Century Painting & More
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Century Painting & More
About Century Painting & More
When Jacob D. approached Jack Jordan uncertain about painting work needed, working with an "idea of a budget" and admittedly vague about specifics, most contractors would have bristled. Jack showed up within a day, provided a full scope quote with all options, and told Jacob there was no pressure to use his team. The job expected to take multiple days was completed within 30 hours, with Yony's crew working nonstop while maintaining protection so thorough that Jacob noted care taken behind appliances and with light fixtures.
Owner Jack Jordan and project manager Yony (16 years with the company) have built over 270 Google reviews through practices customers mention repeatedly. Written quotes that never deviate from original pricing. Crews arriving on time daily, working long hours to meet deadlines. Jack personally handling estimates and responding within hours. From their Boykin Spaniel Road location in Charlotte, the fully licensed and insured team provides 24-60 month written warranties and handles everything from cabinet refinishing to complete commercial transformations across the greater Charlotte area.
Updated: 01-06-2026
Q&A Based On What Customers Are Saying About Century Painting & More
Q: Does Century Painting & More actually stick to their original estimates, or do costs increase once work begins?
Multiple customers praise pricing consistency. Jeff Becker notes they were "on time, on budget, and left everything spotless," while Jacob D. states Jack "quoted me a price and stuck to it" even when more work was discovered. Chris Johnson received a detailed line-item quote the next day. The pattern shows written estimates matching final costs without surprise charges.
-Review Snippet Sources: Google Reviews, Yelp
Q: How does Century Painting & More handle project timelines when Jack Jordan promises specific completion dates?
Timeline accuracy appears consistently. Jacob D.'s multi-day project was completed in 30 hours, Aika Mcclaskey notes the team "completed the job on a very tight timeline without compromising quality," and multiple customers mention crews working weekends to meet deadlines. Michael Armiger praises deck staining completed in 90-degree heat on schedule.
-Review Snippet Sources: Google Reviews, Yelp
Q: What makes project manager Yony stand out in Century Painting & More customer reviews?
Yony appears throughout reviews as the experienced crew leader with 16-year tenure. Kirsten Smrtka calls him "superb" and notes his professionalism handling unexpected repairs including a total roof replacement. Ed Fagan praises Yony's crew for traffic management in busy commercial areas. Multiple customers request Yony by name for projects.
-Review Snippet Sources: Google Reviews
Q: Does Century Painting & More respond professionally when customers raise concerns or complaints?
The single detailed negative Yelp review from Lauren W. shows both strengths and weaknesses. Jack responded within hours with lengthy explanation addressing each point, though somewhat defensive. However, the response demonstrates personal involvement and willingness to engage directly. Other reviews show Jack offering same-day returns for touch-ups when issues arise.
-Review Snippet Sources: Yelp, Google Reviews
Q: How does Century Painting & More protect customer property during projects?
Protection protocols appear consistently across reviews. Jacob D. mentions care taken "behind appliances, removing light fixtures," describing it as no "slap a coat let's get out of here" job. Sean Wolf notes the team was "meticulous in making sure everything was covered." Chris Johnson describes crews that "masked, taped and draped everything several times."
-Review Snippet Sources: Yelp, Google Reviews
Q: What happens when Century Painting & More discovers additional work needed during a project?
Jack communicates discovered issues immediately with options rather than proceeding without approval. Chris Johnson notes Jack spent approximately one hour during the estimate walking the property discussing unique details. When issues arise mid-project, customers report direct contact. Jeff Becker mentions Jack and Yony kept him "in the loop" throughout.
-Review Snippet Sources: Google Reviews, Yelp
Q: Does Century Painting & More use their own employees or subcontractors based on what customers observe?
Reviews consistently mention the same crew members by name (Yony, Carlos, Johnny, Edgar) across multiple years and projects, suggesting stable in-house teams. Joe Mitchell notes using Century "several times for both my primary home and rental properties" with consistent quality. Yony's 16-year tenure indicates employee retention rather than subcontracting.
-Review Snippet Sources: Google Reviews
Q: How does Century Painting & More handle follow-up after project completion?
Post-completion responsiveness appears strong. One reviewer notes Jack "came out the same day" to address minor issues discovered days after completion. The 24-60 month warranty and 90 days of free touch-ups mentioned on multiple platforms suggests formalized follow-up. Jack's response rate to reviews (responding to virtually all) indicates ongoing engagement.
-Review Snippet Sources: Google Reviews, Thumbtack, Houzz
Updated: 01-06-2026