Chooz Score Insights
Hands-On Leadership
Owner Mark Menefee maintains direct involvement from estimate to final walkthrough, a rarity in an industry where owners often disappear after the sale. The Chooz Score's owner engagement indicators are strong: Mark is personally mentioned in the majority of reviews and responds to virtually every piece of feedback:
- Mark personally handles estimates and checks in throughout projects
- Customers praise his responsiveness and willingness to offer color consultation
"I also really appreciated the customer service of a small business where the owner was directly involved. I felt that Mark truly strived to provide the best outcome for me as his client." - Grace K., Google Review
Customers Keep Coming Back
If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for multiple projects spanning 10, 15, and even 20+ years:
- Susan Cunningham has used MQ Painting for over 15 years and referred multiple friends
- The Cone family has relied on them since 2012 for ongoing projects
- Brenda Rachuig has hired them three times across multiple properties and remodels
"Mark and his crew have painted and repainted almost every room in our house as well as the outside in the last 15-20 yrs! Wouldn't use anyone else!" - Sidne, Google Review
A Reputation Built Over Time
The last time we conducted our Chooz Score analysis, MQ Painting LLC had over 115 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 88.9%. With 39 years in business, they've established deep roots in the Dallas-Fort Worth metroplex:
- A+ rating with the Better Business Bureau, accredited since 2005
- Listed on Expertise.com as one of the "17 Best McKinney Painters"
"I doubt a single drop of paint even had a chance to land on the drop cloth! The job went quicker than I expected and very reasonably priced." - Susan M., Google Review
Worked with this company?
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Additional Questions Answered
What do homeowners notice about how MQ Painting handles surface preparation before the actual painting begins?
Customers consistently mention that the crew handles prep thoroughly before any paint goes on. One homeowner noted the team "prepped well and cleaned up everything afterwards" during a wall texturing project, emphasizing the crew's attention to groundwork. Another described a fence project where the crew "washed the fence one day and painted it the next" with professional speed.
How does Mark Menefee manage scheduling and communication with customers throughout a project?
Reviewers frequently single out Mark by name for his responsiveness and flexibility. One customer described a "terrific experience" with "excellent communication" and noted Mark's goal is keeping clients happy. Another homeowner said Mark "responds quickly and makes us feel like we are important to him" while also making helpful suggestions during the project.
What types of exterior painting work has MQ Painting completed for homeowners in the DFW area?
Reviews detail a range of exterior work. One homeowner described a full exterior repaint covering "siding, trim, gutters, garage door, and front door" and praised the value for the price. Another customer noted the team was "quite considerate of the yard and foliage" during exterior work, finishing ahead of schedule with professional results.
How do long-term customers describe their experience working with MQ Painting over multiple projects?
Repeat customers speak to the company's consistency over time. One reviewer shared that "my family has used MQ Paint since 2012" and remains happy with the work, calling Mark a great person to work with. The pattern of named referrals and repeat business suggests a strong track record of sustained customer satisfaction across multiple years.
What interior services beyond standard wall painting does MQ Painting offer in McKinney and surrounding cities?
Beyond wall painting, MQ Painting handles wallpaper removal, wall texturing, drywall repair, ceiling painting, trim and baseboard painting, door refinishing, and kitchen/bathroom cabinet refinishing. One reviewer specifically hired the crew for "wallpaper taken down and paint on the wall" and praised the results. The company's GBP description also lists drywall repair and cabinet painting for kitchen and bathroom spaces.
How does MQ Painting manage job-site cleanliness and respect for the homeowner's property during interior work?
Multiple reviews highlight the crew's clean practices. One homeowner specifically praised how the team "prepped well and cleaned up everything afterwards" during a texturing project. The website process description confirms that floors are covered, furniture is protected, and work areas are kept organized throughout each project with daily debris removal.
What is MQ Painting LLC's business licensing and registration status in Texas?
MQ Painting, LLC is registered as an active limited liability company with the Texas Secretary of State (SOS File No. 0802294384, effective 9/16/2015). The company holds BBB accreditation with an A+ rating since 2005. Texas does not require a state-level painting contractor license. The registered agent is Mark Menefee at 317 Lake Livingston Trail, McKinney, TX 75071.
-Verification Sources: Texas SOS, BBB