W. Sumter Cox Painting Contractors
Updated: 11-08-2025
About W. Sumter Cox Painting Contractors
With over 50 years serving Charlotte since 1973, W. Sumter Cox Painting Contractors has built an exceptional reputation across Myers Park, South Park, and surrounding neighborhoods. This second-generation family operation maintains well over 90 five-star Google reviews while consistently delivering both residential and commercial painting services throughout Mecklenburg County and beyond.
Founded when Sumter Cox Sr. left his stockbroker career to answer a neighbor's request for window painting, the company evolved from weekend projects into one of Charlotte's most respected painting contractors. Today, son Sumter Cox Jr. continues the legacy with the same commitment to quality craftsmanship and responsive communication that defined his father's approach. The team specializes in exterior painting, interior transformations, cabinet refinishing, and comprehensive restoration work that includes wood rot repair and light carpentry.
What distinguishes this company is their approach to project management. Crews arrive on schedule, provide daily progress updates, and complete thorough cleanup that often leaves properties cleaner than when they started, according to numerous customer accounts. From Myers Park historic homes requiring delicate restoration to commercial complexes needing coordinated multi-building projects, they handle assignments ranging from single-room refreshes to complete property transformations. Accredited by the Better Business Bureau with an A+ rating since 2010 and affiliated with the Painting and Decorating Contractors of America, they serve Charlotte, Matthews, Huntersville, Cornelius, and surrounding communities with skilled teams who treat each property with care.
Updated: 11-08-2025
Q&A Based On What Customers Are Saying About W. Sumter Cox Painting Contractors
Q: Does W. Sumter Cox Painting Contractors maintain consistent schedules?
Punctuality represents a defining operational characteristic. Multiple customers specifically note "crew was on time each day" and "showed up on time and completed the job on schedule." The company sends morning confirmation texts before arrivals and maintains promised timeframes even during weather delays. One customer emphasized this was the "first contractor in years to show up on time three days straight."
-Review Snippet Sources: Google Reviews
Q: What's W. Sumter Cox Painting Contractors' range beyond standard wall painting?
The service portfolio extends considerably past basic painting. Customer projects document cabinet refinishing that completely transformed kitchens, exterior restorations including wood rot repairs on fascia and trim, emergency drywall remediation of "12 iPad-sized holes in ceiling and walls", popcorn ceiling removal, deck and door staining, light carpentry for windowsill reconstruction, and commercial waterproofing. One multi-building commercial project included "repairs of rotten wood and masterful work on wood surfaces, doors, windows and garages."
-Review Snippet Sources: Google Reviews, Angi
Q: How does communication work throughout projects?
Customers emphasize proactive, personal communication patterns. Owner Sumter Cox provides project updates, sends progress photographs, and remains accessible for questions throughout work periods. "Keeping me informed with updates, sending photos of work" captures the standard approach. For property owners managing projects remotely, the company maintained "frequent communication throughout the entire process which was so important since I did not live in the area." Crews also communicate directly, with foremen described as "easy to talk to" regarding day-to-day decisions.
-Review Snippet Sources: Google Reviews, Yelp
Q: Do they address unexpected issues that arise during work?
Problem-solving responsiveness appears consistent across customer experiences. "When unexpected things popped up, Sumter responded with grace and immediately addressed the issues" represents the typical pattern. Multiple accounts note the team identifies and corrects additional imperfections beyond original scope without prompting, with one mentioning "they went above and beyond by fixing other imperfections in the ceiling" discovered during recessed lighting installation repairs.
-Review Snippet Sources: Google Reviews
Q: What distinguishes their cleanup and property protection practices?
Property protection receives detailed attention in customer feedback. Crews "protected everything outside the work area well" and maintained cleanliness standards where "at the end of each workday you couldn't even tell we were in the middle of sheetrock and plaster repair." The attention extends to pet accommodation, with one project requiring "moving three cats room to room" during multi-day work. Customers consistently describe spaces left "spotless" with paint application so precise they "took great care to ensure paint got on nothing but the walls."
-Review Snippet Sources: Google Reviews
Q: Can W. Sumter Cox Painting Contractors handle both residential and commercial assignments?
Yes, with documented proficiency across both sectors. Residential work ranges from nursery painting and single-room updates to complete home exteriors and historic property restorations. Commercial experience includes three-building apartment complex projects, shopping center waterproofing, property management coordination for HOA communities, and condominium association work. Scale appears irrelevant to quality consistency, whether handling a door refinishing or weeks-long exterior transformations.
-Review Snippet Sources: Google Reviews, Angi