DeHaan Painting
Updated: 11-11-2025
About DeHaan Painting
Too many Charlotte homeowners have experienced contractors who vanish mid-project, provide vague timelines that stretch for weeks, or leave properties looking worse during the work than before they arrived. DeHaan Painting built their business around eliminating these frustrations. Since 2014, owner Matt DeHaan has maintained over 100 five-star Google reviews and a 4.9-star rating by implementing transparent systems that make unreliable contractor behavior impossible.
Every project begins with detailed written proposals outlining scope, timeline, and costs with no hidden fees. Office manager Chenoa maintains consistent communication throughout, coordinating schedules and answering questions quickly. Project managers Jason and Danny conduct pre-job walkthroughs to review everything before work begins, ensuring alignment on expectations. Crews arrive on schedule daily, often at 8 AM, and maintain the same timeline despite challenges. Reviews consistently mention protection systems, with Carter noting the team "were so accommodating as changes came up" and "didn't complain once" when HVAC outages occurred, while Superfly29er describes how they "worked around a party we hosted mid-project to ensure nothing was in our way." Daily cleanup keeps properties accessible rather than construction zones for weeks.
Projects range from single-room refreshes to complete exterior transformations across Charlotte, Matthews, Mint Hill, and surrounding areas. The fully licensed and insured team carries both General Liability and Workers Compensation, with EPA RRP Lead Renovator certification for safe handling of older homes. All work includes a 2-year workmanship warranty, demonstrating confidence in preparation methods and materials. With specialized expertise in cabinet refinishing using industrial wood coatings and professional limewash applications for brick, DeHaan Painting proves that reliable service doesn't require homeowners to accept industry-standard excuses for poor communication or unprofessional behavior.
Updated: 11-11-2025
Q&A Based On What Customers Are Saying About DeHaan Painting
Q: Does DeHaan Painting actually maintain consistent communication throughout projects?
Office manager Chenoa coordinates all scheduling and client communication, with customers praising her responsiveness. Sarah Hamlin notes Chenoa and project manager Danny "worked diligently to make my tired 24 year old home into a fresh new home," while Eric Hilgenfeldt mentions the office staff "continuously provided updates on progress, estimates, days they would be there, and so on." Project managers conduct regular check-ins rather than disappearing between start and finish.
-Review Snippet Sources: Google Reviews, Angi
Q: How does DeHaan Painting handle timeline commitments when challenges arise?
The company maintains schedules despite obstacles rather than using problems as excuses for delays. Carter Comer describes a project with "a lot of collaboration with other vendors and even some HVAC/power outages" where the team "didn't complain once, found a way to make it work within the same timeline." Eric Hilgenfeldt notes crews were "timely, always arriving at 8 AM and never staying past 5 PM." When weather affects exterior work, the team communicates adjustments immediately.
-Review Snippet Sources: Google Reviews
Q: Does DeHaan Painting protect properties better than typical contractors?
Protection systems exceed standard contractor practices. Superfly29er describes the repair team as "super careful and cleaned up behind themselves throughout the day" with nothing missed. Kristen Wester mentions they "took great care of our property every day, especially our extensive landscaping." Stephanie Misko notes crews are "clean" and Sarah Hamlin describes how they "treat your home as if it was their own." Four-layer floor protection and daily cleanup maintain livable conditions during work.
-Review Snippet Sources: Google Reviews, Angi
Q: How does DeHaan Painting's cabinet refinishing differ from standard painting services?
The company uses industrial wood coatings (Renner 851, Icro, Gemini) rather than standard paint, with specialized preparation including removal of drawer slides and hinges. Amber Shue received compliments where someone "asked if we had them painted or if we purchased new cabinets" because they "honestly could not tell that they weren't factory finished." Projects typically cost one-third of cabinet replacement while achieving professional results through proper application of conversion varnish or water-based polyurethane.
-Review Snippet Sources: Google Reviews, Website FAQ
Q: What happened with DeHaan Painting's negative Yelp review about pricing?
Beth Landress questioned a ballpark estimate range provided before an on-site consultation. Owner Matt DeHaan responded professionally, explaining that homes from 1983 "require more prep than newer homes that goes well beyond painting" including repairs, scraping, priming, and two full coats. He acknowledged customers could "certainly find someone to do it cheaper" but maintained "you won't find someone to do it better." The response demonstrates transparency about why quality work costs more without becoming defensive.
-Review Snippet Sources: Yelp
Q: Does DeHaan Painting use employee painters or subcontractors?
The company employs trained painters rather than using subcontractors. The website states "Our trained and supervised employees – no subcontractors – respect your home or business, ensuring you get your money's value." Reviews mention consistent crew members by name (Dixon, Leyton, Silvia, Travis) across multiple projects, indicating stable employment rather than rotating subcontractors. Owner Matt personally trains all painters on customer communication and workmanship standards.
-Review Snippet Sources: Website, Google Reviews
Q: How does DeHaan Painting handle specialized techniques like limewash applications?
The company holds professional certification with Romabio products for limewash and mineral paint applications. Melissa Sullivan hired them specifically because they are "one of the few companies in the area that are professional contractors with Romabio paints." Owner Matt "spent time with us choosing our wood stains and limewashing colors" and "gave us recommendations and was very patient with us making decisions." The team completed Eric Hilgenfeldt's limewash and German Schmear work, which "completely transformed the exterior of our home."
-Review Snippet Sources: Google Reviews
Q: What makes DeHaan Painting's preparation process different from competitors?
The company emphasizes thorough preparation over speed. Clayton Hilmandolar describes painter Dixon completing a "2-story shiplap fireplace wall, stained a new wood beam mantle, painted new crown molding" and other work "all in 3 days, by himself" while maintaining quality. Angi reviewer describes Jason and crew spending "over two days prepping - cleaning, sanding, taping, covering - before priming my cabinets." The 2-year warranty reflects confidence in preparation methods preventing common paint failure issues.
-Review Snippet Sources: Google Reviews, Angi
Q: How accessible is DeHaan Painting's team for questions and concerns during projects?
The company maintains multiple contact points throughout projects. Office manager Chenoa handles scheduling and questions, project managers Jason and Danny conduct site visits and walkthroughs, and owner Matt personally addresses concerns when needed. Stephanie Misko notes the team "have gone above and beyond to make sure we are happy with the completed project" with accessible communication. Adele Shely describes having "peace of mind because this team is so detail oriented, extremely organized, very knowledgeable and skillful."
-Review Snippet Sources: Google Reviews