When John Barrett hired 360 Painting of Syracuse to paint the exterior of his home, the job expanded before it was finished. Barrett coordinated with neighbors who wanted the same results, turning one contract into four homes painted. This referral pattern surfaces repeatedly in how customers describe working with owner Ian Webber's operation.
Webber runs what one reviewer describes as "a large scale operation running as many as 7 crews" across the greater Syracuse area. The company is a franchise location of the national 360° Painting brand and handles residential interior and exterior painting, cabinet refinishing, drywall repair, and commercial projects. Crew members including James, Adam, Joel, Darrell, and Saul appear by name across multiple reviews, suggesting stable team assignments rather than rotating workers.
Based in Jamesville, 360 Painting of Syracuse serves Syracuse, Camillus, Fayetteville, Liverpool, Manlius, Minoa, and surrounding Onondaga County communities. The company is registered as an Active Domestic LLC with the New York State Department of State and backs all work with a two-year paint warranty and six-month carpentry warranty.
Updated: 04-06-2026
John Barrett hired 360 Painting of Syracuse for one home's exterior and coordinated with neighbors before the job was done, turning a single original contract into four properties painted. Joanne Fiacchi "hired for both an interior commercial space and an exterior residential job." Kyle Bass calls the company "my go-to for all my home painting projects," and Sarah SP describes a working relationship of nearly two years that grew from a single initial project.
-Review Snippet Sources: Google Reviews
Deadline-sensitive projects emerge as a recurring strength in the review record. Crews completed an entire house interior in 2.5 days for one customer facing time pressure. Michael Wilson's triplex exterior presented both scale and scheduling challenges that the team navigated successfully. Janet Duncan's review credits "their work ethic and quality of work" in the context of efficient project execution. Owner Ian Webber monitors multiple simultaneous crews, which reviewers credit for keeping individual project timelines on track.
-Review Snippet Sources: Google Reviews
Cabinet refinishing generates some of the most loyalty-driven feedback in the review record. Sarah SP describes a working relationship of nearly two years built largely around cabinet and interior projects. Nevin Parish explicitly returned "more than one occasion" for painting work including cabinet refinishing, noting consistent quality across repeat visits. Crew members Adam and James appear in reviews associated with detail-oriented finish work. The franchise website lists cabinet painting as a core service alongside interior and exterior painting.
-Review Snippet Sources: Google Reviews
Across the review record, customers name individual painters with enough consistency to suggest stable assignments rather than rotating workers. James, Adam, Joel, Darrell, Saul, Matt, Austin, and Andre each appear in multiple reviews. Kevin White's detailed account describes "a large scale operation running as many as 7 crews" and praises how Ian Webber coordinates teams across simultaneous active projects. The naming pattern suggests customers experience identifiable, consistent professionals rather than anonymous day labor.
-Review Snippet Sources: Google Reviews
The crew model is mixed and confirmed directly by owner Ian Webber. In his response to a disputed review, Webber describes "my subcontractor, who...are screened and carry appropriate insurance and have been professional painters for more than 20 years." Named crew members appearing consistently across reviews suggest stable long-term subcontractor relationships. Operating up to 7 simultaneous crews requires supplemental capacity. The company frames its subcontractors as vetted professionals with documented experience rather than transient labor.
-Review Snippet Sources: Google Reviews
Four 1-star reviews appear in the Google history. Webber responds professionally to three, offering a direct apology for the missed-appointment complaint and a detailed situational account for the disputed quality claim. One review from what appears to be a competitor audit service received no response. Webber maintains a 95%+ overall response rate. Dr. Carlene Lacey, following her commercial project, notes "we look forward to the next project," suggesting the company's standing among active customers remains strong.
-Review Snippet Sources: Google Reviews
Pricing perception skews positive throughout the 2-year review record. Todd Coombs summarizes the experience directly as "excellent work, great price." The expanding-project pattern reinforces this further. John Barrett's single-home exterior job grew to four properties before completion, indicating confidence in value alongside quality. No reviews in the 2-year dataset cite unexpected charges, pricing disputes, or significant gaps between quoted and final costs.
-Review Snippet Sources: Google Reviews
New York State does not require a statewide contractor license for painting contractors. Onondaga County, where 360 Painting of Syracuse operates, also has no local home improvement contractor licensing requirement for painters. The business is formally registered with the New York State Department of State Division of Corporations as a Domestic Limited Liability Company under the name 360 PAINTING OF SYRACUSE, DOS ID 5828731, with an initial filing date of October 15, 2020. Current entity status is Active.
-Verification Sources: New York State Department of State, Division of Corporations — https://apps.dos.ny.gov/publicInquiry/EntityDisplay
Updated: 04-07-2026