Question 1

Q: Does XPAINT LLC show up when they say they will?

Accepted Answer

Multiple customers highlight punctuality as a defining trait. Peter Gordon notes the crew was "on time, fast and neat," while Paulette Fultz received a confirmation text before arrival and says the crew "finished project ahead of time." Jim Zelko's commercial building project was completed "well before due date." Rachel's scheduling system includes pre-arrival communication that customers mention appreciating.

Question 2

Q: How does XPAINT LLC handle large or complex projects?

Accepted Answer

Commercial and historic properties appear throughout the reviews. Jim Zelko describes an "excellent job on a huge building" that finished ahead of schedule. Michael Dunn hired them for a challenging 140-year-old house requiring "two porches and over 100' of fence including three gates" and calls out "Jimmy for his craftsmanship and work ethic." These projects demonstrate capability beyond standard residential work.

Question 3

Q: Why do customers mention XPAINT LLC's lead painter Jimmy by name?

Accepted Answer

Jimmy appears in more reviews than any other crew member. Dale Keenan describes him as "like spider man on a ladder" for reaching difficult porch areas. Leslie Richardson notes he "showed up on time and worked diligently" and was "an excellent painter." Neil Spike calls his work "of the highest quality" and says he was "extremely courteous." Donna Brozak credits Jimmy and Michael with making her deck "look like a brand new deck."

Question 4

Q: Does XPAINT LLC communicate well with customers who cannot be on-site?

Accepted Answer

Gloria R, an out-of-state property investor, describes receiving regular updates throughout her project. She explains they "took pictures of their progress and at the end sent me a boat load of pictures and video of the finished work." This communication approach helped her build trust with a company she found through a Google search while managing property remotely.

Question 5

Q: How clean does XPAINT LLC leave the work area?

Accepted Answer

Prep work and cleanup receive consistent praise. Carol Feltoon describes the results as "not a drip of paint anywhere except where it belonged." Billie MacIntyre notes "thorough prep before painting complete with taping" and says they "were neat, made no messes." Crystal Ann hired them for last-minute inspection scraping and reports they "used drop cloths and cleaned up thoroughly, leaving no trace of the work."

Question 6

Q: What happened when a customer had concerns about XPAINT LLC's work?

Accepted Answer

Kevin Bjerre initially gave a one-star review citing contract concerns about prep work and paint bubbling. His updated five-star review explains "Rachel came out today to make a plan to fix everything." The company's year warranty was honored and the situation addressed. Tobias Midcalf mentions when "a few details were missed they came right out and took care of it." Both cases show willingness to return and resolve issues.

Question 7

Q: Does XPAINT LLC work well around pets and families?

Accepted Answer

Lisa Perna specifically mentions the crew was "dog friendly and did a fantastic job." She adds they were "accommodating and flexible with scheduling needs" and "ensured I was happy with the results." Rebecca W. describes how the team handled a customer who changed paint colors mid-project, coming back the next day to repaint without issue. This flexibility extends to last-minute requests like Crystal Ann's inspection preparation.

Question 8

Q: Is XPAINT LLC licensed and registered in Ohio?

Accepted Answer

Ohio does not require a state-level contractor license for painting contractors. XPAINT LLC is registered as a Domestic Limited Liability Company with the Ohio Secretary of State. Entity No. 5146467, filed 11/30/2023, Status: Active. The registered agent is Nicholas J. Cardinal at 156 N Main St Ste 4, Hudson, OH 44236. The company claims to be fully licensed, bonded, and insured on their website and Yelp profile.

Question 9

How XPAINT LLC Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how XPAINT LLC performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects XPAINT LLC’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

XPAINT LLC

About XPAINT LLC

Q&A Based On What Customers Are Saying About XPAINT LLC