CertaPro Painters of Columbus OH
About CertaPro Painters of Columbus, OH
When JoseAntonio hired CertaPro to paint his stucco house, the account manager spotted a problem with the finished product before the homeowner even saw it. He called, said he wasn't satisfied with the results, and ordered the entire job redone at the original price. Lab testing revealed the original factory primer coat was contaminated, causing subsequent coats to peel. CertaPro scraped all the existing paint, invested an estimated 80 man-hours, and delivered a result JoseAntonio called "outstanding."
Residential franchise owner Dan Goodman leads the Columbus operation alongside co-founders Dave Jones and Paul Darche. The company handles residential and commercial painting across the metro area, with services including exterior and interior painting, cabinet refinishing, deck staining, drywall repair, popcorn ceiling removal, power washing, and epoxy floor coatings. In-house color consultants work with clients at no charge before projects begin.
The fully licensed and insured team is BBB Accredited and backs all workmanship with a warranty. CertaPro Painters of Columbus serves the greater metro across Franklin, Delaware, Fairfield, Licking, and Union Counties.
Updated: 02-18-2026
Q&A Based On What Customers Are Saying About CertaPro Painters of Columbus, OH
Q: What makes CertaPro Painters of Columbus's free color consultation worth using?
Multiple customers credit the complimentary color consultant with changing the direction of their projects. Nikki Driskill describes how her consultant gave feedback that led her to change her original color ideas, calling it "the right choice." Rosemarie Marcum was hesitant about the recommended color but now says the consultant was "right on the money." Bonnie Custer, a long-time customer, requests the color coordinator for each new project and says she is "very happy with CertaPro."
-Review Snippet Sources: Google Reviews
Q: Why do multiple CertaPro Painters of Columbus customers return for additional projects?
Several reviewers describe established patterns of loyalty. Russchele Abraham is on her second exterior project, this time requesting a darker color with guidance on protecting vinyl from heat. Tracy McNaghten used the company a second time for a full 1,400-square-foot interior remodel and needed zero touch-ups afterward. Craig Buehler has hired CertaPro across multiple projects and notes they have performed "exceptionally every time." Shawn Flowers adds he "will definitely continue using them in the future."
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Columbus handle scheduling compared to other painting contractors?
Tom Parker notes CertaPro can schedule projects within one to two weeks, avoiding the months-long waits common with other contractors. Jan Davis describes an entire four-bedroom home exterior completed in a single day, calling the experience smooth "from quote to finish." Lane, located south of Columbus, notes multiple companies refused her job for being too far away, while CertaPro sent Juan, whose work she describes as "amazing."
-Review Snippet Sources: Google Reviews
Q: What do CertaPro Painters of Columbus reviews say about large exterior projects?
Tim B. hired the crew for a two-story stucco exterior and writes "words cannot express how happy" he was, noting careful protection of landscaping with no overspray. Bob Nichols praises a project combining trim caulking, step painting, and rotten wood replacement, with painters who "really paid attention to detail." Merilee Luka, a Realtor, describes a lime wash and distressed paint exterior transformation and says she feels like she has "a completely different house" every time she comes home.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Columbus respond when something goes wrong on a job?
Recovery stories sit alongside some unresolved concerns. On Yelp, JoseAntonio R. describes how CertaPro initiated a full stucco redo after the account manager identified a problem, concluding "they really took care of me." Julius notes issues were fixed "quickly and thoroughly." In contrast, Tom White reports receiving one coat instead of the promised two, Mark Taglione waited three months with no proactive updates, and Cherese McBeath raised a professionalism concern that appeared unresolved at the time of her review update.
-Review Snippet Sources: Google Reviews, Yelp
Q: What's the story behind painter Christian at CertaPro Painters of Columbus?
Christian appears in several reviews as a standout crew member. Wanda Evans describes how he prepped, caulked, and painted an entire paneled family room including the ceiling, saying "the value I received far exceeded what I paid." Stan Runyan calls him both a skilled painter and "an excellent person to speak to." Frank Papakonstantinou adds that Christian "worked long hours and did all work very thoroughly" on a basement project involving wall and ceiling repairs.
-Review Snippet Sources: Google Reviews
Q: Do reviews show CertaPro Painters of Columbus communicating well throughout projects?
Communication consistency stands out across the review data. Kate Shelley calls it "excellent communication throughout the process." Frank Papakonstantinou praises how Kevin kept clients informed about progress and dates throughout a multi-phase project. Linda Gatterdam notes the office stayed in contact from project start through completion, adding that "changes were easily added on." A Yelp reviewer in December 2025 notes the job "stayed in quote, completed as scheduled" with professional and friendly personnel throughout.
-Review Snippet Sources: Google Reviews, Yelp
Q: Does CertaPro Painters of Columbus use in-house painters or subcontractors?
JoseAntonio R. on Yelp notes that the painter who arrived for his stucco house appeared to be a subcontractor. The outcome still reflects the franchise's quality oversight. The account manager independently inspected, found the work unsatisfactory, and ordered a complete redo. JoseAntonio concluded "they really took care of me." Susan Wilson separately notes the business structure was not fully communicated after the estimate stage. Customers asking upfront about crew composition can help set clearer expectations.
-Review Snippet Sources: Google Reviews, Yelp
Updated: 02-18-2026