Justin Petrillo and his wife launched Pigment Painters in 2020 after Justin's service in the U.S. Air Force. The company operates from a 2,200 square foot shop in Ozark where cabinet specialist Charles handles refinishing projects and crew leader JR oversees interior and exterior work. Terrance leads drywall repair while Billy has developed expertise rescuing cabinet projects that other contractors have failed.
The fully insured team specializes in cabinet refinishing, interior and exterior painting, deck and fence staining, and popcorn ceiling removal. Projects regularly include challenging situations like Judy Wozniak's three-story exterior requiring a lift or Gary Drumm's high ceilings that "many painters didn't want to tackle." The full crew approach means residential projects often finish days ahead of schedule rather than dragging on for weeks.
Pigment Painters serves Springfield, Ozark, Republic, Battlefield, Nixa, Rogersville, and Willard throughout the greater Springfield metro area. The company commits to responding to estimate requests within 24 hours.
Cabinet specialist Charles receives consistent praise across reviews. Doug Bell notes Charles and the team "transformed our kitchen cabinets" and "listened to our concerns." His attention to detail on cabinet doors, drawers, and frames produces results customers describe as better than replacement. Charles works from the company's climate-controlled shop in Ozark for optimal finish quality.
-Review Snippet Sources: Google Reviews
When another painter ruined C S's cabinet project, Billy from Pigment Painters stepped in. He "stripped everything down to bare wood" and rebuilt the finish over five days. C S called the final result "absolutely beautiful" after what started as a complete disaster. This rescue capability has become a specialty for challenging cabinet situations.
-Review Snippet Sources: Google Reviews
Several customers hired Pigment Painters after other companies declined. Gary Drumm notes "many painters didn't want to tackle" his very high ceilings, but the team handled them confidently. Judy Wozniak's three-story home required a lift for exterior work, and crews "finished faster than expected" while she was traveling.
-Review Snippet Sources: Google Reviews
Justin stays hands-on from estimates through final inspection. Lacey Mattheis appreciated that Justin "came by multiple times" during her project to check progress. Janelle M worked with Justin on color selection, calling him "so helpful." His responsiveness and follow-up after completion appear throughout customer feedback.
-Review Snippet Sources: Google Reviews
Lisa Zajac left a 3-star review mentioning concerns about detail work and cleanup on her project. Justin responded professionally, acknowledging the feedback and offering to address remaining issues. This single lower rating among 96 five-star reviews in the dataset shows the company takes criticism constructively rather than defensively.
-Review Snippet Sources: Google Reviews
Reviews confirm capability beyond standard painting. Steven Strouse hired them for brick painting using Romabio mineral paint, describing results as "gorgeous." Another customer worked with Justin, JR, and Mike on what they called "an unusual painting technique with an uncommon material" that exceeded expectations despite a learning curve.
-Review Snippet Sources: Google Reviews
Reviews consistently name specific painters: Charles handles cabinets, Billy specializes in cabinet rescue projects, Terrance (also called Terry) leads drywall repair, and JR appears on various project types. Isaac, Meka, Chris, John, and Hezekiah also receive mentions. This pattern suggests consistent in-house crews rather than rotating subcontractors.
-Review Snippet Sources: Google Reviews
Yes. Pigment Painters, LLC is registered with the Missouri Secretary of State as a domestic Limited Liability Company. The entity was formed on September 27, 2020 with Charter No. LC1733880. Justin Petrillo is listed as the registered agent. Missouri does not require a state-level painting contractor license, so the company operates legally with their business registration and insurance coverage.
-Verification Sources: Missouri Secretary of State Business Entity Search