Creations by Brian LLC
Updated: 09-09-2025
About Creations by Brian
Creations by Brian stands as a cornerstone of the Muskegon painting industry, having transformed homes throughout West Michigan since its establishment in 2004. Founded by Brian Yaussy, who brings over three decades of painting expertise dating back to 1991 when he first entered the trade with his father and brother in Virginia, this family-operated enterprise has built its reputation on a foundation of trust and principled service.
The business operates from 447 W McMillan Road in Muskegon, with Brian managing operations while his wife Amber, provides dedicated office support, ensuring every client inquiry receives prompt attention. Their service portfolio encompasses residential and commercial painting, cabinet refinishing, drywall repair, pressure washing, deck staining, trim installation, popcorn ceiling removal, and wallpaper services. A distinctive aspect of their service model is the company's warranty program, which provides clients with one hour of free touch-up work annually for three years following project completion. This combination of experienced craftsmanship, professional licensing, and customer-focused policies has positioned Creations by Brian as a trusted name in West Michigan's home improvement sector.
Updated: 09-09-2025
What Customers Are Saying About Creations by Brian LLC
The Team That Goes Above and Beyond
Customers consistently praise the exceptional dedication of Brian's crew members, particularly highlighting individuals like Noel, Bobby, Shannon, Austin, Colin, and CJ. Recent reviews from 2025 emphasize how team members treat each home with respect and care. One homeowner noted "They were professional, completed within the allotted time frame and cleaned up after themselves" while another mentioned the crew's thoughtfulness in working around baby birds nesting in the eaves during an exterior project.
Turning Vision Into Reality
The company's ability to handle complex projects shines through in customer testimonials. From kitchen cabinet transformations to complete interior remodels, clients appreciate the attention to detail and quality results. Anna Hunt shared photos of her kitchen remodel in 2025, stating "Bobby and Nolan were amazing. They did excellent work, were polite and friendly, timely, cleaned up after themselves, highly recommend!" Multiple customers mention how the team exceeded expectations, with one noting their home looks "fresh & updated" after the work was completed.
Responsive Problem-Solving and Communication
When challenges arise, Creations by Brian demonstrates their commitment to customer satisfaction through prompt resolution. The company's owner actively responds to reviews and addresses concerns directly. One customer who experienced water damage praised how the team handled the emergency situation, describing them as "polite, kind, helpful and understanding" throughout the repair process. Amber's role in maintaining communication is frequently mentioned, with clients appreciating her responsiveness and dedication to ensuring smooth project execution.
Building Long-Term Relationships
A remarkable pattern emerges in the reviews showing significant customer retention and repeat business. Jerry Rumps mentioned using the company "many times over the years," while Jeff Winters detailed hiring them for multiple projects including "kitchen cabinet painting, interior painting, deck cleaning and staining." Paul Hoppa specifically chose them again after a successful house painting in 2022, returning for deck work in 2023. This loyalty speaks to the consistent quality and reliability that keeps customers coming back year after year.