Chooz Score Insights
Clear Communication from Start to Finish
Customers consistently mention the same thing: Brush House keeps them informed every step of the way. The last time we conducted our Chooz Score analysis, the company had earned a Chooz Score of 90.7%, with communication standing out as a key strength. Project managers like Santiago, Shawn, and Tom provide daily updates and respond quickly to questions:
- Multiple reviewers describe receiving same-day or next-day callbacks after initial inquiries
- Customers praise the detailed, itemized estimates that clearly outline scope and pricing
"Professional, on time, and excellent communication from start to finish." - Christina H., Google Review
Find out more about how we Brush House Painting and Flooring Services of North Jersey
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
Does Brush House Painting and Flooring Services communicate well throughout projects?
Communication stands out as one of the most frequently praised aspects of working with Brush House. Christina H. describes the experience as "professional, on time, and excellent communication from start to finish." Sarah K. adds that the team kept her informed daily, while Mike D. notes they were "always responsive to texts and calls." Project updates happen consistently throughout each workday.
How does Brush House Painting and Flooring Services handle cleanup and protecting furniture during projects?
Crews arrive with comprehensive protection materials and maintain clean workspaces daily. Jennifer M. observed that painters "covered everything meticulously and cleaned up every single day." Multiple customers mention being surprised by how tidy the workspace remained. Luis P. states his home was "cleaner when they left than when they arrived." Drop cloths, plastic sheeting, and floor protection are standard on every job.
What do customers say about Brush House Painting and Flooring Services cabinet painting quality?
Cabinet refinishing generates some of the most enthusiastic reviews. Amanda R. describes her kitchen transformation as "absolutely stunning, better than I imagined." The process includes thorough prep work, priming, and multiple coats for a factory-smooth finish. David L. was skeptical about painting versus replacing but says "they made my 20-year-old cabinets look brand new." Lead painter Santiago oversees most cabinet projects personally.
Does Brush House Painting and Flooring Services show up on time and stick to schedules?
Punctuality appears in nearly every positive review. Crews arrive at scheduled times and complete work within quoted timeframes. Rachel T. mentions the team was "on time every single morning for two weeks straight." Karen B. appreciated that they "started exactly when they said and finished a day early." The company uses scheduling software to coordinate crews and keep projects on track across multiple job sites.
How did Brush House Painting and Flooring Services handle the one negative review about project issues?
The single detailed negative review from Emiliya S. regarding door installation and prep work on a large project received a professional response from ownership. The company acknowledged the concerns, offered discounts during the project, and sent crews back for four days of corrections. While the customer remained dissatisfied, the response demonstrated accountability rather than defensiveness. Owner involvement in resolution attempts shows commitment to making things right.
What makes Brush House Painting and Flooring Services different for customers needing both painting and flooring work?
Many homeowners choose Brush House because they handle both services with one contractor and one timeline. Michelle K. hired them for "painting the entire house and refinishing all the hardwood floors" and appreciated the coordinated scheduling. The company sequences work properly, completing dusty floor sanding before final paint coats. Tom W. notes this saved him "weeks of coordination headaches" compared to hiring separate contractors.
Do the same Brush House Painting and Flooring Services crew members work on projects consistently?
Reviews frequently mention the same team members by name, indicating consistent in-house crews rather than rotating subcontractors. Customers reference Santiago, Shawn, Sergio, Tom, Julio, Nery, Elvis, Luis, Juan, George, Patrick, and Conor across different projects. Nancy G. specifically appreciated that "the same crew came every day" rather than different workers. This consistency helps with accountability and project continuity.
How do Brush House Painting and Flooring Services prices compare to other contractors customers considered?
Several reviewers mention getting multiple quotes before choosing Brush House. Brian M. states they were "not the cheapest but definitely the best value." Linda S. compared three contractors and found Brush House "competitively priced with much better communication." The company provides detailed written estimates with itemized costs. Customers consistently report final bills matching original quotes without surprise charges or hidden fees.
Is Brush House Painting and Flooring Services licensed and registered in New Jersey?
New Jersey requires Home Improvement Contractor registration for painting and flooring work. Brush House of North Jersey LLC DBA Brush House Painting and Flooring Services holds NJ Home Improvement Contractor License No. 13VH12404800, verified active through the NJ Division of Consumer Affairs. The license was issued 12/6/2022 and expires 3/31/2027. The business is registered as an LLC (Entity ID 0450880896) incorporated 10/28/2022 in Montclair. Owners Driton Pllana and Valon Pllana are listed on the license.
-Verification Sources: NJ Division of Consumer Affairs, NJ Division of Revenue Business Records
How Brush House Painting and Flooring Services of North Jersey Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Brush House Painting and Flooring Services of North Jersey performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Brush House Painting and Flooring Services of North Jersey’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.