Question 1

Q: Does Paintworks & Decorating communicate proactively throughout projects?

Accepted Answer

Communication stands out as a defining characteristic in reviews. Eric notes the team provided "constant communication and detailed updates" while Susan Wu appreciated "great communication and speedy timeline." Project manager Ryan coordinates scheduling and sends text reminders before crew arrivals, while owner Ricky personally handles estimates and client walkthroughs.

Question 2

Q: How does Paintworks & Decorating handle cabinet refinishing projects?

Accepted Answer

Cabinet work generates significant praise across reviews. Taylor Bratt describes results as "absolutely gorgeous" after having kitchen cabinets refinished, while Allison Chase notes they "treat your home like it's art." The process includes removal of hardware, proper prep work, multiple coats, and reinstallation. Crew member Luis frequently handles cabinet projects based on customer mentions.

Question 3

Q: What do customers say about Paintworks & Decorating's cleanup practices?

Accepted Answer

Reviews consistently highlight thorough cleanup. Michelle Adams mentions the crew left everything "spotless" after completing work, and multiple customers note the team covers furniture, floors, and electronics with protective materials before starting. The company's 27-point checklist system includes detailed cleaning as a final step before walkthrough.

Question 4

Q: Does Paintworks & Decorating provide transparent and itemized pricing?

Accepted Answer

Pricing transparency appears frequently in reviews. Steven T. on Yelp notes that "Rick's proposal had details on what was to be done, materials incl/excl and pricing breakout for major tasks." Quotes arrive within 24-48 hours of consultation and include itemized costs, scope breakdown, and terms. The 50% deposit structure is clearly communicated upfront.

Question 5

Q: How does Paintworks & Decorating handle issues or touch-up requests?

Accepted Answer

When problems arise, the company responds professionally. Owner Ricky personally replied to Lauren P.'s concerns about paint inconsistencies, offering to "come back and make it right." Similarly, when Jona Ballé noted outlet plates were painted over rather than removed, the company offered to return and fix the issue. Reviews suggest accountability over defensiveness when addressing customer concerns.

Question 6

Q: What makes Paintworks & Decorating's wallpaper installation stand out?

Accepted Answer

Wallpaper projects receive strong praise from customers. Jamie Wachlarz describes the wallpaper work as "absolutely beautiful" and highlights the team's "fantastic communication." The company works with premium brands including Wolf-Gordon and handles both installation and removal. Their portfolio includes complex pattern matching and custom mural installations.

Question 7

Q: How quickly does Paintworks & Decorating complete projects?

Accepted Answer

Speed without sacrificing quality emerges as a pattern. Nicolas Brown notes the team "finished the job in a day, on time" while Alyssa Ayunan mentions they "finished ahead of schedule." The company offers same-day and next-day estimate appointments, virtual consultations, and flexible crew scheduling to accommodate tight timelines for move-ins or property sales.

Question 8

Q: Is Paintworks & Decorating licensed and registered in New York?

Accepted Answer

Paint Works & Decorating Inc is registered as a Domestic Business Corporation with the New York Department of State (DOS ID 4392074), initially filed on April 22, 2013. The entity status is Active. The company holds NYC Home Improvement Contractor License No. 2093229-DCA, issued April 4, 2023. However, the license status currently shows as Inactive with an expiration date of February 28, 2025. Prospective customers should verify current license status directly with NYC DCWP before contracting.

Question 9

How Paintworks & Decorating Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Paintworks & Decorating performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Paintworks & Decorating’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Paintworks & Decorating

Chooz Score Insights

About Paintworks & Decorating

Q&A Based On What Customers Are Saying About Paintworks & Decorating