CAW Painting & Preservation
About CAW Painting & Preservation
When Concord cottage baker The Kneddy Bakery needed their commercial kitchen painted between orders, CAW Painting & Preservation completed the job so efficiently the owner called it "knocking it out of the park." This level of urgency and understanding defines how Christopher Webb runs his painting operation, recognizing that behind every project timeline is a family waiting to use their kitchen or a business managing daily operations.
Owner Christopher Webb, a Navy veteran, founded CAW Painting & Preservation in 2015 as a family-owned business serving the Greater Cincinnati area. The company handles everything from single-room refreshes to complete exterior transformations, commercial retail painting, roofing installation, gutter replacement, and deck staining. Webb personally oversees every project, with customers consistently noting his on-site presence throughout their jobs.
The fully bonded and insured team serves Hamilton, Clermont, Butler, and Warren Counties in Ohio, along with Boone, Kenton, and Campbell Counties in Kentucky. CAW uses premium materials including Benjamin Moore paints and CertainTeed roofing products on all projects.
Updated: 02-17-2026
Q&A Based On What Customers Are Saying About CAW Painting & Preservation
Q: Does CAW Painting & Preservation owner Chris Webb actually show up on job sites?
Unlike many painting contractors where owners remain in the office, Chris Webb maintains direct involvement on every project. Customers consistently mention his presence, with one noting "the owner is always there to answer your questions." Another customer appreciated that "Chris was on site every day" throughout their exterior painting project. This hands-on approach allows for real-time decisions and immediate quality control.
-Review Snippet Sources: Google Reviews
Q: How does CAW Painting & Preservation handle cleanup after painting projects?
Cleanup emerges as a standout theme across customer feedback. Multiple reviewers describe job sites left "cleaner than when they started" with one customer specifically praising how "they left our bathroom spotless." Another noted the crew was "very neat and cleaned up after their work daily." This attention to post-project conditions reflects the company's overall attention to detail.
-Review Snippet Sources: Google Reviews
Q: Does CAW Painting & Preservation complete work beyond the original contract without extra charges?
Several customers report receiving additional work at no extra cost. One reviewer mentioned Chris was "helpful to touch up some extra spots that weren't on the original contract without charging us more." Another customer noted he went "above and beyond what he was expected to do" including noticing and alerting them to a toilet leak during a bathroom painting project. This pattern suggests a focus on complete customer satisfaction over strict contract boundaries.
-Review Snippet Sources: Google Reviews
Q: What do customers say about CAW Painting & Preservation's communication and responsiveness?
Communication stands out as a consistent strength. Customers describe "top-notch communication" and praise how "Chris was very responsive to our subsequent questions." One reviewer noted the team "made sure to keep the customer informed of what is going on" throughout the project. The company's direct-line approach means customers reach the owner rather than call centers.
-Review Snippet Sources: Google Reviews
Q: How does CAW Painting & Preservation handle insurance restoration work?
The company has experience with insurance claims and restoration projects. One customer dealing with smoke damage described the process as smooth, noting "he helped file a claim with my insurance provider" and handled the entire restoration. Another customer with storm damage mentioned the team managed "working through my insurance company in a professional way." This indicates familiarity with insurance processes and documentation requirements.
-Review Snippet Sources: Google Reviews
Q: What types of commercial painting projects does CAW Painting & Preservation handle?
The company maintains significant commercial accounts beyond residential work. Reviews reference projects for O'Reilly Auto Parts locations and U.S. Bank branches. One commercial customer described the work as "excellent to outstanding" noting the team is "detail oriented" with "precise" execution. The company travels across the Midwest for commercial accounts, handling approximately 75 O'Reilly locations annually from Vermont to South Carolina.
-Review Snippet Sources: Google Reviews
Q: How does CAW Painting & Preservation compare on pricing according to customers?
Multiple customers specifically mention value and competitive pricing. One noted "their price was competitive, fair and of the three estimates we received, CAW was the most professional." Another simply stated "very fair pricing" while others described the combination of quality and cost as delivering "outstanding value." Several reviewers mention getting quotes from multiple contractors before selecting CAW.
-Review Snippet Sources: Google Reviews
Q: How did CAW Painting & Preservation respond to their one negative review?
The single one-star review came from someone owner Chris Webb identified as a neighbor across the street who never actually hired the company. Webb responded professionally, explaining the reviewer had "a harassment warrant issued against her" due to an unrelated neighborhood dispute and that CAW had "never performed work for this individual." The response demonstrates willingness to address criticism while providing context for disputed feedback.
-Review Snippet Sources: Google Reviews
Updated: 02-17-2026