Chooz Score Insights
Craftsmanship You Can See
If you've ever had cabinet painting go wrong, you're not alone. Several customers found Paper Moon after frustrating experiences elsewhere. The company uses sprayed lacquer finishes rather than brush-and-roll methods, producing factory-quality results that customers describe as flawless:
- Reviewers mention cabinets that look like they came right from the factory
- Project manager Brad oversees cabinet work while painters like Jake, Joe, Michael, and Fernando handle execution
"We have had kitchen cabinets painted 3 times in our house and this is the first time they were perfect. Everything Paper Moon promised they delivered." - Rick P., Google Review
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Additional Questions Answered
What do homeowners say about Paper Moon Painting's cabinet refinishing results?
Customers consistently describe cabinets that look factory-new rather than repainted. Rick Parma noted "we have had kitchen cabinets painted 3 times in our house and this is the first time they were perfect." SUZANN MADELEY credited the color consultant with finding a shade that transformed her kitchen, while Larry Perry called the cabinet painting process "something to behold." Paper Moon uses sprayed lacquer for a smooth, durable finish.
How does Paper Moon Painting handle limewash and specialty finish projects?
Limewash and plaster finishes have become a signature offering. Suprina Dorai described a bedroom and living area limewash project where Lisa Moon guided color selection remotely while painters Julio, Carter, and Jose executed the finish. Katie Oliver praised the team's "great expertise" with limewash compared to other specialists she consulted. MarcandBarbie Bustamante highlighted the Romabio limewash exterior crew's "very detailed work."
What kind of communication can homeowners expect during a Paper Moon project?
Multiple reviewers describe a responsive, organized process from initial estimate through project completion. Alice Chase called the back-office communication "responsive and stress free from start to finish." Rose Parham said Amanda in the office was "wonderful to work with" and Christian's wallpaper installation was "flawless." The company operates Monday through Friday, 7:30 AM to 4:30 PM.
How does Paper Moon Painting perform on exterior house painting projects?
Exterior work receives strong marks for thoroughness. Lisa Moffett had her house and garage painted including walls, trim, and stain, noting Raymond and his brother "did a great job." Jill Klucher described the full process from power washing to final touch-up, naming Rich, John, and Jonathan as her crew. Kelly Joseph, a two-time exterior customer, emphasized the team's skill with stucco and specialty paints.
What do interior designers and industry professionals say about Paper Moon Painting?
Interior designers represent a meaningful referral channel. Sarah Pearson praised a lacquer library project as "beautiful" and noted the crew was "quick, clean and responsive." Sara Barney of Bandd Design described years of collaboration, calling them "just the best in the biz." Refinery ATX Support, a local business, praised Brad's consultation process and the cabinet painting experience.
How has Paper Moon Painting responded to negative customer experiences?
Two one-star reviews are visible in the profile. Rose Chin described an incomplete wallpaper installation, and the owner replied with a detailed apology offering to "do whatever we need to make it right." Pauline OHREL reported a missed appointment; the owner acknowledged the confusion and apologized. Both responses show accountability, though no visible follow-up resolution is posted.
What crew members do customers mention most, and what do they say about them?
Named crew recognition runs deep across reviews. Rich handles exterior painting and was praised by Jeff Beaulieu for redoing a railing until it was perfect. Ryan and Marcos together completed interior and cabinet projects for DeJuana Rudnai and Larry Perry. Jake and Miguel impressed Louis Brown with their "unbelievable professionalism." The breadth of named painters signals stable, experienced crews.
Is Paper Moon Painting a licensed and registered business entity in Texas?
Paper Moon Painting, LLC is registered with the Texas Secretary of State under file number 0801051999, with an effective registration date of 11/14/2008 and active status. The registered agent is Lisa M Moon. Texas does not require a state-level painting contractor license. The company holds BBB accreditation with an A+ rating.
-Verification Sources: Texas Comptroller, Texas Secretary of State, BBB