Justin Petrillo and his wife launched Pigment Painters in 2020 after Justin's service in the U.S. Air Force. The company operates from a 2,200 square foot shop in Ozark where cabinet specialist Charles handles refinishing projects and crew leader JR oversees interior and exterior work. Terrance leads drywall repair while Billy has developed expertise rescuing cabinet projects that other contractors have failed.
The fully insured team specializes in cabinet refinishing, interior and exterior painting, deck and fence staining, and popcorn ceiling removal. Projects regularly include challenging situations like Judy Wozniak's three-story exterior requiring a lift or Gary Drumm's high ceilings that "many painters didn't want to tackle." The full crew approach means residential projects often finish days ahead of schedule rather than dragging on for weeks.
Pigment Painters serves Springfield, Ozark, Republic, Battlefield, Nixa, Rogersville, and Willard throughout the greater Springfield metro area. The company commits to responding to estimate requests within 24 hours.
Updated: 05-07-2026
Reviews consistently name specific crew members. Heather and Matthew described the team as "professional and worked hard to ensure I was happy" when crediting Charles, JR, and Austin. Cindy Seaton praised Sam and Terry for going "about and beyond to make sure my project was done right and on time." Valerie Hausburg called out Liz and Austin for a fantastic job across multiple rooms. Owner Justin Petrillo and project manager John are also frequently mentioned by name.
-Review Snippet Sources: Google Reviews
Cabinet refinishing is a clear specialty per repeat customer reviews. Bethany Stephenson called the system "amazing and so durable," while Spencer Stevens described the work as "consistent and smooth" and uses Pigment Painters specifically for cabinet finishing. Brandon Fisher said Charles and JR "did a phenomenal job of refinishing our cabinets" while staying respectful of his space. Ross Keesling refinished kitchen cabinets and returned for additional projects.
-Review Snippet Sources: Google Reviews
Repeat business is a clear pattern. Kim Hughes wrote "We are repeat customers and will use them for all of our future projects" after Charles and Terrence handled door and interior painting. Ross Keesling had cabinets refinished and garage doors painted twice. Spencer Stevens said "I use them for cabinet finishing," indicating ongoing use. Janet Chandler offered to refer others, and Heather and Matthew were so satisfied they thanked the team for the experience.
-Review Snippet Sources: Google Reviews
Cleanliness and respect for the home come up across reviews. Brandon Fisher noted Charles and JR "were respectful of our space and cleaned up through the process." Bethany Stephenson praised the team's attention to detail and how they "leave everything neat and tidy when they are done." Valerie Hausburg highlighted that Liz and Austin even cleaned up and re-caulked her kitchen counters as part of the painting project. The pattern shows protective practices are standard.
-Review Snippet Sources: Google Reviews
Yes. Justin's involvement appears throughout reviews. Cindy Seaton specifically called out "Justin the owner were personable and great to deal with" alongside project manager John. Bethany Stephenson said "Justin and his team does an amazing job" when describing her cabinet work. Spencer Stevens recommends "Justin and his team at Pigment Painters" by name. Justin started the company in 2020 in Springfield, MO with a quality-first focus.
-Review Snippet Sources: Google Reviews
Reviews show breadth across interior, exterior, and specialty work. Ron Calton and JR/Terry painted a basement, Kim Hughes had door and interior painting, Valerie Hausburg had master bedroom, bathroom, and guest bedroom done plus kitchen caulking, Brenda Bogard had a bathroom painted, and multiple customers had cabinet refinishing and garage doors. Heather and Matthew described a project with "all the 'different' details of the job" handled smoothly.
-Review Snippet Sources: Google Reviews
Customers consistently praise communication. Heather and Matthew highlighted "Response times, planning time, performance, service and care were all great" across the entire project. Ross Keesling called Pigment Painters "incredibly responsive," noting they worked well together throughout. Brenda Bogard said the team "showed up on time, very professional & personable." The company's About page promises a 24-hour response on quote requests.
-Review Snippet Sources: Google Reviews
Pricing is mentioned positively across reviews. Melisa McGuire called Charles' work "Very detailed, and affordable." Heather and Matthew thanked the team for "providing great pairing service at a reasonable price." Ross Keesling specifically praised "competitive pricing" alongside quality and responsiveness. Reviews suggest the company prices fairly while delivering professional-grade results, which contributes to the strong repeat-customer pattern.
-Review Snippet Sources: Google Reviews
Updated: 05-07-2026