Question 1

Q: Why do so many customers mention crew leader Chase at Randy The Painter?

Accepted Answer

Chase Harvey, Randy's son and primary crew leader, appears frequently in reviews for his communication and attention to detail. Customers note he responds quickly to messages, sends daily progress photo updates, and handles discovered issues without scheduling delays. Ginger Ross specifically praised Chase's articulation on project details and day-to-day communication. His hands-on involvement ensures quality control across projects.

Question 2

Q: Does Randy The Painter actually show up on time like reviews claim?

Accepted Answer

Multiple customers verify punctuality across different project types. Taylor Lyn noted the crew was "prompt" and completed work in one day. BudandCynde stated crews "were there when they said they would be" and cleaned up daily. Barbara Bullock mentioned workers "showed up on time, and worked non-stop." The pattern spans both residential and commercial projects, from single rooms to complete home exteriors.

Question 3

Q: How does Randy The Painter handle scheduling for urgent projects?

Accepted Answer

The business demonstrates flexibility for time-sensitive situations. BudandCynde needed their new home painted before furniture arrived, and Randy "worked with us on a tight schedule" to complete it ahead of schedule. Lisa Taylor's family just moved to the area needing help, and the crew "fit us in to their busy schedule the same weekend." Randy personally responds to estimate requests, often providing quotes within 24 to 48 hours.

Question 4

Q: What happened when the attic vent paint didn't adhere properly for Dena Poston at Randy The Painter?

Accepted Answer

After washing a two-story house, Chase painted an attic vent at Dena's request. When the paint didn't adhere due to unexpected vent material, Dena sent a photo. Chase "responded in under an hour and was able to come back out the same day with a different paint" to resolve it properly. This demonstrates accountability and willingness to make things right without customer pressure.

Question 5

Q: Does Randy The Painter provide detailed estimates and fair pricing?

Accepted Answer

Customers consistently mention reasonable and competitive pricing. Barry Shumpert noted Randy "worked with us to select colors and went above and beyond to be sure we were satisfied." Andrew Turner received an estimate within 48 hours for an 1,100-square-foot house painting. Hannah Frankel stated they were "fairly priced when compared to other quotes we got." Randy provides free estimates and itemized quotes showing preparation work, materials, and labor.

Question 6

Q: How does Randy The Painter handle power washing and deck staining projects?

Accepted Answer

Power washing and deck work represent significant portions of their business. Jim Bradshaw praised how crews pressure washed his house "making everything including my discolored white gutters look like brand new, then they washed and stained my front porch and pool deck making them look like new." Kimberly Meredith gave five stars for "cleaning and painting our dock" with quality, pricing, and timely communication. Multiple reviews mention thorough cleaning before painting.

Question 7

Q: How did Randy The Painter handle the property boundary incident mentioned in reviews?

Accepted Answer

One negative review from Amberlynn Crowe in 2024 accused the crew of cutting plants and using her trash can while working on a neighboring property. The business has not publicly responded to this complaint on Google. This represents the only significant negative feedback among over 100 reviews. The incident appears isolated, with no similar complaints from other customers about property respect.

Question 8

Q: Are their crews reliable about cleaning up after projects?

Accepted Answer

Cleanup receives consistent praise across reviews. Ken Roth stated "there was no mess left from the power washing or painting." BudandCynde mentioned crews "cleaned up every evening before they left." Barbara Bullock noted workers left her "with the remaining paint for future touch ups." Nita Privette called the crew "meticulous" in their work. The pattern shows systematic daily cleanup and final site preparation before project completion.

Question 9

How Randy the Painter & Crew Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Randy the Painter & Crew performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Randy the Painter & Crew’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.