Diamondback Painting
About Diamondback Painting
Scott Unger has built a business with over 200 five-star Google reviews and a 4.9-star rating through consistent practices and quality craftsmanship. Scott personally training every painter as a W-2 employee rather than using subcontractors, crew leaders like Hunter and Preston texting progress photos throughout multi-day projects, painters like Anastasia and Brooks completing detailed walkthroughs before leaving each job site. Reviews mention crews protecting floors and furniture with precision, taping edges with care that produces "crisp, clean lines," and final cleanups that leave homes spotless.
When the Abilene Chamber of Commerce needed their offices painted on a tight timeline before a major event, Diamondback Painting coordinated weekend work and had crews arrive early each morning to maximize productive hours. The team completed the project ahead of schedule, with chamber staff noting the professionalism that matched the company's reputation. This responsiveness extends to residential customers, with multiple reviewers mentioning same-week estimate appointments and projects starting exactly when promised.
Projects range from single-room refreshes to complete commercial transformations like church sanctuaries and medical facilities. Customers consistently mention crew members by name, praising Raul's cabinet refinishing expertise, Payton's attention to trim details, and Abel's efficiency on exterior projects. The team handles everything from concrete staining and deck refinishing to popcorn ceiling removal and drywall repair. Founded in 2007 as Unger Painting Co. and rebranded in 2016, Diamondback Painting operates from Abilene with an A+ BBB rating, a two-year craftsmanship warranty, and a team averaging eight years of painting experience serving the Big Country region.
Updated: 11-25-2025
Q&A Based On What Customers Are Saying About Diamondback Painting
Q: Does Diamondback Painting use employees or subcontractors?
Diamondback Painting exclusively uses W-2 employees, never subcontractors. This is a core company value emphasized throughout their operations. Owner Scott Unger states he is "determined to hire painters as employees instead of subcontracted labor" to ensure consistent quality and accountability. Multiple customers note they appreciate "dealing with Diamondback-trained employees" who demonstrate consistent professionalism across projects. This employment structure means the same trained team handles every job.
-Review Snippet Sources: Company Website, Google Reviews
Q: Why do so many reviews mention Diamondback Painting crew members by name?
Customers frequently call out specific painters because the work stands out. Anastasia and Brooks earned praise for being "efficient, pleasant, and clean" on interior projects. Hunter and Preston received recognition for their cabinet work, with one customer noting they "went above and beyond." Raul's cabinet refinishing skills appear in multiple reviews. This pattern of naming individuals reflects a team culture where painters take personal ownership of their work quality.
-Review Snippet Sources: Google Reviews
Q: How does Diamondback Painting handle cabinet refinishing projects?
Cabinet refinishing is one of Diamondback Painting's signature services. Customers describe transformations that look "absolutely amazing" with finishes that make old cabinets appear new. The process involves removing hardware, thorough surface preparation, multiple coats of specialized cabinet paint, and careful reinstallation. One reviewer mentioned their kitchen cabinets "turned out better than expected" after the refinishing. The company uses professional-grade products and provides care instructions for maintaining the finish.
-Review Snippet Sources: Google Reviews, Yelp Reviews
Q: What do customers say about Diamondback Painting's cleanliness and professionalism?
Cleanliness standards are among the most frequently praised aspects. Customers describe crews who "left our home spotless" after completing work. Protection of floors, furniture, and non-painted surfaces is standard practice. One reviewer noted painters were "very clean and professional" throughout a multi-room interior project. Another mentioned the crew "cleaned up after themselves every day" during a week-long exterior job. This attention to cleanliness reflects the company's training standards.
-Review Snippet Sources: Google Reviews
Q: How quickly can customers get an estimate from Diamondback Painting?
Diamondback Painting's responsiveness appears consistently in reviews. Customers mention receiving estimates within days of initial contact, with some noting same-week appointments. One reviewer stated they "got a quote quickly and the work was scheduled promptly." The company's office staff, including Head of Marketing Melanie Unger, coordinates scheduling efficiently. For commercial projects, dedicated project managers handle coordination. The quick turnaround reflects the company's customer-focused operations.
-Review Snippet Sources: Google Reviews, Company Website
Q: Does Diamondback Painting handle commercial and large-scale projects?
Diamondback Painting regularly completes commercial projects across the Big Country region. Their portfolio includes church sanctuaries, with one pastor noting the company did "an amazing job on our new church sanctuary" and recommending them highly. The commercial division features OSHA-certified employees for specialized equipment and dedicated project managers. Projects range from office buildings to retail spaces. The company's experience with large-scale work ensures commercial clients receive the same quality standards as residential customers.
-Review Snippet Sources: Google Reviews, Company Website
Q: How did Diamondback Painting respond to the cabinet painting concerns in one review?
The Susan Hallmark review raised concerns about cabinet painting technique and communication. The owner's public response acknowledged the feedback and offered to discuss the situation further. While the review noted disappointment with manager follow-up, the company's overall pattern shows accountability. Other cabinet projects consistently receive praise, with customers describing results as "beautiful" and "professional." The company's two-year craftsmanship warranty provides recourse for any quality concerns that arise after project completion.
-Review Snippet Sources: Google Reviews
Q: What areas does Diamondback Painting serve beyond Abilene?
Diamondback Painting serves the entire Big Country region of West Texas. Their service area extends approximately 50 miles from Abilene, covering Taylor, Jones, Callahan, and Nolan counties. Cities served include Tuscola, Hawley, Anson, Clyde, and surrounding communities. One customer from outside Abilene noted the team "made the drive worthwhile" with their quality work. The company regularly handles projects throughout this four-county region, maintaining consistent service standards regardless of location.
-Review Snippet Sources: Google Reviews, Company Website
Updated: 11-25-2025
