Question 1

Q: Why do customers keep hiring Roell Painting Company for multiple projects?

Accepted Answer

Several reviewers describe returning for second and third projects. One customer noted this was "my second time using Roell Paint Company" after an outstanding staircase project, while another shared that Roell is "professional and provides quality workmanship" and described having "our 2nd home painted by Roell." The pattern of repeat business speaks to consistent delivery across different project types.

Question 2

Q: How does Roell Painting Company handle scheduling and communication throughout projects?

Accepted Answer

Customers frequently praise the coordination between office staff and field crews. Dana manages scheduling and initial decision-making, with one reviewer describing her as "extremely responsive and helpful." Tieler handles project startup and communication, with a customer noting "Tieler was so helpful in getting the project started, and her communication was great." Jason conducts follow-up inspections to ensure client satisfaction before projects close.

Question 3

Q: What makes Roell Painting Company's preparation and attention to detail stand out?

Accepted Answer

Reviews highlight thorough prep work as a differentiator. One homeowner described being "so impressed with the attention to detail, care taken in covering everything and a job well done." Another noted crew leader Angel, stating "Angel and the crew were phenomenal" and praising the professionalism throughout their main-level wall and millwork project. Workers also perform tasks like sanding and smoothing radiator covers before painting.

Question 4

Q: Does Roell Painting Company offer competitive pricing compared to other contractors?

Accepted Answer

Multiple customers mention obtaining several bids before choosing Roell. One reviewer who "received several other bids" found that Roell's "proposal was the most competitive, thorough, and provided options to fit our budget." Another described the service as "high quality service in a reasonable time frame and at a great price." The company provides detailed written proposals with multiple pricing options.

Question 5

Q: How does Roell Painting Company perform on commercial and branded projects?

Accepted Answer

The team handles commercial work with the same precision as residential jobs. One business owner who hired them for branded office walls noted Dana and Jason "were great to work with" in matching exact brand colors, and that Jose and his crew "worked carefully and efficiently" on the muralist coordination. The company maintains an active portfolio of HOA, condominium, and property management projects across the metro.

Question 6

Q: What happened with the lower-rated reviews for Roell Painting Company?

Accepted Answer

The single notable negative experience on Angi involved a customer who reported paint on trim, doors, and carpet. Nick Roell responded with a detailed explanation, expressing willingness to complete repairs while documenting the full communication timeline. The response demonstrated transparency, noting "our desire to complete the project and fulfill our end of the contract." The vast majority of feedback reflects consistent satisfaction across platforms.

Question 7

Q: Does Roell Painting Company handle exterior projects with care for neighboring properties?

Accepted Answer

Exterior painting requires attention beyond the client's home. One satisfied customer described the crew as performing "a meticulous job both prepping and painting" and noted "they were careful of our neighbors' properties when working close to our lot line." The team also checks for potential lead paint before starting exterior prep work, and Jason conducts final inspections reviewing "every detail of the job with care."

Question 8

Q: Is Roell Painting Company licensed and registered in Minnesota?

Accepted Answer

Minnesota requires a Residential Building Contractor license for painting projects over $15,000. Roell Painting Company holds an active Residential Building Contractor license (No. BC689450, Expiration 3/31/2026, Renewal In Progress) and a separate Contractor Registration (No. IR703535, Effective 1/1/2026) through the Minnesota Department of Labor and Industry. The qualifying person is Trent A. Stern. The business is registered as Roell Painting Company LLC (File No. 803555100034) with the Minnesota Secretary of State, filed 1/2/2015, Active and In Good Standing, managed by Nick Roell.

Question 9

How Roell Painting Company Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Roell Painting Company performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Roell Painting Company’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

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About Roell Painting Company

Q&A Based On What Customers Are Saying About Roell Painting Company