About Queen City Painting and Decorating
Queen City Painting and Decorating began when Will Patrick and David Purtell set out to change how contract painting gets done across the Cincinnati metro. Their approach centers on something most homeowners say they rarely get from contractors, clear updates at every stage of the project and pricing that holds from estimate to final invoice.
The company fields a crew roster that customers call out by name in their feedback. Noah Kalthoff handles walk-throughs and estimates, while painters like Peyton, Oscar, Jose, Kevin, and Hector rotate through residential and commercial jobs spanning Hyde Park, Loveland, Mason, Oakley, Wyoming, and Northern Kentucky.
A free color consultation with Crystal Burton of UpRight Design comes bundled with every project. The team applies Sherwin-Williams Emerald and Duration lines, and stands behind the work with a 3-plus-year craftsmanship warranty. As PCA members carrying BBB A-plus accreditation, they serve interior, exterior, cabinet refinishing, deck and fence, and horse barn and stable painting across the broader Greater Cincinnati area.
Updated: 05-20-2026
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What do customers notice most about how Queen City Painting runs a job site?
Reviewers consistently describe a crew that arrives on schedule, moves furniture without being asked, and lays protective covering over floors and baseboards before opening a single can. Joey Mansfield noted his household kept its normal remote-work routine while the team was inside. Jen Palumbo said they moved all the furniture themselves and she could not say enough good things about the thoroughness.
How does the color consultation process work, and is it really free?
Every signed project includes a session with Crystal Burton of UpRight Design at no extra charge. Emily Nutt credited Crystal with selecting a trim color for a nursery wallpaper project, calling the guidance instrumental in landing on the right Sherwin-Williams shade. Jim Watkins described the consultation as a no extra charge color specialist who helped him pick colors for his entire apartment.
What happens when something goes wrong during or after a project?
Several reviewers tested this question firsthand. Lelia Keefe Kramer had a crack appear after painting and the owner sent someone back within the week. Jamie described initial hiccups that the team corrected until the household was 110 percent satisfied. Charles said Queen City resolved an issue without hesitation and earned his trust. Owner Will Patrick personally responded to negative feedback from Sharon Taylor, offering to make things right.
What kind of exterior projects has Queen City handled in the Cincinnati area?
The portfolio ranges from vinyl and aluminum siding on a 150-year-old house (Hannah Fulford) to a hillside home battered by spring winds (Rich Hertlein). Theresa Eberly hired them for scraping and painting soffit and windows on an 1870s historical property in Covington, Kentucky. kg meloy described a full exterior completed in under a day, including scraping, wood repairs, caulking, and a courtesy coat on the gas meter.
Do customers come back for additional projects after their first experience?
Documented repeat business appears across the review base. Robb Bucheit was on his third project with the team, praising Noah, Payton, and the crew for an incredible amount of attention to detail. Donna P. on Yelp described enlisting Queen City for a second time. Dorothy Kerrigan called them her favorite painters in the Cincinnati area, language that suggests ongoing loyalty.
How do reviewers describe the sales and estimating process?
Todd Kadell put Noah Kalthoff through what he called a deliberate test, playing dumb to see if the salesman would oversell. Noah pointed out only the problems that genuinely needed fixing, earning Kadell's trust and a review he said he almost never writes. Jenna Downey highlighted transparent, competitive pricing with an immediate quote based on square footage during the consultation. Multiple reviewers mention 24-hour estimate turnarounds.
Is Queen City Painting and Decorating a licensed and registered business in Ohio?
Ohio does not require a state-level painting contractor license. The company is registered with the Ohio Secretary of State as a Domestic Limited Liability Company, Entity number 4698863, filed June 16, 2021, with Active status. Will Patrick is listed as the registered agent at 5548 Stewart Ave Unit 2, Cincinnati, OH 45227. The company also holds BBB A-plus accreditation since November 2021.
-Verification Sources: Ohio Secretary of State, BBB