Hansell Painting Co
Updated: 10-03-2025
ABOUT HANSELL PAINTING CO
With well over 150 Google reviews maintaining a perfect 5.0 rating, Hansell Painting Co has spent 25 years building an exceptional reputation throughout Durham, Chapel Hill, and the broader Triangle region. Led by owner Philip Hansell since 2000, this family-owned contractor has become the choice for homeowners and businesses seeking superior craftsmanship without compromise.
The company's expertise spans far beyond standard interior and exterior work. They've built particular recognition for cabinet refinishing using automotive-grade HVLP techniques, historic restoration projects requiring EPA-certified lead paint protocols, and specialty finishes including Roman Clay application. Reviews consistently highlight their preparation process, with crews spending significant time correcting wall imperfections under special lighting before applying the first coat. This attention to foundational work explains why customers describe results as "factory finish" quality and "flawless."
What distinguishes Hansell Painting is their operational approach. Project managers like Travis, Sean, and Salvador maintain daily communication and site visits. Crews protect every surface meticulously, with multiple reviews noting "not a drop of paint" on hardwood floors and properties left "cleaner than when they started." The team includes specialists like Jesus, Casey, Joe, and the Cruz brothers, many mentioned by name in customer testimonials. They handle everything from single-room refreshes to complete commercial transformations, often finishing ahead of schedule while maintaining their rigorous standards. Their licensed and insured status and commitment to proper protocols (especially for lead paint remediation) provides confidence for both residential and commercial clients across the Triangle.
Updated: 10-03-2025
Q&A BASED ON WHAT CUSTOMERS ARE SAYING ABOUT HANSELL PAINTING CO
Q: How quickly do they respond to estimate requests?
Multiple customers specifically praised their responsiveness. "Travis came out and gave me an estimate the same day" represents the typical experience, with another noting "John came out so quickly to provide an estimate and get us scheduled." Same-day or next-day estimates appear to be their standard practice rather than the exception.
-Review Snippet Sources: Google Reviews
Q: Can they handle specialized or difficult projects?
Their portfolio includes notably complex work. One customer hired them for a Fine Homebuilding magazine-featured cabinet project, describing the results as "breathtaking and beautiful, the finish looks like it came from the factory." Another detailed their work on deteriorated iron railings with "roses, leaves and stems with multiple colors" calling it first-rate. They've successfully completed Roman Clay applications, historic home restorations with lead paint protocols, and whitewashed brick transformations.
-Review Snippet Sources: Google Reviews, Angi
Q: What about their cleanup and job site management?
This emerges as a consistent strength. Customers repeatedly mention "not a drop of paint" on floors despite furniture remaining in rooms, crews that "cleaned up afterwards without a trace," and properties left in immaculate condition. One reviewer noted they even "watered my garden in this heat" without being asked, discovering this accidentally. Their protection systems and daily cleanup routines exceed typical contractor standards.
-Review Snippet Sources: Google Reviews
Q: Do they finish projects on time?
Reviews indicate they often complete work faster than estimated. "Finished early" and "in less time than we thought it would take" appear in multiple accounts. While one cabinet refinishing project ran about two weeks behind schedule, the customer emphasized this was acceptable given the complexity and their focus on quality over speed. The majority of timeline feedback is overwhelmingly positive.
-Review Snippet Sources: Google Reviews, Angi
Q: Are they significantly more expensive than other painters?
Several reviews acknowledge they're "definitely not the cheapest," but customers consistently add qualifiers like "but they are the best" and "you get your money's worth." Multiple reviewers specifically mentioned "reasonable" or "fair" pricing, with one noting the "price was right" and another calling it "fair for the extremely high quality work performed." The consensus suggests premium pricing matched by premium results.
-Review Snippet Sources: Google Reviews
Q: How do they handle communication during projects?
Project managers receive extensive praise for their communication approach. "Sean was the project manager who was amazing and went above and beyond" and "the project manager was so easy to contact and handled any concerns" reflect common experiences. Teams check in before making decisions, provide daily updates, and remain accessible throughout projects. This consistent communication appears to be a company standard rather than dependent on individual crew members.
-Review Snippet Sources: Google Reviews