Five Star Painting of West Chester is a locally owned and woman-operated painting contractor serving homeowners and businesses across Chester County and the surrounding communities. The company handles a full range of residential and commercial painting projects, from single-room refreshes and whole-house transformations to exterior siding, stucco, deck staining, and fence refinishing. A dedicated Project Manager oversees every job, coordinating timelines, crew assignments, and daily communication so clients never have to guess where things stand.
Cabinet painting and refinishing have become a standout service, with customers consistently praising results that look factory-fresh. The team also provides drywall repair, wallpaper removal and installation, popcorn ceiling removal, carpentry services, and pressure washing. Each estimate is free and on-site, and flexible financing is available for qualified homeowners. Five Star Painting backs every project with a two-year warranty and the Neighborly Done Right Promise, reinforcing a commitment to quality that has earned nearly perfect ratings across review platforms.
Updated: 05-29-2026
An investigation into the review record reveals a consistent operational signature. Brian Murphy described a response chain that moved from initial contact through estimator Keith, scheduling coordinator Karen, and project manager Megan, all before painters arrived. Maureen Keaton received her estimate within an hour and a confirmed start date the next day. Pete Tashjian highlighted very good communication from start to finish with completion in two days. The communication infrastructure appears built around named team members with defined roles rather than a generic call center.
-Review Snippet Sources: Google
Named crew references appear throughout the review record with striking consistency. Megan Burgos surfaces repeatedly as the project manager across multiple reviews spanning over a year, from Jill Wheeler through Brian Murphy and Gerry Boyle. Francisco and Marcos appear as lead painters, Veronica and Jackie as crew members. Kathy Stracke is named in estimating and color consultation roles by Drew Hopkins and Alicia Ennis. This pattern of recurring names points to a stable, retained workforce rather than rotating subcontractors.
-Review Snippet Sources: Google
The review record shows a company that routinely takes on compound projects. Scott Schmoyer described wallpaper removal in three bathrooms combined with painting. Andrew Phillips noted extensive patching and drywall repair before painting. Robert Brennan had stucco painting combined with damaged wood replacement around the garage door. Tony Klemanski had a basement transformation. These multi-service projects suggest the team carries trade skills beyond paint application alone.
-Review Snippet Sources: Google
Patti Knowles left a 3-star review describing walls that did not receive two coats and a project manager who marked missed spots but never returned to fix them. The owner responded with a detailed acknowledgment of the service failure, an apology for the missed follow-through, and an offer to personally visit and schedule corrections. The response did not deflect or minimize the complaint. Whether the repair was ultimately completed is not visible in the review record, but the written response demonstrated direct accountability.
-Review Snippet Sources: Google
Several reviewers addressed price directly without being prompted. Lorin Wagner received bids from four painters and found Five Star the most reasonable, noting the work made the house look brand new. Colin Campbell described great service at a fair price. Brad Hellerman highlighted great value for the price. Lisa Rowe praised a great job for a reasonable price on her exterior. No reviewer described the company as expensive, and multiple framed it as competitive on both residential and commercial work.
-Review Snippet Sources: Google
Andrea Hartman stated this was the third time she used Five Star Painting for both large and small jobs and gave a high recommendation. Nathan Chapman returned for a second project in Landenberg and gave a perfect score, praising Megan by name. Karen kern wrote that dealing with Five Star Painting is always a great experience. Ruggerio's Service, a fencing contractor, reported referring all fence staining clients to Five Star and being consistently satisfied with the results. These unprompted return engagements point to operational consistency across projects.
-Review Snippet Sources: Google
The company operates under Stracke Enterprises, Inc., which holds Pennsylvania Home Improvement Contractor Registration PA122603 with an expiration date of May 7, 2028. The business entity Five Star Painting of West Chester is registered as a Fictitious Name filing (entity number 6675266) with the Pennsylvania Department of State, initially filed on February 27, 2018. The principal address is listed at 5 Beacon Lane, Newark, DE 19711.
-Verification Sources: PA Attorney General HIC Search, PA Department of State Business Entity Search
Updated: 05-29-2026