Best Buy Painting
About Best Buy Painting
Brad Pietrafese founded Best Buy Painting in 2004, building the company from Euclid into one of Northeast Ohio's established residential and commercial painting contractors. Office manager Laura coordinates scheduling while estimator Matt handles consultations, and the company operates with consistent in-house crews rather than rotating subcontractors.
The team handles interior and exterior residential painting, with particular expertise in cabinet refinishing, drywall repair, water damage restoration, and deck staining. Lead painters Austin, Sean, Tyler, and Dana appear throughout customer reviews spanning multiple years, with some homeowners noting the same crew members have returned for second and third projects. One customer described her home as having "90% of the Best Buy Painting Touch" after hiring them repeatedly since 2017.
The fully bonded and insured team serves Cleveland and the Eastside Suburbs, including Shaker Heights, Solon, Pepper Pike, and communities within a 30-mile radius. The company is BBB Accredited and offers a referral program providing $100 gift certificates to customers whose referrals book projects.
Updated: 02-27-2026
Q&A Based On What Customers Are Saying About Best Buy Painting
Q: Does Best Buy Painting use the same crews consistently across projects?
Reviews spanning multiple years mention the same painters by name. Austin, Sean, Tyler, and Dana appear throughout customer feedback, with Brianna noting that the team "remembers family members, asks about our pets by name." Daniel mentioned using them on "two separate occasions over past two decades" and recognized returning crew members. This consistency allows painters to understand individual home needs and build ongoing relationships with homeowners.
-Review Snippet Sources: Google Reviews
Q: How does Best Buy Painting protect homes during interior projects?
Customers consistently praise preparation and cleanup practices. Robert described the overall experience as the crew "overpromises and then delivers MORE than promised" with meticulous daily cleanup routines. Multiple reviewers note furniture protection and floor covering procedures, with work areas left spotless before crews depart each evening. The team protects flooring, furniture, and fixtures throughout projects, completing thorough cleanups daily rather than waiting until project completion.
-Review Snippet Sources: Google Reviews
Q: How did Best Buy Painting handle the scheduling concerns mentioned in reviews?
When Emil posted about a deposit and scheduling issue, owner Brad responded acknowledging the situation was "on us" with full timeline transparency. When Kristin raised concerns about a delayed door project, the company contacted her directly, completed work within two weeks, and she updated her review noting "painters were polite, professional, and the finished work looks great." Both situations demonstrated accountability over defensiveness.
-Review Snippet Sources: Google Reviews
Q: Why do customers keep returning to Best Buy Painting for multiple projects?
Sixteen reviews explicitly mention repeat business spanning years or decades. Kelly Ann has been "using them since 2017" while Barbara returned after her first project "in 2006." Bob and Lynda have worked with them "over a decade" and Daniel used them on "two separate occasions over past two decades." The company actively encourages ongoing relationships through their $100 referral gift certificate program mentioned throughout owner responses.
-Review Snippet Sources: Google Reviews
Q: How does Best Buy Painting handle communication during projects?
Office manager Laura coordinates scheduling while estimator Matt manages consultations. Customers note receiving detailed written quotes within 24-36 hours of consultation visits. Ann-Marie appreciated that crew members Austin and Justin went beyond painting duties, helping with furniture moving and even assisting with garbage disposal, describing their service during "a time I really needed it" when she was living alone and could have given "10 stars."
-Review Snippet Sources: Google Reviews
Q: What makes Best Buy Painting's cabinet refinishing work stand out?
Cabinet painting and refinishing appears frequently as a specialty service. Customers describe transformations of dated oak cabinets into modern finishes. Megan noted the team "repainted all of our oak trim and doors" along with baseboards and crown molding, achieving results she called "truly Pinterest worthy." The company handles both kitchen and bathroom cabinets, offering refinishing as a cost-effective alternative to full cabinet replacement.
-Review Snippet Sources: Google Reviews
Q: Is owner Brad Pietrafese involved in Best Buy Painting projects?
Brad founded Best Buy Painting in 2004 and remains actively involved. Multiple reviews mention Brad conducting estimate consultations personally and helping customers with color selection decisions. He responds to nearly every Google review with personalized messages referencing specific project details and crew members by name. Robert was so impressed he offered to let Brad "give prospective customers my phone number" as a reference.
-Review Snippet Sources: Google Reviews
Q: Is Best Buy Painting licensed and registered in Ohio?
Ohio does not require a state-level painting contractor license for residential or commercial painting projects. Best Buy Painting, Inc. was incorporated in Ohio on April 7, 2004, and has operated continuously for 22 years. The company is BBB Accredited since November 19, 2025, maintains an A+ rating, and owner Bradley J. Pietrafese is listed as the registered principal at 1272 East 286th Street in Euclid.
-Verification Sources: BBB Profile, Ohio Secretary of State
Updated: 02-27-2026