JBG Services, Painting Division
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for JBG Services, Painting Division
About JBG Services, Painting Division
Specializing in residential and commercial painting across New Hanover, Brunswick, and Pender Counties, JBG Services, Painting Division operates with a distinction rarely found among contractors. All painters are W-2 employees, not subcontractors, meaning every person on site answers directly to the owners. This family-owned company, co-owned by Jeremy and Billie Gunn of Leland, has earned over 70 five-star Google reviews through consistent delivery.
Jeremy brings two decades of restoration and construction management experience, while Billie applies her decade as an ER and ICU nurse to customer service systems. Project manager Lisa, a former painting business owner and abstract artist, ensures timeline adherence. The scope ranges from single-room refreshes to complete commercial transformations, including cabinet refinishing, wallpaper removal, deck staining, and historic preservation projects like Bellamy Mansion's exterior.
What customers notice is the preparation. Tarped floors, protected surfaces, morning confirmations, and punctual arrivals become standard. Properties are left cleaner than found. The complimentary color consultation and bonded and insured status provide the foundation, but details like no coffee cups left behind, no intrusive radios, and personal owner check-ins maintain the recommendation cycle throughout southeastern North Carolina.
Updated: 01-06-2026
Q&A Based On What Customers Are Saying About JBG Services, Painting Division
Q: Does JBG Services, Painting Division maintain consistent punctuality across projects?
"Showed up on time without exception" captures what multiple reviewers emphasize about scheduling. Customers report morning text confirmations and crews arriving within promised windows. One reviewer noted the team "even worked on the 4th of July to stay on schedule with their project completion date," demonstrating commitment to deadlines that extends beyond typical contractor behavior.
-Review Snippet Sources: Google Reviews
Q: What sets JBG Services, Painting Division's preparation process apart?
The pre-painting setup receives specific praise across reviews. Customers mention floors protected better than expected, furniture carefully covered, and vehicles shielded without being asked. Several reviewers compare the preparation to "better than an operating room," noting the thoroughness prevents any damage to belongings. This extends to exterior work, where teams move plants and protect landscaping proactively.
-Review Snippet Sources: Google Reviews, Facebook
Q: Can JBG Services, Painting Division handle historic or complex projects?
The team painted the entire exterior of Bellamy Mansion (a major historic landmark) within the quoted timeframe while respecting museum operations. They tackled a 109-year-old house requiring extensive prep, a 100-year-old church, and various custom color schemes. "Jeremy's ideas for color schemes worked perfectly" appears repeatedly when customers describe projects with challenging requirements or multiple design elements.
-Review Snippet Sources: Google Reviews
Q: How does JBG Services, Painting Division handle customer communication throughout projects?
Owner Jeremy provides daily check-ins on larger projects, while project manager Lisa maintains smooth operations and timeline updates. Customers appreciate responsiveness that includes "prompt with all replies, factual and informative" communication. The team accommodates last-minute requests and color changes without disrupting schedules, maintaining open dialogue from consultation through final walkthrough.
-Review Snippet Sources: Google Reviews, Facebook
Q: What happens after JBG Services, Painting Division completes the painting work?
The company provides a cleaning service once work finishes, with customers consistently noting properties left "spotless" or "cleaner than when they started." This includes daily cleanup during multi-day projects. Multiple reviews mention the lack of debris, paint drips in wrong places, or contractor waste often associated with painting jobs. Touch-ups are handled promptly when requested.
-Review Snippet Sources: Google Reviews
Q: Are JBG Services, Painting Division's pricing structures competitive for the quality delivered?
Reviews describe pricing as "reasonable," "fairly priced," and emphasizing that "you get what you pay for." Customers who obtained multiple bids consistently chose JBG despite sometimes higher quotes, citing the value of W-2 employees, proper insurance, and reliable completion. The color consultation, cleaning service, and attention to detail are included rather than upcharges.
-Review Snippet Sources: Google Reviews
Updated: 01-06-2026