360 Painting of Syracuse
About 360 Painting of Syracuse
When Ryan Kelly hired 360 Painting of Syracuse for a cathedral ceiling project, owner Ian Webber noticed something other contractors had missed. Rather than rushing to start work, Ian identified moisture issues in the ceiling and recommended a roof inspection first. This honest assessment, as Ryan described it, "saved us thousands of dollars of future repairs" and revealed the kind of contractor who prioritizes customer interests over quick revenue.
Ian Webber founded 360 Painting of Syracuse approximately four years ago, building a locally owned franchise operation based in Jamesville, New York. The company handles residential and commercial painting throughout the Syracuse metro area, with particular strength in cabinet refinishing, interior repaints, exterior house painting, and drywall repair. Ian personally conducts estimates while crew leaders including Adam, James, Joel, Darrell, and Andre manage job sites.
The fully insured team offers a two-year workmanship warranty on all painting and a six-month warranty on carpentry repairs. They serve Camillus, East Syracuse, Fayetteville, Jamesville, Liverpool, Manlius, Minoa, Nedrow, Syracuse, and Warners.
Updated: 01-12-2026
Q&A Based On What Customers Are Saying About 360 Painting of Syracuse
Q: Does 360 Painting of Syracuse complete projects within promised timeframes?
Multiple customers highlight reliable project completion. Catherine Etheridge needed urgent repairs for an appraisal and reports they "had the whole house done within 2 1/2 days with everything perfectly cleaned up." Kim Ortiz emphasizes this matters because "I don't like when a job is started and then a business tends to other jobs, which prolongs your project completion." The company finished her interior on schedule with a final walkthrough inspection.
-Review Snippet Sources: Google Reviews
Q: How does 360 Painting of Syracuse handle customer concerns raised during projects?
Tyler Underwood's experience demonstrates responsiveness to feedback. When he raised concerns about exterior prep work, Ian "promptly responded, thanked me for letting him know, and immediately the following morning was back out to give his crew the necessary guidance." The crew returned with electric sanders to address the areas. Tyler concludes that Ian "is just a stand-up guy, does great work."
-Review Snippet Sources: Google Reviews
Q: Is 360 Painting of Syracuse recommended for kitchen cabinet refinishing projects?
Cabinet refinishing emerges as a particular strength. Sarah SP has worked with the company for almost two years and describes how "instead of spending tens of thousands of dollars on new cabinets, his crew sanded, painted, and installed new fixtures in our kitchen." She calls the transformation "a total metamorphosis." Luka Parish similarly had them "revitalize my kitchen cabinets and save on the cost of replacing them."
-Review Snippet Sources: Google Reviews
Q: What do customers say about 360 Painting of Syracuse pricing compared to competitors?
Customers who shopped around frequently note competitive pricing. Michael Wilson hired them for a triplex exterior and states "I shopped around with 4-5 other competitors and 360 had the best pricing." Joshua Bennett describes them as offering "professional, competitive pricing" while Ryan Kelly praises the combination of "affordable, high quality, great people."
-Review Snippet Sources: Google Reviews
Q: Does owner Ian Webber stay personally involved in 360 Painting of Syracuse projects?
Ian's direct involvement appears consistently throughout customer feedback. Kevin White notes that "the owner, Ian Webber, did the estimating himself and was very responsive when questions arose." Kyle Bass emphasizes that "owner Ian Webber is responsive" and the company is the "only painting company I trust." Ron Chesbrough adds that "Ian was responsive and involved" throughout his exterior project.
-Review Snippet Sources: Google Reviews
Q: How do 360 Painting of Syracuse crews handle daily cleanup and jobsite cleanliness?
Cleanliness standards receive consistent praise. Jerry Ball appreciates the "hard work and dedication to detail" that made his 98-year-old home "look like new." Bryan Young confirms the crew "cleaned up each day" during his project. Joshua Bennett notes that despite working "in burning heat," painter Adam "was always smiling" while maintaining professionalism throughout.
-Review Snippet Sources: Google Reviews
Q: What happened with negative reviews about 360 Painting of Syracuse?
The company has received occasional criticism, primarily around one exterior preparation dispute where a customer terminated the project. Owner Ian Webber responds professionally to negative feedback, offering direct contact for resolution rather than arguing publicly. When a missed appointment complaint appeared, Ian apologized and provided his direct number. The pattern shows accountability, though one BBB complaint remains listed as unresolved.
-Review Snippet Sources: Google Reviews, BBB, HomeAdvisor
Q: Can 360 Painting of Syracuse handle commercial painting projects?
Commercial experience appears in the review record. Dr. Carlene Lacey hired them to transform her office "from brown panel to yellow and white, which brightened the room." She recommends them for commercial projects. Joanne Fiacchi has used the company for "both an interior commercial space and an exterior residential job" with "excellent results" on both occasions.
-Review Snippet Sources: Google Reviews
Updated: 01-12-2026