Richard K. Moore Professional Painting
About Richard K. Moore Professional Painting
When Nancy Remini needed her Long Beach Island house painted after two decades of using the same contractor, she didn't expect Rich Moore to make the trip. But he did, tackling extensive prep work on a weathered shore property that would make most contractors decline the job. Twenty years of trust earned through consistent performance. That timeline reveals something most painting companies never achieve: customers who call back not just for touch-ups, but for entirely new properties, second homes, family members' projects.
The numbers tell a surface story. Over 145 Google reviews averaging 5.0 stars. Forty years operating from a Freehold Township base since 1985. Licensed with NJ Division of Consumer Affairs (13VH04229900), EPA Lead-Safe certified. But the Google reviews expose patterns that paint catalogs can't capture. A contractor who texts morning confirmations unprompted. Painters who rehang artwork without being asked. Crews that arrive with M&Ms at estimates, not just to sweeten deals but because Rich and Diane Moore genuinely enjoy the human side of home improvement. When a customer notices one missed spot and calls, Rich doesn't schedule a callback. He's in his truck immediately.
What's missing is equally revealing. No BBB accreditation despite a verified license. Facebook page with 148 followers but virtually no reviews. One lonely Yelp review. This is not a company built on digital marketing sophistication. Instead, customers like Leonard Gray write unprompted essays about painters who need no masking tape for cutting, who clean obsessively, who complete complex cathedral ceiling beam work with flawless lines. His son hired them for a million-dollar Millstone home first, setting expectations sky-high. Rich and his team (Marty, John, Tommy, Brian) met them anyway, project after project, customer after customer, year after year.
Updated: 09-30-2025
Q&A Based On What Customers Are Saying About Richard K. Moore Professional Painting
Q: Do they actually show up when promised, or is this another contractor running late?
"You could set your clock by them" appears across multiple reviews, with customers specifically noting morning text confirmations and arrivals within promised windows. One reviewer emphasized "first contractor in 10 years to show up on time three days straight," while another observed crews arriving early to "attack the project." This punctuality extends through project completion, with several mentioning jobs finished ahead of schedule.
-Review Snippet Sources: Google Reviews, Angi
Q: What's the deal with the M&Ms at estimates?
Multiple customers mention receiving a jar of M&Ms when Rich and Diane arrive for estimates, with Rich explaining it's "to sweeten the deal." This small gesture, remembered and mentioned years later in reviews, represents their approach to building relationships rather than just securing contracts. One customer specifically noted this detail made an immediate positive impression before any work began.
-Review Snippet Sources: Google Reviews
Q: Can they handle both quick repaints and complex restoration work?
The portfolio spans from single-room refreshes completed in two days to comprehensive projects involving significant drywall repair, popcorn ceiling removal, and historic property restoration. Customers mention "meticulous" ceiling repair work where "you would never know they were in such bad shape before," alongside straightforward interior repaints. They've tackled Long Beach Island shore properties requiring extensive prep, cathedral ceilings with exposed beams, and new construction complete home paintings.
-Review Snippet Sources: Google Reviews, Angi
Q: Why do so many customers mention cleanliness specifically?
"Left the place cleaner than when they arrived" is a recurring theme, with reviewers noting crews who cover floors, furniture, and even vehicles in driveways without being asked. Daily end-of-day cleanup includes putting furniture back in place, rehanging pictures and blinds, and removing all evidence of work. One customer emphasized even sanding, typically "one of my nightmares," was handled without the usual dust chaos.
-Review Snippet Sources: Google Reviews
Q: What's this about painters who don't use masking tape?
A customer with 50 years of homeownership experience specifically called out the crew's ability to "paint to the trims without masking tape," noting their "cutting was excellent and flawless." This hand-cutting skill, requiring steady hands and years of practice, eliminates tape residue issues and demonstrates traditional craftsmanship becoming rare in the industry.
-Review Snippet Sources: Google Reviews
Q: Are Rich and Diane both involved, or is this just using a spouse's name for marketing?
Diane handles scheduling, communications, and customer coordination while Rich performs estimates and oversees painting crews. Customers consistently mention both by name, describing Diane as "extremely helpful," "so pleasant on the phone," and noting that first impressions of her responsiveness influenced their hiring decision. Multiple reviews praise both for creating a seamless experience from estimate through completion.
-Review Snippet Sources: Google Reviews, Angi
Updated: 09-30-2025