Chooz Score Insights
Craftsmanship You Can See
Crew members like Luis, Danny, Aigars, and Maggie get called out by name across dozens of reviews, and the work they describe goes well beyond a basic coat of paint. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines. Cabinet refinishing, wallpaper installation, custom carpentry, and drywall repair all generate detailed praise:
- Customers describe cabinet refinishing results as transformative, with one noting the team "treat your home like it's art"
- Danny built custom doorways and retired a bathroom wall while proactively patching unrelated areas just to be helpful
- Luis is praised across multiple reviews for precision tile work, grouting, sanding, and finishing
"Having now used this company a bunch of times, I can assure you all, they are awesome! They are really hard workers, and for the extremely high quality, their prices are very fair." - Corrin T., Google Review
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Additional Questions Answered
What sets Paintworks & Decorating apart when it comes to communication and project management?
Customers consistently highlight how Ryan and the team keep them informed at every stage. Sneha and Arjun noted the team provided an estimate within hours and started work the following week. Brittney Koff described communication as "communicative and professional, responding to all questions quickly and completely." Jack Sachs praised the combination of "great value, great service, great communication." The digital scheduling and billing systems also earn praise from clients like Alejandra Pena.
How does the team handle detailed interior painting and prep work in NYC apartments?
Several reviewers describe extensive prep as a hallmark of the company. Flora Rittner noted the crew went "above and beyond, not just painting but also caulking gaps and patching specific areas." Sneha and Arjun described a team of five completing a whole townhome in three days, including additional repair work, without exceeding the original estimate. Nicolas Brown watched his entire house interior painted in three days with "not a single drop on my hardwood floors."
What can customers expect from Paintworks & Decorating's cabinet painting and refinishing services?
Cabinet work is a frequently cited specialty. Michael Fellmeth reported that his "beat-up kitchen cabinets now look brand new" and praised the professional, quick, and fair-priced work. Maria Santos-Valentin worked with Maggie on color selection and Danny on replacement doors, noting the team "never felt pressured" and came back for touchups. Laura Yovanoff Miller was so pleased with the cabinet refinish that she returned for additional carpentry.
How does Paintworks & Decorating handle wallpaper installation and decorative projects?
The company operates as a GBP-verified wallpaper installer with over 100 neighborhood-specific service pages. Tate Delloye praised the team for successfully wallpapering a textured wall where "other companies either wanted to charge more, or said it was impossible." Court Whisman called the wallpaper installation "beautiful" and highlighted the team as "incredibly responsive and organized." Donna Gershenwald confirmed satisfaction with both painting and wallpaper work.
What is the experience like working with Paintworks for carpentry and renovation projects?
Reviews describe a range of carpentry work. Elliott Mower hired the team for custom closet doors alongside painting and described them as "nothing but professional, diligent and friendly." Stephanie Schneider had a bathroom ceiling replaced and a new laundry area designed with custom doors. Rachel Oliner praised the crew for installing and painting wood paneling for a nursery, making the process "stress-free and smooth."
How does Paintworks respond when issues arise during or after a project?
When Lauren P reported inconsistencies including paint spots and uneven spackle work, the owner responded publicly with an apology and offer to return. Gwyther Bultman received a 4-star response where the owner acknowledged falling short and offered future carpentry and wallpaper services. Bob Wilson discovered an unpainted kitchen due to miscommunication, and Ryan "apologized for the confusion and arranged to have the kitchen done within a few days, at no charge."
Do repeat customers come back to Paintworks & Decorating for additional projects?
Multiple reviewers confirm returning for new work. Taylor Bratt has hired the company several times and plans to continue. Kristofer Williams described them as "always timely and efficient" across multiple engagements. Thea Krulwich noted this was her second time using the team and she will "absolutely be using them again." Darci Spasojevich returned for deck staining after an initial interior painting project.
What is the licensing and business registration status of Paintworks & Decorating?
The company is registered as Paint Works & Decorating Inc. with the New York Department of State (DOS ID 4392074), status Active, incorporated 4/22/2013 in Westchester County. A NYC DCWP Home Improvement Contractor License (2093229-DCA) was issued 4/4/2023 but expired 2/28/2025 with an Inactive status. The website displays this license number sitewide.
-Verification Sources: NYC DCWP License Lookup, NY Department of State Division of Corporations