Final Touch Painting Services
About Final Touch Painting Services
Owner Eric Crawford founded Final Touch Painting Services in 2006, building the Delaware-based company from their office on US Highway 42 South. Eric handles business oversight while marketing director Jenna Duett manages client communications and brand development. Lead painters Carlos, Andrew, Trevor, and Nate oversee most residential projects, with project managers Robert, Shane, and Nick Keplar coordinating schedules and client updates.
The company handles interior and exterior residential painting, with particular expertise in cabinet refinishing, popcorn ceiling removal, deck staining, and wood rot repair. Projects range from single-room updates to complete whole-home transformations requiring drywall repair and wallpaper removal. The team also manages commercial work including churches, office buildings, and retail spaces.
The fully bonded and insured team operates with a strict no-smoking, no-profanity, no-loud-music policy on all job sites. They offer a 5-year warranty on workmanship and maintain BBB accreditation. The company serves Powell, Delaware, Columbus, Dublin, Westerville, Lewis Center, New Albany, Worthington, Upper Arlington, Hilliard, Marysville, Bexley, Clintonville, Grove City, and Sunbury.
Updated: 02-19-2026
Q&A Based On What Customers Are Saying About Final Touch Painting Services
Q: Does Final Touch Painting Services actually follow through on the cleanliness guarantee mentioned in reviews?
Multiple customers describe cleanup exceeding expectations. Ian Koch notes the crew left his property "cleaner than when they started," while Kathy LaVanier mentions they "cleaned up after themselves every day." Betty Yarnell specifically praises "daily cleanup" throughout her four-day project. The company's policy includes floor protection, debris removal, and end-of-day site restoration.
-Review Snippet Sources: Google Reviews
Q: How does Final Touch Painting Services handle crew consistency across projects?
Reviews show the same painters appearing repeatedly. Customers mention Carlos, Andrew, Trevor, Nate, Daniel, Orlando, Arthur, and Jonathan by name across different projects and timeframes. Richard Darnall specifically requested Arthur for future work after his initial project. This crew stability suggests fully bonded and insured employees rather than rotating subcontractors.
-Review Snippet Sources: Google Reviews
Q: What makes Final Touch Painting Services' cabinet painting different from standard approaches?
The company offers both spray and hand-painting options for cabinets. D Huff mentions doors were "hand painted, not sprayed," while Marilynn Peters completed her fifth cabinet project with the team. The cabinet refinishing page emphasizes color consultation and finish selection. Multiple reviews reference kitchen and bathroom cabinet transformations with professional results.
-Review Snippet Sources: Google Reviews
Q: Does Final Touch Painting Services communicate well during projects?
Customers consistently praise communication. Matt Hamer describes the team as "very communicative throughout the process," and Brydan Lohr credits project manager Nick Keplar for providing a "completely new experience" after initial delays. Lisa Young notes "great communication" regarding job progress and completion timelines. The company provides direct cell phone numbers for project managers.
-Review Snippet Sources: Google Reviews
Q: How did Final Touch Painting Services handle the situation in Bryant Strayer's 3-star review?
Bryant experienced weather delays and a missed appointment while holding a 50% deposit. The owner reply acknowledged "Ohio spring weather" challenges and apologized for the communication gap. The response committed to professional project completion without becoming defensive. This demonstrates accountability when issues arise.
-Review Snippet Sources: Google Reviews
Q: What happened when Haley Seymour's paint was damaged after Final Touch Painting Services completed the work?
After Haley's landscaper damaged the completed exterior paint, Final Touch returned "free of charge within days to repair" the damage even though the job was already paid and finished. This went beyond warranty obligations since the company wasn't responsible for the landscaper's mistake. The response shows commitment to customer satisfaction over strict contract terms.
-Review Snippet Sources: Google Reviews
Q: Does Final Touch Painting Services maintain punctuality like reviews suggest?
Customers note consistent on-time performance. Andrew Holycross mentions painters were "always on time, every single day," and Richard Darnall describes Arthur as "on time very polite." Lisa Young references "timely manner" completion. Betty Yarnell's 2,100 square foot house was painted in exactly four days as estimated. Project managers send morning confirmation texts before arrivals.
-Review Snippet Sources: Google Reviews
Q: Why do customers mention the 5-year warranty specifically in Final Touch Painting Services reviews?
Multiple reviewers reference the warranty as a decision factor. Richard Darnall states "it has a five-year warranty on it," and Lisa Young notes she likes "that the company has a 5 year warranty on their work." The warranty covers workmanship issues and provides peace of mind for major investments. This exceeds typical contractor warranties of one to two years.
-Review Snippet Sources: Google Reviews
Updated: 02-19-2026