arrived early, stayed late, worked consistently." The owner acknowledged the feedback directly. The one-star review from Paula Miller involved a billing dispute on time-and-materials work, and the owner responded with a detailed explanation of the scope and pricing. Matthew Curry noted slow communication but still recommends the company for "exterior painting."

Question 7

Q: Why do customers keep coming back to New Look Painting for multiple projects?

Accepted Answer

Twelve reviews within the two-year period mention repeat business. MMM Miller has used the company for "every project we have had over the past 15+ years." Peggy Naber notes this was her "4th paint job with the company" and she is "always pleased with their work." Theresa Buist confirms her "3rd time" using New Look and calls the work "perfect every time." Easton Lemke describes his second experience as being "extremely impressed with the finished result" once again.

Question 8

Q: Can New Look Painting handle older homes with complex wall and surface conditions?

Accepted Answer

Several reviews describe challenging situations beyond a standard repaint. Shaun Spina's house is "over 100 years old" and the drywall and painting made rooms "look good as new." Bonnie Ross hired them for a duplex with "nicotine dripping from the walls and ceiling" and the team sealed and painted it successfully. Alex Fernandez-Garcia had a "complex issue" with bathroom walls, and the team including the owner "had several meetings to discuss the project and approach" before completing the work.

Question 9

Q: Is New Look Painting licensed and registered in Michigan?

Accepted Answer

Michigan requires a Residential Maintenance and Alteration Contractor license for residential projects over $600. New Look Painting holds Michigan LARA License No. 2104197666 (Residential Builder M&A Company, Active status). The company also holds EPA Renovation licenses NAT-74051-3 and NAT-74051-2 for lead-safe work on pre-1978 homes. The business is registered with the Michigan Department of Licensing and Regulatory Affairs as MMM Painting, LLC (doing business as New Look Painting), Entity No. 803315112, a Domestic Limited Liability Company with Active status. The registered agent is Matthew Miedema, with an initial filing date of 12/18/2024.

Question 10

How New Look Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how New Look Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects New Look Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 11

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 12

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

New Look Painting

About New Look Painting

Q&A Based On What Customers Are Saying About New Look Painting