Richard K. Moore Professional Painting

Multiple customers emphasize punctuality as a company hallmark. One reviewer noted "when they give you a time that they will be there, they are there" and another described the team as "on time, neat, respectful of property." Rich and his crew arrive promptly each morning and communicate any schedule changes through Diane, who keeps customers informed throughout the process.

Diane serves as the first point of contact and coordinates all appointments. Customers consistently praise her warmth and responsiveness, with one noting "His wife Diane was the first person I spoke to and first impressions mean a lot. She was so pleasant on the phone I knew I was going to have a good experience." She provides updates throughout projects and ensures seamless coordination.

The team includes experienced painters like Tommy, Marty, John, Kevin, Brian, Mike, and Ed. One customer declared "Tommy and Marty are a 10/10 and you're lucky if you get them assigned to your job." Another longtime customer reported that Rich and Marty were "meticulous" during her Long Beach Island project requiring extensive prep work on a shore home.

Yes, follow-up service is a company priority. One customer reported noticing a missed spot and called Rich, who "picked up and drove straight to our house immediately to fix it." Another noted "They even came back to do touch ups after wards" without hesitation. Richard commits to customer satisfaction well beyond the initial project completion date.

Cleanliness ranks among the most praised aspects of their work. Customers describe the team as "neat, and my home looked like they weren't even there when they left" and note they "always cleaned-up at the end of each day." The crew protects furniture, covers floors, and leaves spaces spotless after completion.

Customers consistently describe pricing as fair and competitive. Leonard E Gray, who has "owned 7 homes in the past 50 years of marriage," called this "the best painter that we have encountered" and noted additional work was priced fairly because "they could have taken advantage since we were captive already." Many customers mention receiving the best price among multiple estimates.

Multi-decade relationships are common with this company. One reviewer stated "Richie Moore has been helping us with several paint projects for over 20 years" while another reported being a customer "for over 20 years." Customers frequently schedule interior work after exterior projects and refer family members, creating generational client relationships.

Leonard E Gray highlighted their professional brush technique, noting "they did not use masking tape and they were able to paint to the trims without masking tape" and that their "cutting was excellent and flawless." This hand-cut technique demonstrates the crew's skill level and produces clean, precise lines on trim, ceilings, and edges throughout each room.