Question 1

Q: Why do customers keep returning to Cleveland Artisans year after year?

Accepted Answer

Repeat business runs deep at Cleveland Artisans. Keven Blake describes "using this family business for almost 20 years and never had a single issue," while Dana Pavicic notes the team has "always been professional, timely, and done the job right" across multiple visits. Sarah Maher has brought Cleveland Artisans back for projects ranging from wallpaper to paint, and David Martin confirms they handle both residential and commercial work for him on a recurring basis.

Question 2

Q: What happens when a Cleveland Artisans project goes beyond the original scope?

Accepted Answer

Customers describe a pattern of Rick and his crew doing more than what was agreed without being asked. One reviewer notes Rick "repainted because the color didn't work" and measured window sizes unrelated to the job. Gina Heald recalls the crew carrying heavy chairs to the third floor and disposing of boxes unprompted. Luke Secosky describes the team fixing door hinges and strike plates that were outside the painting scope because they were "likely to cause paint rubbing and chipping."

Question 3

Q: How does Cleveland Artisans handle painting and repair work in historic or century-old homes?

Accepted Answer

Cleveland Artisans has built a reputation specifically around older Cleveland-area homes. Diana Wetmore describes Rick as "an expert in his craft" who "works with the home owners to plan the right job" for heritage properties. Laurie Harrison notes Rick "appreciates the features of historic homes and works hard to keep the integrity of the original detail." Luke Secosky's review details how the team used wet sanding, an air scrubber, and plastic sheeting when encountering potential lead paint in an older home.

Question 4

Q: What do customers say about Luke's work at Cleveland Artisans?

Accepted Answer

Luke draws consistent praise across multiple reviews. Ed Schanz describes him as "a fine young man who is good on his word — which is all too rare these days," noting his communication from beginning to end and close attention to detail through prep, paint, and cleanup. Kayla Vickrey highlights that Luke took photos of the scope, confirmed paint color and finish, and made suggestions before starting. Joanne Burkett adds that Luke "has an eye for detail" and is "very professional and trustworthy."

Question 5

Q: Do Cleveland Artisans crews clean up thoroughly when a job is finished?

Accepted Answer

Cleanup is a standout theme across Cleveland Artisans reviews. Sarah Maher states the team "leaves the house more beautiful than when they arrived" with thorough cleanup every visit. Danny Boy notes the area was "as clean or cleaner than when they came to work." Faith Mann praises the crew for leaving the site "clean and organized at the end of the day" on a multi-building exterior project. K C highlights that the team took great care to control dust, mess, and noise throughout a multi-floor plumbing stack repair.

Question 6

Q: How does Cleveland Artisans approach estimates and pricing compared to other contractors customers considered?

Accepted Answer

Several customers comment specifically on pricing transparency. Luke Secosky describes Rick spending 45 minutes walking through the home, providing a "detailed, itemized quote" with options for paint quality and number of coats, and being "very transparent on pricing." One reviewer notes Rick "charged below the estimate, because the project took less time than he had expected." Tia Vasquez adds that Rick accommodated an added project mid-job and kept pricing reasonable throughout.

Question 7

Q: How responsive is Rick Mikesell when customers reach out to Cleveland Artisans?

Accepted Answer

Rick's personal accessibility is mentioned repeatedly. One reviewer states plainly: "any time I called, he answered the phone." Audrey Jajosky notes Rick fit her drywall repair in immediately, "before any other business returned my calls." CHRISTY BISHOP describes Rick swinging by after another job to fix a door issue the same day she called. Laura Ashton notes Rick "communicates well, is very friendly and respectful" throughout every project.

Question 8

Q: Is Cleveland Artisans a licensed and registered business in Ohio?

Accepted Answer

Ohio does not require a state-level painting contractor license for painting-only work — the Ohio Construction Industry Licensing Board licenses only electrical, HVAC, plumbing, hydronics, and refrigeration trades. The City of Cleveland's Department of Building and Housing explicitly states that a permit is not needed to paint and perform minor maintenance or repairs, and no contractor registration is required for painting work. Cleveland Artisans is registered as a trade name in Ohio with Entity No. 3922319, Active status, filed 7-14-2016 and valid through 7-14-2026, under registrant Rick Mikesell at 4870 West 12th Street, Cleveland, OH 44109.

Question 9

How Cleveland Artisans Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Whaley's Painting and More performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Whaley's Painting and More’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Cleveland Artisans Painting

About Cleveland Artisans

Q&A Based On What Customers Are Saying About Cleveland Artisans