XPAINT LLC
About XPAINT LLC
A Cleveland-area family business since 2012, XPAINT LLC has built its reputation on the kind of hands-on ownership that keeps projects running smoothly. Rachel handles estimates and customer communication while Dan oversees operations, creating a direct line between homeowners and decision-makers. Lead painter Jimmy has become a familiar name in customer feedback, with crew members Mike, JC, and Travis (power washing) rounding out the team.
The company specializes in residential interior and exterior painting, cabinet refinishing, deck staining, and commercial projects. Their portfolio spans everything from master bedroom refreshes to historic home restorations and large commercial buildings. For out-of-state property investors, they provide photo and video progress updates throughout projects.
The fully licensed, bonded, and insured team serves the greater Cleveland metro area, including Lakewood, Eastlake, Euclid, and surrounding communities. XPAINT offers color consultation services and provides warranties on completed work. They accept multiple payment methods including check, Zelle, Venmo, and credit cards.
Updated: 02-18-2026
Q&A Based On What Customers Are Saying About XPAINT LLC
Q: Does XPAINT LLC show up when they say they will?
Punctuality emerges as a consistent theme in customer feedback. Peter Gordon noted the crew was "on time, on budget, and super friendly," while multiple customers confirm reliable scheduling throughout their projects. Rachel coordinates arrival times and maintains communication so homeowners know exactly when to expect the team. The pattern across reviews shows crews arriving as scheduled and completing work within promised timeframes.
-Review Snippet Sources: Google Reviews
Q: How does XPAINT LLC handle large or complex projects?
The company has proven capable of scaling from single rooms to major undertakings. Jim Zelko hired them for a "huge building" commercial project that was "finished well before due date." Michael Dunn trusted them with his "140 yr old house" including porch work and "over 100' of fence." Whether residential historic restoration or commercial new construction, the team adjusts crew size and timeline accordingly.
-Review Snippet Sources: Google Reviews
Q: What do customers say about XPAINT LLC's cabinet refinishing work?
Cabinet projects receive particular praise from customers seeking kitchen transformations without full replacement costs. Jimmy Main described his kitchen cabinet refinishing results as excellent, highlighting Jimmy the painter's attention to detail. The process involves proper preparation, priming, and multiple coats to achieve factory-quality finishes. Customers note the dramatic difference quality cabinet work makes in updating their kitchens.
-Review Snippet Sources: Google Reviews
Q: Does XPAINT LLC communicate well with customers who cannot be on-site?
For property investors and homeowners who cannot be present, the company provides detailed progress documentation. Gloria R, an out-of-state investor, received "pictures and video" throughout her project, allowing her to monitor progress remotely. Rachel maintains regular contact and responds to questions promptly. This approach has made them a go-to option for landlords and investors managing Cleveland-area properties from afar.
-Review Snippet Sources: Google Reviews
Q: How clean does XPAINT LLC leave the work area?
Cleanup practices draw consistent positive comments. Customers describe crews protecting floors and furniture during work, then leaving spaces spotless upon completion. Billie MacIntyre praised the thorough prep work and careful taping that prevented paint from reaching unintended surfaces. The company's emphasis on cleanliness reflects their understanding that homeowners are living in these spaces during and after the project.
-Review Snippet Sources: Google Reviews
Q: What happened when a customer had concerns about XPAINT LLC's work?
Kevin Bjerre initially left a critical review regarding warranty work, and the response demonstrates accountability. Rachel reached out directly to address his concerns, and after resolution, Kevin updated his review to five stars. This pattern of engaging with feedback rather than dismissing it shows ownership investment in customer satisfaction beyond the initial project completion.
-Review Snippet Sources: Google Reviews
Q: Does XPAINT LLC work well around pets and families?
The team accommodates household realities that come with occupied homes. Lisa Perna specifically noted their patience with her dog during the project. Crews understand that families cannot put life on hold for painting work, adjusting their approach to minimize disruption. This flexibility extends to scheduling around customer needs and maintaining safe, clean work zones in active households.
-Review Snippet Sources: Google Reviews
Q: How does XPAINT LLC handle exterior painting and deck work?
Exterior projects receive strong feedback, particularly deck restoration. Donna Brozak described her completed deck as looking "like brand new." The company handles full exterior house painting, fence staining, porch work, and power washing preparation. Travis handles pressure washing to ensure proper surface preparation before paint application, contributing to longer-lasting results on outdoor surfaces exposed to Cleveland weather.
-Review Snippet Sources: Google Reviews
Updated: 02-18-2026