Question 1

Q: What sets New Look Painting's crew apart from other painting companies in Grand Rapids?

Accepted Answer

New Look Painting assigns dedicated painters to each project rather than shuffling workers between jobs. Reviewers consistently name the same team members. Cherie Sonnenberg praised Steve Shanta for his cabinet work and punctuality. Brad Kobe called Teague and Tim the best painters we have ever had on a job. Tina Brooks highlighted Tim's trim restoration and furniture protection. This staffing model lets painters develop familiarity with returning clients.

Question 2

Q: How does New Look Painting handle cleanup and protection of the home during a painting project?

Accepted Answer

Reviewers frequently describe the crew leaving work areas spotless at the end of each day. Judith TerAvest said they cleaned up everything wonderfully. Laura Martzke described expert area preparation with masking, drop cloths, and plastic sheeting for her kitchen island project. Michel Terkuile noted no drips, no smears and that the team cleaned up every time before leaving. Ali Nurmikko appreciated their thoroughness in adding an extra coat when the color required it.

Question 3

Q: What can homeowners expect from New Look Painting's kitchen cabinet refinishing process?

Accepted Answer

Cabinet projects are handled by the company's finishing specialists. Robert Kleinhans reported his kitchen makeover went from start to finish in one week, with extreme care taken to protect floors and adjacent rooms. Randy Hoekstra described cabinets that look brand new with an amazing finish, noting Steve explained the process and was always on time. Terri Kloster appreciated the cleanup after painting every cabinet and drawer in her kitchen.

Question 4

Q: How does the company manage communication and project updates throughout a painting job?

Accepted Answer

The estimating team provides detailed written proposals before work begins. Maddison Reynolds highlighted very thorough updates at the end of each work day. Kathy praised Keith for an extremely thorough written quote so she knew what she was paying for. Scott Kaczanowski noted Tim met with the homeowner at the start and end of the day to discuss progress and listen to concerns. Angie Popelar said Keith made the entire process easy and informative.

Question 5

Q: What do customers who hire New Look Painting more than once say about their return experience?

Accepted Answer

The company has built a significant base of repeat clients. MMM Miller has used them for every project over the past 15+ years. Peggy Naber returned for a fourth project and said she is always pleased with their work. Theresa Buist described her third experience as perfect every time. Easton Lemke called his second project extremely impressive. E Darling noted being 100% satisfied as a repeat customer across multiple interior projects.

Question 6

Q: How does New Look Painting approach exterior painting projects, including older or detailed homes?

Accepted Answer

The company fields dedicated exterior crews. Gary Burnside described Ramiro and his team working pretty much non stop, all day long on his second exterior project with them. Tara Price praised the crew for painting fascia, soffit, and window trim with friendly communication throughout. Debbie Autman noted her 102-year-old home received a fresh look with painters who arrived when they said they would and delivered professional results.

Question 7

Q: How competitive is New Look Painting on pricing compared to other painting companies in the area?

Accepted Answer

Multiple customers report strong value for the quality delivered. Angi Zamarripa got four quotes and found them significantly cheaper than any other bid, adding they did a great job at a fraction of the price. Brian Copeland praised excellent work and reasonable pricing as a long-time customer. Nick Perhai described the pricing as very fair, noting the quality of work was worth every penny. Matthew Curry also highlighted competitive pricing.

Question 8

Q: What is New Look Painting's licensing and business entity status in Michigan?

Accepted Answer

Michigan eliminated the state-level painter license requirement in March 2019. No state or municipal painting license is required for residential or commercial work. The operating entity is MMM Painting, LLC, a Domestic Limited Liability Company filed with the Michigan Department of Licensing and Regulatory Affairs, Identification Number 803315112, with Active status and Good annual report standing. The resident agent is Matthew Miedema.

Question 9

How New Look Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how New Look Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects New Look Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

New Look Painting

About New Look Painting

Q&A Based On What Customers Are Saying About New Look Painting