Chooz Score Insights
Customers Keep Coming Back
Customers consistently mention the same thing about J & S Painting Plus Inc: once you use them, you call them again. High marks on the Chooz Score's customer retention indicators show multiple reviewers returning for 2nd, 3rd, and even 4th projects over years and sometimes decades:
- Len Toscano hired J & S for a complete house painting, then came back over 10 years later for the same job, noting the original coat "still wore that paint quite well"
- Russell Dize has used them three separate times across two homes, for exterior and interior work
- Phil describes his most recent project as "the 4th time I have hired J&S to paint various rooms in my home," adding he will "continue to use them for years to come"
"This is the second time we've worked with J&S Painting Plus. The first time, about 10 years ago, they did a fantastic job so when it was time to paint again, we knew exactly who to call." - Marybel M., Google Review
The Reviews Speak for Themselves
The last time we conducted our Chooz Score analysis, J & S Painting Plus Inc had over 140 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 87.5%. With over 24 years in business, they've built a cross-platform reputation that holds up across every major review site:
- Accredited with the Better Business Bureau since 2006, with over 300 reviews on Angi at a 4.9-star rating
- The last time we conducted our Chooz Score analysis, reviews spanned multiple platforms including 4.6 stars on Yelp with over 25 reviews, plus multiple Angi Super Service Awards from 2009 through 2015
"I dislike that I am sharing our excellent experience because we have future work needed and I don't want Jay and his team to be booked solid. But if you need a professional, organized, affordable and experienced painting company hire Jay ASAP." - Amanda M., Google Review
Familiar Faces, Consistent Results
Crews like Sheki, Omar, Jose, and Mauricio get called out by name across dozens of reviews, and that kind of name recognition doesn't happen with rotating subcontractors. The Chooz Score's in-house crews component shows consistency: the same crew names appear across multiple reviews spanning years:
- Sheki (also spelled Shecki) leads many projects and is frequently requested by returning customers, with one reviewer describing him as "professional, responsible, and a pleasure to work with"
- Jose handles carpentry and deck work, while Omar works alongside owner Jay on interior projects, and customers like Simon Keller describe the crew as "fantastic - on time, clean, efficient, and respectful of the property"
"J&S Painting Plus are fantastic. Sheki and Mauricio are the best, super responsive, professional, and do excellent work. We will definitely be looking to them for all our future painting projects." - Nathan L., Google Review
Questions to Ask J & S Painting Plus Inc
Prep work and quality checks
One detailed review raised concerns about primer substitution and inconsistent prep work on baseboards, noting that quality issues were only addressed after the homeowner pointed them out. If prep work quality and paint brand consistency are important to you, ask directly: "Can you walk me through your prep process and confirm which primer and paint brands will be used on my project?"
"They don't do their own quality control. Sheki comes when they want a payment but doesn't inspect anything until the homeowner shows him things that look bad." - Erin B., Google Review
Find out more about how we J & S Painting Plus Inc
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All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What does the typical customer journey look like from first call to completed project with J & S Painting Plus?
Homeowners describe a process that begins with Jay or Sheki arriving for a detailed walkthrough, often the same week as the initial call. Shari Franklin noted the team "was able to schedule painting the same week." Each prospective client receives a comprehensive packet including licenses, insurance certificates, references, and testimonials. After a same-day written proposal, the office team handles scheduling. During the project, crew leaders like Omar and Mauricio check in daily, and Kathie or Pam send regular updates.
How do customers describe the professionalism and communication of the painting crews?
Reviewers consistently single out named crew members for their punctuality, attentiveness, and clean workmanship. Jesse Cohen wrote the crew "completed all services quickly, and the final product looks incredible." John S praised Jose for taking "the time to answer thoroughly and made sure I felt comfortable." Matthew Stephan noted that when they said arrival was 8:00 AM, "the were waiting at 7:55am." GinAnn Wade called supervisor Mauricio "a pleasure to work with."
How does J & S Painting Plus approach exterior projects that involve carpentry or wood repair?
Several customers describe the crew handling significant wood repair alongside painting. Charlie Kuang reported work that included "fixing wood trim that was damaged, cleaning the exterior of our stucco siding home, caulking and repairing siding, priming, and painting." John S confirmed the team "also did some carpentry work on the trim." The company lists mouldings, millwork, railings, and balusters as dedicated service categories on its website.
What do first-time homeowners say about working with J & S Painting Plus?
Multiple reviewers identify themselves as first-time buyers who found the experience reassuring. William A described being "first-time homeowners expecting our first child" who wanted a team they could trust, and said the crew "exceeded every expectation." Jesse Cohen called the team ideal for first-time buyers, praising "fair pricing, go above and beyond for delivery of services, and clear communication start to finish." Lauren Cairns said her neglected home "now looks beautifully renovated."
How has J & S Painting Plus addressed quality concerns when they arise?
Erin Biggins shared a mixed experience noting concerns about primer selection and prep consistency, and Jay responded professionally, acknowledging the feedback. The company fixed the identified issues and the reviewer confirmed "in fairness, they fixed one part that was not acceptable." Most negative feedback appears isolated, with the vast majority of the 150 Google reviews at five stars and consistent praise for quality control during daily supervisor visits.
What evidence of repeat business and long-term customer relationships exists for J & S Painting Plus?
Multiple customers have hired the company more than once. Marybel Medina returned after "about 10 years" and said "we knew exactly who to call." Peter Sarian has used J&S for "3 jobs in the last ~20 months." SS noted "this is the second time we used J & S Painting" and worked with both Jay and Sheki. Simon Keller said "going forward I won't use anyone else for our painting needs." Russell Dize confirmed this was "the third time that they have done work for me."
What licenses and business credentials does J & S Painting Plus hold?
The company is incorporated in New York State as J & S PAINTING PLUS, INC. (DOS ID 2682713, filed 9/24/2001, status ACTIVE). It holds a Westchester County Home Improvement Contractor license (WC12397H01) and a Connecticut Home Improvement registration (574653). The BBB has awarded an A+ rating and the company has been accredited since February 2006. BuildZoom assigns a score of 95, ranking the company in the top 22% of New York licensed contractors.
-Verification Sources: NY Department of State, BBB, BuildZoom
How J & S Painting Plus Inc Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how J & S Painting Plus Inc performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects J & S Painting Plus Inc’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.