Southern Touch Painting, Maintenance and Pressure Washing
About Southern Touch Painting, Maintenance and Pressure Washing
With over 500 five-star Google reviews and a 4.6-star rating, Southern Touch Painting has built a strong reputation across coastal North Carolina since 2012. The fully insured and EPA-certified company, led by owners Roger Carroll and Shelby Deal, operates from Jacksonville serving communities from Wilmington to Morehead City. Their extensive commercial portfolio includes restaurant chains, car dealerships, churches, and apartment complexes, while residential services span everything from single-room updates to complete home transformations.
The company handles both specialized and general painting work. Cabinet refinishing has become a signature service, with painter Ron Lindig earning consistent praise in reviews. Customers also mention popcorn ceiling removal, deck staining, pressure washing, exterior repainting, and epoxy floor coating among completed projects. Reviews frequently reference specific crew members including Jaime, Jose, Fabian, Carlos, and Edwin, suggesting consistent team assignments rather than rotating workers.
What customers mention most often is straightforward execution. Multiple reviews describe crews arriving on time, protecting furniture and floors with coverings, completing work within estimated timeframes, and cleaning job sites daily. Owner Roger Carroll and Vice President Shelby Deal maintain direct involvement, with project managers Carmen and Cameron coordinating schedules and providing progress updates. The company quotes competitively according to reviews, with several customers noting they received multiple bids before selecting Southern Touch based on both price and crew size for timely completion.
Updated: 11-08-2025
Q&A Based On What Customers Are Saying About Southern Touch Painting, Maintenance and Pressure Washing
Q: Why do customers specifically request Ron Lindig for cabinet work at Southern Touch Painting, Maintenance and Pressure Washing?
Multiple reviews single out Ron for cabinet refinishing quality. Linda describes how Ron "did an excellent job re-painting our kitchen cabinets" with yellowed originals transformed to match new additions. Chris notes cabinets "look like they came from the factory with the color he painted them" and recommends requesting Ron specifically. Morgan mentions Ron was "efficient, prompt, detail oriented, and professional" while keeping her informed through shop photos. The consistent pattern suggests specialized cabinet expertise rather than general painting skills.
-Review Snippet Sources: Google Reviews
Q: Does Southern Touch Painting, Maintenance and Pressure Washing actually show up on time like the reviews claim?
Punctuality appears consistently across reviews spanning multiple years. Samuel notes crews were "very courteous and professional" and "finished ahead of schedule." Shannon describes painters as "professional, punctual and communicated clearly throughout the weeklong process." Jimi reports crews "on the job at 7am each morning" including weekends. MaryBeth states Jaime and Jose were "always on time." The frequency of time-specific mentions suggests reliability rather than occasional punctuality.
-Review Snippet Sources: Google Reviews
Q: What happened with the negative review about Southern Touch Painting, Maintenance and Pressure Washing's deck work?
Lindsey's one-star review details significant problems including deck and stairs already peeling, furniture not covered resulting in paint on table and chairs, crews lying about applying two coats when only one was done, no primer used before painting, and paint sticks found in woods used for stirring. She criticizes lack of site manager oversight allowing crews to cut corners. The company provided no visible public response to address these specific complaints or offer resolution.
-Review Snippet Sources: Google Reviews
Q: How does Southern Touch Painting, Maintenance and Pressure Washing handle cleanup according to customer experiences?
Cleanup practices receive frequent mention in positive reviews. Jack notes crews were "very thorough" and "cleaned up everything afterward." Cherie appreciates workers who "kept the work area clean at the end of their day." Bill describes crews as "very careful to cover our furnishings and flooring, and cleaned up nicely upon completion." Darwin's crew "cleaned up completely, before leaving" after popcorn removal generated dust. The pattern suggests standard daily cleanup protocols across different crews.
-Review Snippet Sources: Google Reviews
Q: Does Southern Touch Painting, Maintenance and Pressure Washing use consistent crews or rotate workers between jobs?
Reviews mention specific crew pairings repeatedly, suggesting consistent team assignments. Jaime and Jose appear together in multiple reviews for interior work. Fabian and Edwin team up for exterior and garage projects. Carlos and Alonzo handle interior painting as a pair. Philippe and Victor worked a two-person interior renovation. Darwin, Juan Carlos, and Evelin formed a ceiling and wall team. The recurring names in specific combinations indicate stable crew partnerships rather than random daily assignments.
-Review Snippet Sources: Google Reviews
Q: How does Southern Touch Painting, Maintenance and Pressure Washing's pricing compare to competitors based on what customers say?
Several reviews mention competitive bidding before selecting Southern Touch. One customer received "4 quotes for this job and STP came in significantly cheaper than the competition" while maintaining quality. Another states "the quote was very competitive with other bids I received but opted to go with Southern Touch because they have a big crew and knew they would get the job done in a timely manner." Gene describes work as "reasonably priced and performed with a high quality of workmanship." The pattern suggests mid-range competitive pricing rather than premium or discount positioning.
-Review Snippet Sources: Google Reviews
Q: Why do customers hire Southern Touch Painting, Maintenance and Pressure Washing for multiple projects?
Repeat business appears frequently in reviews. Maria states "I've hired Southern Touch Painting on three different occasions" for exterior, popcorn removal, and mildew remediation. Elizabeth notes this was their "4th encounter with Southern Touch" for a deck replacement. MaryBeth mentions "This is our 2nd time using this company." Bill describes using them "for several projects in the past" and being "very pleased with the results" each time. The pattern indicates customer retention through satisfactory initial experiences.
-Review Snippet Sources: Google Reviews
Q: Does Southern Touch Painting, Maintenance and Pressure Washing handle both residential and commercial work effectively?
The company's portfolio demonstrates range across project types. Reviews mention residential work from single rooms to complete home interiors and exteriors. Commercial projects documented on their website include restaurant chains (Dunkin Donuts, Red Lobster, Subway, Pizza Hut), car dealerships (Sanders Ford, Team Chevrolet, National Dodge), churches (Trinity Methodist, Washington Chapel), and apartment complexes (Reserve at Jacksonville, Smugglers Cove). Steve notes they "painted our entire condo complex, 44 units" including "all the exterior, caulk painting and trim."
-Review Snippet Sources: Google Reviews, Company Website
Updated: 11-08-2025