Pinpoint Painting and Renovation
About Pinpoint Painting and Renovation
When a Broadview Heights condo renovation escalated from a simple flooring project into full-scale water damage restoration, Pinpoint Painting and Renovation guided the homeowner through every phase. Rick Rostankowski described the experience as seamless, noting "Brian was our primary contact, and he helped us through the entire project." This responsiveness defines how co-owners Zach Forsythe and Doug Rhamy have built their company since 2013.
The company handles interior and exterior residential painting, commercial projects, cabinet refinishing, and a full renovation division covering carpentry, deck construction, siding repair, and wallpaper removal. VP of Operations Brian Chester, a Navy veteran with 12 years of painting business experience, oversees production while color consultant Michelle brings an Interior Design degree and Sherwin-Williams background to complimentary consultations on booked projects.
The fully insured team serves Greater Cleveland, Akron, and Columbus markets from their Valley View headquarters. Pinpoint offers complimentary color consultations with all booked projects and accepts all major credit cards.
Updated: 02-17-2026
Q&A Based On What Customers Are Saying About Pinpoint Painting and Renovation
Q: Why do customers mention Pinpoint Painting and Renovation's carpentry division so frequently?
The integrated carpentry division handles repairs that other painting companies would decline or subcontract. Suzanne Wantuch Warren hired them for exterior painting and was impressed that "Pinpoint Painting has a carpentry division" where "repairs to the porch were done in a timely fashion and worked well with the painting crew." This coordination between trades eliminates the hassle of managing multiple contractors for projects involving wood rot, deck repairs, or trim replacement.
-Review Snippet Sources: Google Reviews
Q: How does Pinpoint Painting and Renovation handle century homes and historic properties?
The team invests significant effort in surface preparation for older homes. Byron Wallace, whose Shaker Heights century home required extensive prep, noted "they spent a lot of time and hard work, and did a very good job, on prep, which was critical to the ultimate quality of any exterior paint job." He added that "shrubs and outdoor furniture were well-protected and clean up was excellent."
-Review Snippet Sources: Google Reviews
Q: Does Pinpoint Painting and Renovation respond well when projects become more complex than expected?
Projects that escalate beyond initial scope are handled with clear communication. When Rick Rostankowski's condo renovation "quickly escalated into a demo/repair/and replace situation" due to water damage, Brian "stayed in touch, communicated deadlines, and was always a phone call away." The team "responded quickly to changes in our schedule" rather than abandoning the expanded project.
-Review Snippet Sources: Google Reviews
Q: What do customers say about Pinpoint Painting and Renovation's color consultation service?
The complimentary color consultation with booked projects receives strong praise. Claudia Ford, a repeat customer, specifically mentioned booking "again for this new project, including color consultation to suit our design plans." Yelp reviewer Meredith G described working with the team on an interior transformation where color consultation helped achieve her vision. Consultant Michelle brings formal Interior Design training and Sherwin-Williams product expertise.
-Review Snippet Sources: Google Reviews, Yelp
Q: Does Pinpoint Painting and Renovation clean up properly after completing work?
Cleanup receives consistent praise across reviews. Ron Prosek noted the crew "worked quietly, were unobtrusive, and cleaned up and replaced everything they had to move." Byron Wallace confirmed that "clean up was excellent" on his exterior project. Customers describe job sites left in better condition than expected, with furniture and landscaping protected throughout the process.
-Review Snippet Sources: Google Reviews
Q: Is Pinpoint Painting and Renovation's pricing competitive compared to other contractors?
Several customers report favorable pricing comparisons. Suzanne Wantuch Warren stated that "the total cost was thousands dollars less than two other companies that were consulted last year" and added "I can't imagine that they would have done a better job." The company provides detailed written proposals before work begins, with no upfront payment typically required according to platform listings.
-Review Snippet Sources: Google Reviews
Q: How do repeat customers describe their experience with Pinpoint Painting and Renovation?
Repeat customers emphasize consistent quality across multiple projects. Claudia Ford, who returned for additional work, noted "we trust them with our home over the years and we are very satisfied" and praised the team for providing "special care, integrity and excellence in all that they do." She added that "Pinpoint Painting is outstanding every time" and that they "work with our busy life and they make it easy."
-Review Snippet Sources: Google Reviews
Q: What do customers say about communication with Pinpoint Painting and Renovation's project managers?
Brian Chester's communication style receives particular recognition. Meredith G stated "Brian coordinated everything, made communication easy and setting everything up stressless." Cindy Lindberg described the team as having "a sincere desire to do well" and called them "honest and hardworking." The ownership team (Zach and Doug) also handles estimates and maintains direct customer contact throughout projects.
-Review Snippet Sources: Google Reviews, Yelp
Updated: 02-17-2026