Paper Moon Painting
About Paper Moon Painting
Peter and Lisa Moon have built a business with over 250 five-star Google reviews and a 4.9-star rating through consistent practices and exceptional craftsmanship since 1989. Brad managing both Austin and San Antonio painting crews with weekly safety and production meetings, Lisa personally answering color consulting questions and helping clients navigate design decisions, painters like Felix, Ruben, and Noel arriving on time and leaving spaces spotless each day. Reviews consistently mention crews who protect furniture meticulously, communicate progress clearly, and deliver transformations that exceed expectations.
What sets Paper Moon apart is their commitment to quality over shortcuts. All painters are full-time employees (not subcontractors) who undergo background checks and ongoing technical training. The company offers a seven-year warranty on all painting labor and a lifetime warranty on wallpaper installation for as long as clients own their homes. They even provide free annual touch-up service for walls they have painted, addressing the inevitable dings and scratches of daily life.
Projects range from single-room refreshes to complete whole-house transformations, with particular expertise in cabinet refinishing using sprayed lacquer for furniture-quality finishes. Over half of their projects come from interior designers, the industry's toughest critics. Customers mention Simon and CJ's careful kitchen prep work, Juan's seamless wallpaper installations, and the remarkable before-and-after results that make outdated spaces feel new again. The husband-and-wife team operates from offices in both San Antonio and Austin, serving Central Texas homeowners who want high-end results with white-glove service.
Updated: 11-26-2025
Q&A Based On What Customers Are Saying About Paper Moon Painting
Q: Do Paper Moon Painting crews actually show up on time and keep the workspace clean?
Multiple customers emphasize punctuality and cleanliness as standout qualities. One reviewer noted Felix and Ruben were "professional and so efficient" while another described Noel and crew as "professional and efficient" with the house looking "great inside and out." Customers consistently mention crews arriving on schedule each day and leaving spaces spotless before departing, with one noting painters "left the space spotless before they left for the day."
-Review Snippet Sources: Google Reviews, Angi
Q: What makes Paper Moon Painting's cabinet refinishing different from other painters?
Paper Moon uses sprayed lacquer rather than brush-on paint, creating smooth, furniture-quality finishes without brush strokes. Customers describe results as transformative, with one stating their "once Brady Bunch kitchen now feels so much more elevated and updated." Another mentioned the team "took the time to sand, prime and spray the cabinets with lacquer to create a beautiful smooth and durable surface." Simon and CJ receive particular praise for their cabinet prep work.
-Review Snippet Sources: Google Reviews, Angi
Q: Does Paper Moon Painting help with color selection and design decisions?
Color consulting is a core service, with Lisa Moon and trained consultants helping clients navigate decisions. One customer shared it was "so helpful to have you and your designers come and help me select just the right color." Another noted "Lisa met with us and even helped us decide on some other exterior paint colors." Reviews indicate the team approaches color selection as a collaborative process rather than just taking orders.
-Review Snippet Sources: Google Reviews, Yelp
Q: How does Paper Moon Painting handle communication throughout projects?
Customers praise the consistent communication from estimate through completion. One reviewer mentioned estimator Dustin, Lisa, Lucio, and Jon were all "great" throughout the process, while office staff were "pleasant and courteous over phone." Jenny receives specific praise for building trust, with one customer stating "Jenny was able to work with me and develop the trust I needed to move forward with the project." Daily updates and clear expectations are mentioned repeatedly.
-Review Snippet Sources: Google Reviews, Angi
Q: Are Paper Moon Painting's painters trustworthy to have in your home?
The company addresses this directly by employing only full-time painters (not subcontractors) who undergo background checks. Reviews confirm this trust, with one customer calling them an "incredibly professional family-owned business" and another praising painters Raymond and Joe as "professional, on time and very polite." Multiple reviewers mention feeling comfortable with crews in their homes around possessions, children, and pets.
-Review Snippet Sources: Google Reviews, Yelp
Q: What warranty does Paper Moon Painting offer on their work?
Paper Moon provides a seven-year warranty on all painting labor and a lifetime warranty on wallpaper installation for as long as clients own their homes. They also offer free annual touch-up service for painted walls. One customer noted that when cabinets needed attention, the team came back and "touched up for us" after countertop installation at no additional charge. The warranty demonstrates confidence in their workmanship.
-Review Snippet Sources: Website, Angi
Q: Does Paper Moon Painting work with interior designers?
Over half of Paper Moon's projects come from interior designers, which the company considers "the industry's toughest critics." Interior designer Jinny Wenke of Ivy Oaks Designs is featured discussing color selections for projects. Customers note the team shares "the same passion for beauty and good design as the designers we work with." This designer partnership influences their attention to detail and finish quality on all projects.
-Review Snippet Sources: Website, Google Reviews
Q: How did Paper Moon Painting handle the negative review about management communication?
One Angi review mentioned management being "aloof" while praising the painting crew as "fantastic" and "very professional." The company demonstrates accountability in other reviews, with responses offering direct contact for resolution. When issues arise, customers report they are addressed promptly. One noted touch-up concerns were handled and "it looks excellent!" The pattern shows responsiveness to feedback and commitment to making things right.
-Review Snippet Sources: Angi, Google Reviews
Updated: 11-26-2025