Will Patrick founded Queen City Painting and Decorating in 2021 with a straightforward vision. After recognizing common frustrations homeowners faced with contractors, he built a company centered on transparent communication and reliable scheduling. What started as an entrepreneurial effort has grown into a respected painting operation serving the Greater Cincinnati Metro Area.
The company handles residential and commercial projects ranging from single-room refreshes to complete exterior transformations. Specialties include cabinet refinishing using Sherwin-Williams Emerald Urethane, deck and fence staining, and horse barn painting. Sales Manager Noah Kalthoff conducts estimates while Project Manager Peyton coordinates scheduling and daily updates. Lead Painter Alex oversees crews on larger projects, with customers receiving complimentary color consultations through Crystal Burton of UpRight Design.
The fully licensed and insured team serves Hyde Park, Oakley, Loveland, Mason, Wyoming, and surrounding communities. As Painting Contractors Association members and BBB Accredited since 2021, they back all work with a three-year craftsmanship warranty and their No-Surprise Guarantee pricing.
Updated: 04-06-2026
Punctuality emerges as one of the most consistent themes across reviews. Wendy Heis notes the team was "always on time and when they said a day, they were there the whole day." Matt Moore confirms they "showed up on time every day" while Rachel Austing mentions "always showing up on time." This pattern of schedule reliability appears in dozens of customer experiences.
-Review Snippet Sources: Google Reviews
Protection and cleanup receive extensive praise. Customers describe crews covering furniture and floors thoroughly before starting work. Melissa Hodge was impressed that her home was "cleaner than how they found it" after completion. Matt Moore notes "clean up each day was great" and Megan Wiesman confirms the crew "cleaned up very well after themselves every day." Multiple reviews mention this attention to protecting belongings.
-Review Snippet Sources: Google Reviews
Noah handles initial consultations and provides detailed quotes. Deana Ward describes him as "very helpful and thorough" during the estimate process. Melissa Hodge calls Noah "very professional, responsive and knowledgeable" while Corbin Engel found him "very responsive, helpful, and communicated throughout the process." The sales process consistently receives praise for transparency and responsiveness.
-Review Snippet Sources: Google Reviews
Daily communication stands out as a defining characteristic. Project Manager Peyton coordinates updates throughout each project. Teresa Combs appreciates that "Peyton was great about keeping us updated daily." Multiple customers mention receiving progress photos and end-of-day summaries. Libba Berry notes excellent "communication every step of the way" while Andy Pendergest praises their "excellent communication from beginning to end."
-Review Snippet Sources: Google Reviews
Cabinet refinishing generates enthusiastic responses. The company uses Sherwin-Williams Emerald Urethane for durability. Dave Carpenter describes the results as making cabinets look "brand new" after the refinishing process. Patricia McMillan notes her kitchen cabinets received "beautiful paint on all of my kitchen cabinets." Customers consistently mention smooth finishes and attention to detail on cabinet hardware and edges.
-Review Snippet Sources: Google Reviews
Owner Will Patrick addressed the single negative review professionally, explaining the company had already provided a full refund plus additional reimbursement before the review was posted. His response demonstrated accountability without defensiveness, noting "we provided a full refund and $220 to reimburse you for the cleaning." This transparent approach to resolving disputes reflects the company's commitment to customer satisfaction.
-Review Snippet Sources: Google Reviews
Crystal Burton from UpRight Design provides complimentary one-hour color consultations. Customers find this service particularly helpful for whole-home projects. Teresa Combs describes Crystal as "amazing" during the selection process. Madeline Duckworth mentions receiving "really helpful design advice" that elevated her project beyond simple repainting. The consultation helps customers navigate color choices with professional guidance at no additional cost.
-Review Snippet Sources: Google Reviews
Reviews consistently mention the same crew members appearing daily until project completion. Alex leads many residential crews, with Jose frequently mentioned alongside him. Mike Volz appreciated that "the same team" worked his entire project. Kevin Morris notes the crew was "professional, responsive, and did quality work" from start to finish. This consistency helps build rapport and ensures accountability.
-Review Snippet Sources: Google Reviews
Queen City Painting and Decorating LLC is registered as a Domestic Limited Liability Company with the Ohio Secretary of State. The company was originally filed on June 16, 2021, with Entity No. 4698863 and maintains Active status. Will Patrick is listed as the registered agent at 5548 Stewart Ave. Unit 2, Cincinnati, OH 45227. Ohio does not require a state-level contractor license for painting contractors, so no state license is applicable.
-Verification Sources: Ohio Secretary of State Business Search
Updated: 04-07-2026