Question 1

Q: Why do multiple reviews mention CertaPro Painters of OKC-Edmond leaving homes cleaner than before?

Accepted Answer

Cleanliness emerges as one of the most consistent themes across customer feedback. Crews use floor protection and plastic sheeting throughout projects, clearing debris at the end of each workday. One homeowner noted the team left their space "cleaner than when they started." Ruby Laxton mentioned her sunroom epoxy floor project required zero cleanup on her end after completion. Daily tidying appears to be standard practice rather than an afterthought.

Question 2

Q: What makes CertaPro Painters of OKC-Edmond's cabinet refinishing different from standard painting?

Accepted Answer

Cabinet work receives detailed attention that sets it apart from wall painting. Gary Jeffery called his results "fantastic" with cabinets that "turned out beautifully." Kevin Lowe praised cabinet refinishing completed alongside other painting work at his property. Genevieve Bills noted the crew handled her cabinets together with drywall repair, managing multiple surfaces without sacrificing quality on either element. The process involves thorough preparation before any paint touches the surface.

Question 3

Q: How does CertaPro Painters of OKC-Edmond handle door refinishing projects?

Accepted Answer

Door work showcases the team's craftsmanship on detailed surfaces. Gary Reinsch described his front doors looking "better than new" after the crew completed sanding, staining, and polyurethane finishing. Christi Martin praised similar door work at her home. Mark B. and Tonya Louks both documented positive garage door painting experiences. The company handles interior doors, front entries, and garage doors with the same attention to preparation and finishing.

Question 4

Q: Does CertaPro Painters of OKC-Edmond take on commercial and HOA projects?

Accepted Answer

Property management and commercial work form a significant part of their portfolio. Linda Perkins hired the team for Copperchase Homeowners Association projects and returned for additional work afterward. Sam Vinall documented a positive commercial painting experience, as did Brittni Strickland with her business project. The company applies the same communication practices and daily cleanup standards to commercial jobs that residential customers experience.

Question 5

Q: What happens when customers find issues after CertaPro Painters of OKC-Edmond completes a project?

Accepted Answer

Touch-up requests and minor concerns receive prompt attention without additional charges. When David Fauser raised questions about paint quantity used, owner Robert Norris responded with a detailed explanation and offered direct conversation to resolve concerns. The disputed review from "Seuss" received a professional response noting "we have no record of ever providing a proposal" for that customer. Accountability and willingness to address feedback characterize their approach to concerns.

Question 6

Q: How quickly do CertaPro Painters of OKC-Edmond crews complete exterior painting projects?

Accepted Answer

Exterior work moves efficiently once crews arrive on site. Jennifer Hayes praised the team for handling "construction repairs" and exterior finishing after her renovation project. Elizabeth Collingsworth mentioned gutter and downspout painting completed alongside pressure washing in a single visit. David Brambrink highlighted deck staining work that met his timeline expectations. Customers note that preparation receives as much attention as the painting itself.

Question 7

Q: Does owner Robert Norris at CertaPro Painters of OKC-Edmond stay involved in customer communication?

Accepted Answer

Robert Norris maintains direct involvement throughout projects and afterward. He personally responds to nearly every customer review, referencing specific project details and customer names rather than using generic templates. When Karen Duncan's tornado-damaged home needed work, Robert acknowledged "the difficult situation" in his response. This personalized attention extends from initial contact through project completion and follow-up.

Question 8

Q: What surfaces and materials can CertaPro Painters of OKC-Edmond work with beyond standard walls?

Accepted Answer

The team handles diverse surfaces that go well beyond interior walls. Tyler Wood confirmed ceiling painting work completed by crew member Eric. Ruby Laxton documented sunroom floor coating with epoxy. Multiple customers mention deck staining, fence painting, and trim work. Kelly Castleman and Genevieve Bills both referenced drywall repair completed before painting. The crew adapts their preparation and application methods based on each surface type.

Question 9

How CertaPro Painters of OKC-Edmond, OK Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Whaley's Painting and More performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Whaley's Painting and More’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of OKC-Edmond, OK

Chooz Score Insights

About CertaPro Painters of OKC-Edmond

Q&A Based On What Customers Are Saying About CertaPro Painters of OKC-Edmond