Chooz Score Insights
Customers Keep Coming Back
If you're looking for a contractor you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for multiple projects and recommending to family:
- Lance Tilley describes himself as a "5-year customer" who has trusted the company with chimney repair, pergola replacement, painting, cabinets, and fence work
- Jeremy Gaston calls them his "go-to team for all projects" covering painting, sheetrock, electrical, and debris removal
- Multiple customers mention planning future projects before their current one even finishes
"I have been using the Twin Painters for about Five Years now. Their work is always on point and they always make sure I'm happy. I am someone that is very picky and they exceed my expectations." - Lance T., Google Review
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Additional Questions Answered
What do customers notice about how Adonis and Hector run a painting project from estimate through final walkthrough?
Reviewers describe an organized process that begins with a responsive estimate and ends with a spotless job site. Ashton McCawley shared that Adonis was fantastic with communication and guided me through the entire process, patiently answering all of my questions. Ryan Weatherby added that the crew made sure all surfaces were cleaned, caulked, and sealed before painting began, and they had no problem accommodating mid-project changes. Cheri Dundee noted that Adonis stopped by within 30 minutes for an estimate and started work the next day.
How does the team approach kitchen cabinet refinishing on older or damaged cabinetry?
Multiple customers hired the company for cabinets that other contractors hesitated to touch. K Harrington described 57-year-old kitchen cabinets with significant front damage that the team repaired, sanded, and repainted until they looked almost new, using Sherwin-Williams Gallery paint. Ashton McCawley had original 1970s kitchen cabinets refinished and said I only wish we had found them sooner because I would have had my kitchen done years ago. Luis Rodriguez praised how the crew straightened prefab hinged cabinets and aligned everything so the finished result looked clean, even, and professional.
What kind of exterior prep work does the crew perform before applying paint?
Reviewers consistently highlight thorough preparation as a distinguishing trait. Ryan Weatherby wrote that the team made sure all exterior surfaces were clean, caulked and sealed as well as any damaged wood replaced before painting even began. Elizabeth Dodds found that the crew went above and beyond, reinforcing leaded glass windows and installing two new doors during the exterior project. Carlos Herrera confirmed the crew used Sherwin-Williams paint and that the results exceeded my expectations, showcasing a fantastic level of craftsmanship.
How do repeat clients describe their long-term experience with the company?
Several reviewers have hired the team for multiple projects over the years. Lance Tilley described a five-year relationship covering chimney repair, a large pergola rebuild, fence and gate replacement, interior woodwork, and painting inside and out. He noted they exceed my expectations and that he trusts them to work when he is not home. Ekong Uffort has used the team on several jobs and calls them his first call for any home improvement. Dalton and Caroline Pollet first hired the team in 2022 for wall repairs and a bathroom cabinet, then called them back for a more extensive renovation.
What services does the company handle beyond painting?
The team takes on a wide range of home improvement work. Jeremy Gaston described projects spanning painting, sheetrock repair, carpet work, electrical routing, debris removal, a ground-up pergola build, complete fence restoration, and a custom BBQ grill platform. Kathy Young listed paneling removal, textured wall installation, window sill replacement, door hinge replacement, and blind hanging alongside interior painting. M R reported that the team fixed both sinks, a toilet, and a complicated drain line. Miguel Rodriguez mentioned plumbing and electrical repairs handled in a single visit.
How has the owner responded when a customer raised a concern about unfinished work?
One reviewer (MM) left a 3-star review describing a door that was painted incorrectly, causing it to stick and requiring the customer to force it open. The reviewer reported difficulty getting the painter to return. Owner Adonis responded by name, apologized for the inconvenience, and asked the customer to verify their contact information so he could schedule a repair. He provided his direct phone number for follow-up. A separate 1-star review from a reviewer with no apparent business relationship prompted Adonis to politely note the lack of prior interaction and request reconsideration.
What is the licensing and entity status of the company in Texas?
Texas does not require a state-level painting contractor license. The company states on its website and contact page that it is licensed and insured. The business has operated from Alvin, TX since 2012 and serves residential and commercial customers within a 50-mile radius of its home base.
-Verification Sources: Texas TDLR, Company Website