Chooz Score Insights
When we ran our analysis, That 1 Painter Charlotte - Fort Mill held over 100 Google reviews with a 5.0-star rating, along with 100% recommended on Facebook and 3.5 stars on Yelp. A 5.0 average across more than 100 Google reviews is uncommon at that volume, while the Facebook and Yelp figures each rest on only a few reviews. The company earned a Chooz Score of 83.9%. It is a locally owned That 1 Painter franchise, registered in North Carolina as business entity No. 2827368 and run by owners Erin and Jonathan Wortman. The team serves Charlotte, Fort Mill, Rock Hill, Clover, and York, and backs its work with a three-year transferable warranty that carries over to a new owner if the home is sold. Careful preparation and daily cleanup are the qualities reviewers return to most, with many describing crews that covered floors and furniture, worked on time, and tidied the site each day before leaving. Communication is the other recurring theme, from an on-site estimate to progress updates and a final walkthrough. The detail most useful to a homeowner is owner involvement, with Erin or Jonathan Wortman named across many of the reviews we analyzed as the person giving the estimate and checking the finished work. Named crew leads such as Tyler, Jorge, and Marco also recur across independent accounts. "Erin gave us a fair estimate after visiting the house, asked the right questions and made creative suggestions for the interior trim and several walls. Painters Jaimy and Mary were experienced, professional, fast, quiet and friendly. They did beautiful painting, protected the floors and furniture and cleaned up everything before they left." - Gordon K., Google Review
Advice For Future Customers
Reviewers consistently describe getting a clear, itemized estimate from an owner on the spot, so it is worth asking for that written scope and price up front rather than a rough number. Because an owner is usually on site through the job, plan to do the final walkthrough with Erin or Jonathan and point out any touch-ups then, since several reviewers describe them returning to fix small items right before the crew called the work done.
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Additional Questions Answered
How involved are the owners of That 1 Painter Charlotte - Fort Mill?
Very involved, since one of the owners is on the job rather than only on the phone. Erin and Jonathan Wortman run the company and stay close to the work as it moves. One customer noted "The owner, Erin, was also professional, friendly, and came on site each day", and another said she "will spend the necessary time with you to understand what painting you need done".
How does That 1 Painter Charlotte - Fort Mill protect a home during painting?
They cover your floors and furniture first, then clean up before leaving at the end of each day. Crews prep the space, contain the mess, and put rooms back in order as they go. One homeowner wrote that they "carefully covered our furniture and floors, and tidied up thoroughly each day", and another said the team "protected the floors and furniture and cleaned up everything before they left".
What is communication like when working with That 1 Painter Charlotte - Fort Mill?
Steady from the first estimate through the final walkthrough, with updates while the job runs. You get a written quote up front and regular check-ins as the work moves along. One customer said "From estimate to final job completion and every step in between Erin had great communication", and another noted "They sent me an itemized quote the same day", which made planning the project easier.
Does That 1 Painter Charlotte - Fort Mill handle drywall repair along with painting?
Yes, drywall repair is a regular part of the work, usually paired with the paint that follows. Crews patch, mud, sand, and color match the wall so the fix disappears under the finish. One reviewer said they "even paint-matched the walls for me and brought the paint", and another wrote that after a patch "She made the wall look like new" in a single day.
Can That 1 Painter Charlotte - Fort Mill refinish kitchen cabinets and interior trim?
Yes, cabinet refinishing and trim work are part of the interior scope the crews run often. They take on cabinets, doors, and trim alongside full-room repaints when a kitchen needs a lift. One homeowner said "They came out to paint my cabinets after I tried and failed", and another whose whole interior was repainted noted that "Jorge did an excellent job" on the finish work throughout the home.
How does That 1 Painter Charlotte - Fort Mill handle interior and exterior projects?
They run whole-home projects on a set schedule and aim to finish on time or early. Crews sequence the work, keep the site moving, and adjust to requests as the job goes. One customer wrote that they "Showed up on time every day and got the job done earlier than expected", and another praised "their willingness to accommodate any adjustments or special requests we had along the way".
Is pricing from That 1 Painter Charlotte - Fort Mill clear and competitive?
Yes, pricing is quoted in writing up front and tends to land as fair for the quality. Customers describe itemized quotes and no surprises once the crew starts. One reviewer noted that "all pricing was upfront" on a large multi-part job, another said the company "provided a very affordable proposal", and a third summed up the value as simply "a competitive price".
Is That 1 Painter Charlotte - Fort Mill a registered business in North Carolina?
Yes, That 1 Painter Charlotte - Fort Mill operates as a business entity registered in North Carolina. The company is on file with the state under North Carolina business entity number 2827368. That registration puts a recognized entity behind the name, giving homeowners a verifiable public record of the company they are hiring for a painting project in the Charlotte and Fort Mill area.
-Verification Sources: North Carolina Secretary of State
How That 1 Painter Charlotte - Fort Mill Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how That 1 Painter Charlotte - Fort Mill performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects That 1 Painter Charlotte - Fort Mill’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.