Question 1

Masters of Wallpaper Artistry

Accepted Answer

Customers consistently praise Benner & Sons for their exceptional wallpaper installation skills. Matthew from a local church raved about their work, noting  "The lead installer on our project was the best contractor I have worked with ever!"  and commending how their talented team made the classrooms shine. Similarly, Bridget was in awe watching their craftsman at work, describing Bo as  "a true artist"  who did a spectacular job, making her dream about adding wallpaper to other areas of her home. The company's expertise with challenging wallpaper projects shines through, with Deborah appreciating how their wallpaperer handled  "a small bathroom that had lots of complicated woodwork, making the task unusually challenging"  with perfectionist attention to detail.

Question 2

Beyond Paint: Full-Service Problem Solving

Accepted Answer

What sets Benner & Sons apart is their commitment to going above and beyond basic painting services. Shaivlini shared an remarkable experience where Jeff personally noticed an improperly installed shelf during a wallpaper project and helped deal with the cabinet company for a replacement because  "Benner & Co. wouldn't want to 'put their name' on a project that wasn't perfect."  This dedication to excellence extends to emergency situations as well, with KMH White explaining how  "When our home was partially destroyed due to a freak incident, Bill Benner and his crew got us back into the house in record time"  through extensive demolition and rebuilding that left their home in better shape than ever.

Question 3

Turning Concerns Into Confidence

Accepted Answer

While the vast majority of reviews are glowing, Benner & Sons demonstrates professionalism in addressing the rare negative feedback. When Elaine posted about dissatisfaction with a project from 2021, the company responded thoughtfully and professionally, acknowledging her concerns and inviting direct communication to discuss the matter further. This approach to customer service exemplifies their commitment to maintaining their century-long reputation for excellence and their genuine care for client satisfaction, regardless of when the work was performed.

Question 4

How Benner & Sons Inc Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Whaley's Painting and More performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Whaley's Painting and More’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 5

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 6

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.