Century Painting & More
Updated: 11-08-2025
About Century Painting & More
When Jacob D. approached Jack Jordan uncertain about the painting work needed, working with an "idea of a budget" and admittedly vague about specifics, most contractors would have bristled at the inefficiency. Jack showed up within a day, provided a full scope quote with all options, and explicitly told Jacob there was no pressure to use his team. The job that was expected to take multiple days was completed within 30 hours of Jack's initial quote visit, with Yony's crew working nonstop while maintaining protection so thorough that Jacob specifically noted the care taken behind appliances and with light fixture removal.
That Jacob project represents typical Century Painting execution. Owner Jack Jordan and project manager Yony (with the company over 16 years) have built their over 250 five-star Google reviews through consistent practices. Jack personally handles estimates and responds within hours to requests, Yony coordinates crews that text daily progress photos, addressing discovered issues like wood rot or damaged door frames during the same visit rather than scheduling callbacks. From their location on Boykin Spaniel Road in Charlotte, they handle everything from single-room touch-ups to complete commercial transformations. Customers repeatedly mention the written quotes that never deviate from original pricing, the crews that arrive on time daily and work long hours to meet deadlines, and Jack's habit of staying personally involved even on smaller projects.
Century Painting operates primarily through word-of-mouth referrals. Customers like Joe Mitchell hire them multiple times across primary homes and rental properties because the transparent pricing and communication eliminate the guesswork that plagues contractor relationships. The 4.8-star rating across multiple platforms reflects something beyond technical painting skill. It captures a fully licensed and insured contractor who provides 24-60 month written warranties, responds to virtually every review personally, and consistently delivers the reliability that turns skeptical first-time customers into repeat clients who recommend them to realtors and neighbors.
Updated: 11-07-2025
Q&A Based On What Customers Are Saying About Century Painting & More
Q: Does Century Painting & More actually stick to their original estimates, or do costs increase once work begins?
Multiple customers specifically praise pricing consistency. Jeff Becker notes they were "on time, on budget, and left everything spotless," while Jacob D. states Jack "quoted me a price and stuck to it" even when more work was discovered than initially noticed. Chris Johnson mentions receiving a detailed line-item quote with scope of work and terms the next day. The pattern shows written estimates that match final costs without surprise charges.
-Review Snippet Sources: Google Reviews, Yelp
Q: How does Century Painting & More handle project timelines when Jack Jordan promises specific completion dates?
Reviews consistently mention timeline accuracy. Jacob D.'s multi-day project was completed in 30 hours, Aika Mcclaskey notes the team "completed the job on a very tight timeline without compromising quality," and multiple customers mention crews working long hours and weekends to meet deadlines. Michael Armiger specifically praises work completed during extreme heat, stating "THANK YOU" in all caps for finishing deck staining in 90-degree temperatures on schedule.
-Review Snippet Sources: Google Reviews, Yelp
Q: What makes project manager Yony stand out in Century Painting & More customer reviews?
Yony appears throughout reviews as the experienced crew leader handling complex projects. Customers mention his 16-year tenure with the company, with Kirsten Smrtka calling him "superb" and noting his professionalism and flexibility around unexpected repairs including a total roof replacement. Ed Fagan praises Yony and crew for handling traffic management in busy commercial areas. Jeff Becker and multiple others specifically request Yony by name, indicating his reputation for quality execution.
-Review Snippet Sources: Google Reviews
Q: Does Century Painting & More respond professionally when customers raise concerns or complaints?
The single detailed negative Yelp review from Lauren W. shows both strengths and weaknesses. Jack responded within hours with a lengthy explanation addressing each complaint point by point, though the response reads somewhat defensive. However, the response demonstrates Jack's personal involvement and willingness to engage directly rather than ignoring criticism. Other reviews show Jack offering to return for touch-ups and making accommodations when issues arise.
-Review Snippet Sources: Yelp, Google Reviews
Q: How does Century Painting & More protect customer property during projects?
Protection protocols appear consistently across reviews. Jacob D. mentions four layers of floor protection and care taken "behind appliances, removing light fixtures," describing it as no "slap a coat let's get out of here" job. Sean Wolf was concerned about paint staining his turf and notes the team was "meticulous in making sure everything was covered." Chris Johnson describes crews that "sanded, primed, masked, taped and draped everything several times to protect from any overspray or unintentional drips."
-Review Snippet Sources: Yelp, Google Reviews
Q: What happens when Century Painting & More discovers additional work needed during a project?
Reviews indicate Jack communicates discovered issues immediately with options rather than proceeding without approval. Chris Johnson notes Jack spent approximately one hour during the estimate walking the property and discussing unique details. When issues arise mid-project, customers report Jack contacts them directly. Jeff Becker mentions Jack and Yony kept him "in the loop" throughout, and the pattern shows transparency about additional work before charges apply.
-Review Snippet Sources: Google Reviews, Yelp
Q: Does Century Painting & More use their own employees or subcontractors based on what customers observe?
Reviews consistently mention the same crew members by name (Yony, Carlos, Johnny, Edgar) across multiple years and projects, suggesting stable in-house teams rather than rotating subcontractors. Joe Mitchell notes using Century "several times for both my primary home and rental properties" with consistent quality, and the 16-year tenure Yony has with the company indicates employee retention. The fully bonded and insured status mentioned supports direct employment rather than subcontracting.
-Review Snippet Sources: Google Reviews
Q: How does Century Painting & More handle follow-up after project completion?
Several customers mention post-completion responsiveness. One reviewer notes Jack "came out the same day" to address minor issues discovered several days after completion. The 24-60 month warranty and 90 days of free touch-ups mentioned on multiple platforms suggests formalized follow-up, and Jack's personal response rate to reviews (responding to virtually all reviews) indicates ongoing engagement rather than disappearing after final payment.
-Review Snippet Sources: Google Reviews, Thumbtack, Houzz