Textbook Painting Company
About Textbook Painting
A Cleveland-based family business since 2006, Textbook Painting has grown from founder Michael Murray's college summer painting operation into one of Northeast Ohio's largest residential painting companies. Murray started the business while attending Miami University, using earnings to pay for tuition and textbooks, a practical origin that shaped the company's approach to delivering quality work at fair prices.
The company operates from three locations across greater Cleveland, with offices in Cleveland, Westlake, and Shaker Heights serving 22 communities throughout Cuyahoga, Medina, Summit, and Portage counties. Textbook Painting specializes in cabinet refinishing, interior painting, exterior painting, deck staining, and wallpaper installation. Carpenter Chuck handles trim work and repairs while Interior Designer Liana Dennison provides complimentary color consultations.
The fully bonded and insured team offers industry-leading warranties. Cabinet painting and most interior projects include a Lifetime Touch-up Promise, exterior wood projects carry a Four-Year Worry-Free Guarantee, and vinyl or aluminum siding work comes with a ten-year warranty. The company is EPA Lead-Safe Certified for work on homes built before 1978.
Updated: 02-20-2026
Q&A Based On What Customers Are Saying About Textbook Painting
Q: What makes Textbook Painting's cabinet refinishing stand out in Cleveland?
Cabinet refinishing represents nearly a third of reviewed projects, with customers consistently praising the transformation. Melissa describes her cabinets as looking "like brand new" while another customer notes the finish was "better than we could have imagined." Sales consultant Jen, who joined in 2024 with years of cabinet painting experience, helps customers achieve kitchen transformations without the cost of full replacement.
-Review Snippet Sources: Google Reviews
Q: Does Textbook Painting keep homeowners informed throughout projects?
Communication stands out as one of the most frequently praised aspects. Multiple customers mention receiving real-time updates and photos during work. One homeowner noted the crew manager was "awesome at communicating, sending real time updates and photos as they completed work." Project Coordinator Courtney manages scheduling and keeps clients informed about crew arrivals and project progress.
-Review Snippet Sources: Google Reviews
Q: Who is Chuck at Textbook Painting and why do customers mention him so often?
Chuck appears in more reviews than any other team member, with eleven customers mentioning him by name for carpentry and trim work. Karen describes him as doing "an amazing job" on her cabinet project, while Steve praises his attention to detail on window trim repairs. Chuck handles wood rot repair, trim installation, and the carpentry elements that complement painting projects.
-Review Snippet Sources: Google Reviews
Q: How does Textbook Painting handle cleanup and protecting homes during projects?
Reviews consistently mention thorough protection and cleanup practices. Sarah noted the crew "completely covered everything" before starting work, and another customer described painters who "treated our home like it was their own." The company emphasizes preparation including furniture covering, floor protection, and daily cleanup to minimize disruption to homeowners.
-Review Snippet Sources: Google Reviews
Q: Does Textbook Painting honor their warranty promises?
Several reviews specifically mention warranty service in action. One customer shared that when touch-ups were needed after moving furniture, "they came back and it looks perfect." Another noted the company "came back to take care of a few spots we missed" without hesitation. The Lifetime Touch-up Promise on cabinet and interior work provides ongoing coverage beyond the initial project completion.
-Review Snippet Sources: Google Reviews
Q: How does Textbook Painting respond when customers have concerns or complaints?
The company maintains a 92% response rate to Google reviews, including addressing negative feedback. When one customer reported floor damage and quality issues, owner Michael Murray responded publicly apologizing and acknowledging "we need to be better." For customers who experienced communication gaps, the company offered direct contact to resolve concerns. The pattern shows accountability rather than defensiveness when problems arise.
-Review Snippet Sources: Google Reviews
Q: How does Textbook Painting's pricing compare to other Cleveland painters?
Multiple customers mention receiving competitive quotes. Greg describes getting "the lowest bid but the most detailed quote" from Textbook Painting, while others note the pricing was "very reasonable" for the quality delivered. The company offers financing through Wisetack with 0% APR options for up to 24 months, making larger projects more accessible.
-Review Snippet Sources: Google Reviews
Q: Does Textbook Painting use their own employees or subcontractors?
The company emphasizes hiring full-time W2 employees rather than subcontractors. Reviews frequently mention the same crew members by name across different projects. Eddie the painter appears in nine reviews, Brandon in seven, and team members like Monica, Liz, and Bethany show up repeatedly. The website states painters are "certified, full-time employees that have passed a background check."
-Review Snippet Sources: Google Reviews
Updated: 02-20-2026