Question 1

Q: What's Paint Trinity LLC's communication style like?

Accepted Answer

Francisco initiates rather than waiting. Colin Cunningham got nightly calls asking "if he was pleased with how the day went." Steve Whetstone received same-day estimates via tablet. Nicole Bristow got morning texts about crew goals and evening updates on completed work. Javier Gomez notes Francisco "came by daily to ensure questions were answered." The communication appears systematic and proactive, built into standard procedures.

Question 2

Q: Does Paint Trinity LLC stick to promised timelines?

Accepted Answer

Brack Morgan's interior took "less than three days" when quoted for more. Maya Hall noted completion "ahead of schedule." Michael Johnson's five-day Hickory project followed the timeline with daily updates. When Nicole Bristow faced house-closing pressure, Francisco prioritized critical rooms and completed additional spaces before deadline. Lindsay Mathews got three rooms in two days. The pattern suggests systematic planning rather than optimistic guessing.

Question 3

Q: Why do some crew members get mentioned by name in reviews?

Accepted Answer

Chris requests specific painters stating "If you need something painted, Jose and Dilcia are the ones you want...If you need your cabinets repainted, ask for Guillermo." Andrew Jordan praises Jose and his partner for detail work and floor protection. Julio Blanco mentions Josue's polite, professional prep work. This naming pattern indicates stable employment, specialized skills, and genuine customer relationships rather than interchangeable labor.

Question 4

Q: Can Paint Trinity LLC handle both small touchups and major renovations?

Accepted Answer

Jimmy Lalonde needed lab color-matching and they "nailed" the unusual challenge. Lindsay Mathews got three quick rooms. Mike Deluca describes four to five painters completing in "less than three days" what he estimated would take weeks. Kevin Fasone's five-day interior included Francisco bringing his most experienced supervisor for final quality checks. Stephanie had interior painting coordinated with other contractors, then added a flooring project mid-stream.

Question 5

Q: What do repeat customers say about their experience?

Accepted Answer

Christine Marcavish used them four times, mentioning they painted downstairs ceilings in late 2023 then returned for upstairs ceilings, deck staining, and exterior siding in 2024. She notes Francisco "is always willing to come back if any touch ups are needed" and "his pricing is very fair." Mark Pinch states they've used Francisco and his team "for multiple projects" and "will continue to do so." The repeat customer rate suggests consistent quality across different project types.

Question 6

Q: Is Paint Trinity LLC equipped for specialty work beyond basic painting?

Accepted Answer

Chris requests crew member Guillermo for cabinet work after he "prepped, resurfaced, and painted existing kitchen cabinets" with exceptional results. Julio Blanco describes complete deck staining with power washing, prep, two days staining with Armstrong Clark espresso, and cleanup. Christina Petit's challenging popcorn removal experience confirms they handle it. Stephanie notes Francisco connected her with contractors for electrical work, then "made time for a flooring sanding and staining project."

Question 7

Q: How does Paint Trinity LLC compare to other contractors in the Charlotte area?

Accepted Answer

Christine Marcavish completed a fourth project with them, noting Francisco "is easy to communicate with and replies instantly." Mark Pinch returns repeatedly for multiple house projects, praising their "superior quality and attention to detail." Jessica Viana books a third job because they "arrive on time early morning and work a full day" in an industry where that's apparently unusual. The repeat business pattern suggests reliability that stands out.

Question 8

Q: What happens when something goes wrong with Paint Trinity LLC?

Accepted Answer

Christina Petit's three-star review tells the story. Popcorn ceiling removal damaged her fan (workers turned it on to hide the damage), required multiple drywall repair attempts, took nearly a month, and created dust requiring three professional cleanings. Francisco compensated for the fan, kept returning until work met standards, and responded to the review acknowledging mistakes and committing to better training. Frustrating project, but the owner stayed until it was right despite the cost.

Question 9

How Paint Trinity LLC Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Paint Trinity LLC performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Paint Trinity LLC’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Paint Trinity LLC

Chooz Score Insights

About Paint Trinity LLC

Q&A Based On What Customers Are Saying About Paint Trinity LLC