Question 1

Q: How does Painter1 of Dallas help customers who struggle with color selection?

Accepted Answer

Color consultation emerges as one of Painter1 of Dallas's strongest offerings. Kaushik R. notes that "David and Emma worked with us to choose the right colors for our whole home project and made multiple visits home." Kristen Pillans adds they "helped me pick the perfect colors for each room." Owner Emma personally guides customers through options, with Teri W. praising her "great suggestions for what would make the most impact."

Question 2

Q: Why do reviews mention Dave and Emma Cranston personally so often at Painter1 of Dallas?

Accepted Answer

Unlike larger painting companies where owners stay behind the scenes, Dave and Emma Cranston remain directly involved in every project. Alison B. describes them as "a husband and wife team that runs the business and they are totally on top of their work." Victoria Sullivan confirms "Dave and Emma are a true pleasure to work with" and notes their "communication, scheduling and execution far exceeded my expectations."

Question 3

Q: Can Painter1 of Dallas accommodate tight project deadlines?

Accepted Answer

When Daniel Crabtree needed a three-story townhome repainted within 24 hours, most companies declined. Painter1 of Dallas "provided a competitive estimate and promised completion by end of the next day" and delivered, with Daniel noting "top notch workmanship." Diana Barnes experienced similar urgency, reporting they "were able to fit me in next day which was unbelievable." Mike Larez adds the team "was able to jump in and help me with my short timeline."

Question 4

Q: What happens if Painter1 of Dallas customers notice issues after their project is complete?

Accepted Answer

Multiple reviews describe proactive touch-up policies. Bryon Lutz explains that "Dave reviewed the work with us and had them return for a couple of issues that he noticed that I never would have." Victoria Sullivan shares that "they did a final walk through and even stopped by within a few days when I noticed a few areas that needed retouching." Kaushik R. confirms "the crew came back to do touch ups after the job."

Question 5

Q: How does Painter1 of Dallas's pricing compare to other Dallas painting contractors?

Accepted Answer

Customers who obtained multiple bids consistently chose Painter1 of Dallas for value. Bob Saunders reports getting estimates from "3 different companies" and being "by far most impressed by their estimate and the attention to the details." Michelle Valigursky praises their "fair pricing, quality work, and responsiveness." Multiple reviewers describe the pricing as "reasonable" and "affordable" while emphasizing the quality matches or exceeds higher-priced competitors.

Question 6

Q: Does Painter1 of Dallas produce quality results on cabinet refinishing projects?

Accepted Answer

Cabinet work represents a significant portion of Painter1 of Dallas's portfolio. Alina Rose describes her kitchen cabinets as looking "brand new" with a finish that is "smooth and durable, even with daily use." Gayle Thomas reports being "extremely happy with the job they did painting my kitchen including the cabinets." Alison B. notes the husband-and-wife team is "even pickier than I am about details" when it comes to cabinet finishes.

Question 7

Q: How did Painter1 of Dallas respond to a negative review about workmanship concerns?

Accepted Answer

One detailed negative review raised concerns about surface preparation and finish quality. The review acknowledges that "they tried to fix the issues after multiple clear requests" and the company attempted to address each concern raised. The pattern across other reviews shows owner accountability, with customers like Victoria Sullivan noting "I trust their work and they stand by it" when any corrections were needed.

Question 8

How Painter1 of Dallas Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Painter1 of Dallas performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Painter1 of Dallas’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Painter1 of Dallas

About Painter1 of Dallas

Q&A Based On What Customers Are Saying About Painter1 of Dallas