Diamondback Painting
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Diamondback Painting
About Diamondback Painting
When construction company owner Chris Sibley needed a painter for a 6,000 square-foot property, he had been through "countless painters, painting crews and companies" with the same frustrations. James from Diamondback Painting came out the same day, delivered the estimate by the next morning, and communicated daily throughout the project. For a contractor accustomed to vetting other contractors, that level of responsiveness stood out.
Owner Scott Unger founded the company as Unger Painting Co. in 2007, painting close to 800 Abilene-area homes before rebranding to Diamondback Painting in 2016. The company employs approximately 25 people and maintains a firm policy of using W2 employees rather than subcontractors. Crew leaders Tim Marsh, Miguel, Todd Bruce, and Davin each manage their own teams across residential and commercial projects.
The fully insured company offers interior painting, exterior painting, cabinet refinishing, deck staining, and concrete coatings. They serve Abilene and surrounding communities including Buffalo Gap, Tuscola, Merkel, Clyde, and Anson.
Updated: 01-27-2026
Q&A Based On What Customers Are Saying About Diamondback Painting
Q: Why do so many reviews mention Diamondback Painting crew leader Tim Marsh by name?
Tim Marsh appears in more reviews than any other crew member. John Philpott describes how Tim's crew handled his 1950s home with water damage, old windows, and a screened patio, noting they "would not leave until we said we were happy." Lindsey Munday called Tim "EXCELLENT" and appreciated that he "communicated throughout each day." Customers consistently connect Tim's name with thorough communication and attention to older homes with complex needs.
-Review Snippet Sources: Google Reviews
Q: Does Diamondback Painting actually have repeat customers who come back for multiple projects?
Several reviewers confirm they have returned to Diamondback. David Sarabia notes "Five years ago, Diamondback did amazing work on the interior of our house" before hiring them again for exterior work. Jill Sharp mentions "They have done two different jobs for me and the results have been excellent!" Annette Graves states this was her "second time to use them" after ceiling work led to exterior trim painting.
-Review Snippet Sources: Google Reviews
Q: How does Diamondback Painting handle the estimate and scheduling process?
Nicole's review reveals Diamondback's responsiveness compared to competitors. Office staff member Illiana "is the ONLY one who answered when I called" while other companies required voicemails. James arrived the next day, on time, and provided the quote before leaving. Nicole notes "DB quote was the easiest to read, understand and easiest accept" after spending two weeks getting estimates from multiple companies.
-Review Snippet Sources: Google Reviews
Q: What happened with Diamondback Painting's cabinet refinishing work based on customer feedback?
Cabinet work receives mixed reviews. Jessica Wescott had "the best experience" with cabinet painting. However, Susan Hallmark reported paint chipping within months, questioning whether proper coats and sanding occurred between applications. Her ceiling beam staining looked "fabulous" but the cabinet work disappointed. This suggests outcomes may vary depending on the specific crew and project complexity.
-Review Snippet Sources: Google Reviews
Q: Does Diamondback Painting use in-house employees or subcontractors?
The company website explicitly states customers deal with "Diamondback-trained employees, never subcontractors." Reviews support this with consistent crew names appearing repeatedly. Customers mention the same leaders (Tim, Miguel, Todd, Davin) across different projects over multiple years. David Sarabia noted "the same level of professionalism" years apart, calling it "a testament to how well Diamondback is managed."
-Review Snippet Sources: Google Reviews
Q: How do Diamondback Painting crews handle wood rot and exterior prep work?
Multiple reviews highlight prep work quality. Gary Whitaker notes Todd's crew "went above and beyond by replacing some rotting boards" and did "little things outside our estimate." John Philpott describes how the crew "dealt with various water damaged areas" and "replaced some rotted siding." Debbie Parish appreciated that her older home "needed sanding & repair of rot in some areas" and the crew handled it properly.
-Review Snippet Sources: Google Reviews
Q: What do Yelp reviewers say about Diamondback Painting's attention to detail?
Yelp reviews echo Google feedback on detail work. Becca H. notes "the prep work they did was the best we've had" for her exterior project, and Miguel was "very patient and willing to try something new" with a special front door paint. Dave F. called Todd "a first class professional who knows what he is doing." Ken K. praised the crew for being "very considerate and quiet while working."
-Review Snippet Sources: Yelp
Q: How does Diamondback Painting communicate during active projects?
Daily communication emerges as a consistent pattern. Chris Sibley states "All the way through the project, they communicated on a daily basis, very transparent." John Philpott confirms "Communication was outstanding, we were kept up to date on progress and what was planned for the next day." Christine Boling lists multiple office staff and painters who were all "very professional, informative, friendly, and helpful."
-Review Snippet Sources: Google Reviews
Updated: 01-27-2026