Question 1

Q: Does Texas Star Painting use in-house employees or rotate through subcontractors?

Accepted Answer

Reviews indicate consistent in-house crews rather than rotating subcontractors. The same names appear repeatedly across reviews spanning years, including Jorge, Cesar, Tony, Miguel, and Gus. One long-term customer mentioned using "the same crew since 2016" across multiple projects. Crew leaders have been with the company for over three years each, demonstrating stability that translates to consistent quality and familiarity with returning customers throughout the North Dallas region.

Question 2

Q: How does communication work throughout a Texas Star Painting project?

Accepted Answer

Casey manages client communication from estimate through completion. Customers receive updates on scheduling, crew arrivals, and project progress. One reviewer praised "great communication" throughout their project while another noted Casey provided "excellent" responsiveness. Carter remains accessible for questions, and several reviews mention receiving his direct cell phone number for concerns during or after the work.

Question 3

Q: What do customers say about Texas Star Painting's punctuality and project timelines?

Accepted Answer

Punctuality stands out across reviews. Customers describe crews arriving "right on time" and completing projects within quoted timeframes. One homeowner noted the team "showed up when they said they would" and finished a full exterior repaint in the days promised. Blake coordinates scheduling while Casey confirms appointments, creating accountability at multiple levels throughout the project timeline.

Question 4

Q: How does Texas Star Painting compare on pricing against other contractors?

Accepted Answer

Multiple reviewers mention getting several estimates before choosing Texas Star Painting. Customers describe pricing as "very competitive" and "fair for the quality." One homeowner who compared three bids said Texas Star Painting offered "the best value" while another noted they were pleasantly surprised the final cost matched the original estimate with no surprise charges added during the project.

Question 5

Q: How do Texas Star Painting crews handle furniture protection and cleanup?

Accepted Answer

Protection and cleanup receive consistent praise in reviews. Crews cover floors, furniture, and fixtures before starting any work. One customer described their home as "cleaner than before they started" while another mentioned painters "covered everything meticulously." The team removes all materials and debris daily rather than leaving job sites cluttered overnight, maintaining livable conditions throughout the project.

Question 6

Q: How does Texas Star Painting handle exterior projects that need wood rot repairs?

Accepted Answer

Wood repair is integrated into the painting process rather than treated as a separate project requiring another contractor. Crews identify rotted trim, fascia, and siding during preparation and provide repair quotes upfront. One customer described how Oscar and Cesar "filled in all the cracks and fixed any wood that had existing gashes" before painting. Carpentry work is completed by the same crews who handle the painting.

Question 7

Q: What happens if Texas Star Painting misses something or a customer finds an issue after the job?

Accepted Answer

Owner Carter Hines conducts final walkthroughs and addresses concerns on the spot before collecting payment. When customers identify touch-ups needed after completion, reviews indicate quick response. One homeowner noted Carter "came back to fix" minor items without hesitation. The 2-year warranty covers workmanship issues, and multiple reviews mention callbacks being handled promptly and professionally.

Question 8

Q: Is Texas Star Painting, LLC a registered business entity in Texas?

Accepted Answer

Texas Star Painting, LLC is registered with the Texas Secretary of State and the Texas Comptroller. The Texas SOS File Number is 0801614293 and the Texas Taxpayer Number is 32048303526. Carter Hines serves as registered agent. The entity status shows as Active with the right to transact business in Texas. Texas does not require a state contractor license for painting contractors.

Question 9

How Texas Star Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Texas Star Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Texas Star Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Texas Star Painting

Chooz Score Insights

About Texas Star Painting

Q&A Based On What Customers Are Saying About Texas Star Painting