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Painter1 of Dallas

"This is an image from Painter1 of Dallas, located in Texas. The logo for Painter1 of Dallas features a stylized blue ‘P’ combined with an orange paint roller forming the number ‘1,’ set against a light paint-stroke background."White Chooz Painters logo with blue background placeholder for paintig company logosWhite Chooz Painters logo with blue background placeholder for paintig company logosWhite Chooz Painters logo with blue background placeholder for paintig company logosWhite Chooz Painters logo with blue background placeholder for paintig company logos

About Painter1 of Dallas

Dave and Emma Cranston have built a business with over 100 five-star Google reviews and a perfect 5.0-star rating through consistent practices and hands-on ownership. Dave personally conducting every estimate and explaining each step in detail, Emma responding to inquiries within minutes, and both owners checking in on projects daily to ensure quality meets expectations. Reviews mention crews who protect belongings with drop cloths, clean up thoroughly at the end of each day, and perform final walk-throughs where even minor touch-ups get addressed before the team leaves.

When Whitney Ball struggled to choose colors for her home refresh, the Painter1 team didn't just offer suggestions. They made multiple visits to help with color selection and got the project scheduled quickly. The result was a "top notch" paint job with "little disruption" to her daily life. This patience during planning followed by efficient execution appears throughout customer experiences, with homeowners consistently noting how Dave and Emma work around their schedules rather than forcing rigid timelines.

Projects range from single-room repaints completed in one day to complete interior transformations covering walls, trim, doors, ceilings, and bathroom cabinets. The husband-and-wife team operates from the Lakewood area, serving communities from Farmers Branch to University Park, downtown Dallas to Richardson since 2018. Customers mention the Sherwin Williams color chips Dave brings to consultations, Emma's detailed quote follow-ups, and the crew's practice of walking homeowners through every detail before considering a project complete. Their tagline captures the approach. "Renew your space, renew your life."

Updated: 12-01-2025

Q&A Based On What Customers Are Saying About Painter1 of Dallas

Q: Why do customers mention Painter1 of Dallas owners Dave and Emma so frequently in reviews?

Unlike many painting companies where owners disappear after the estimate, Dave and Emma stay involved throughout every project. Doug Bailey describes them as "fantastic to work with" and notes they "came out to our house several times" when color decisions proved difficult. Multiple reviews mention daily check-ins during projects, with owners personally ensuring quality before crews leave. This hands-on approach extends from initial consultation through final walk-through.

-Review Snippet Sources: Google Reviews

Q: How does the color consultation process work at Painter1 of Dallas?

Color selection receives significant attention from the Painter1 team. Dave arrives at estimates with Sherwin Williams top 50 paint chips, and the team makes multiple visits if needed to finalize choices. One customer noted they "made recommendations on various colors that proved helpful" and were able to "pivot quickly" when preferences changed mid-project. Popular colors mentioned in reviews include Sherwin Williams Alabaster, Agreeable Grey, Iron Ore, and Greek Villa.

-Review Snippet Sources: Google Reviews, Thumbtack

Q: Does Painter1 of Dallas clean up properly during and after projects?

Cleanliness standards appear consistently throughout reviews. Customers describe crews who "cleaned up at the end of each day" rather than waiting until project completion. Danielle M. praised the "clean working environment throughout the 3 day job" and multiple reviewers mention protected floors and covered furniture. The team uses drop cloths extensively and one reviewer noted painters took "extra care on my new carpet" during the work.

-Review Snippet Sources: Google Reviews, HomeAdvisor, Thumbtack

Q: What happens during the final walk-through at Painter1 of Dallas?

The inspection process involves both owners and crew members reviewing every surface before completion. Dave "pointed out issues during our walkthrough that I didn't catch" according to one HomeAdvisor review, proactively identifying touch-up needs. Another customer described how "the owners and painting crew" conducted the walk-through "themselves and didn't hesitate to touch up every last detail." This self-critical approach catches imperfections before customers notice them.

-Review Snippet Sources: Google Reviews, HomeAdvisor

Q: How quickly does Painter1 of Dallas respond to inquiries and complete projects?

Response time stands out as a consistent strength. One customer received a response "within minutes" of their initial inquiry, with Dave arriving for an estimate "within the hour" and delivering a detailed quote "soon after leaving." Project completion also impresses customers, with Mariela Lara noting her painting was "done precisely and was complete in one day." The team accommodates tight schedules, including one customer needing interior painting finished before Thanksgiving guests arrived.

-Review Snippet Sources: Google Reviews, Thumbtack

Q: Does Painter1 of Dallas handle difficult older homes and historic properties?

The team has experience with challenging properties including 1920s homes and 1950s construction. Devon Ullrich hired them to transform a "1920s home" and called the experience one that "would not have been possible without Painter1." Another customer with a 1950s home praised results that looked "beautiful and perfect" from "the eves of house to the front door." The team navigates unexpected repairs and structural quirks that older Dallas homes present.

-Review Snippet Sources: Google Reviews

Q: How did Painter1 of Dallas handle its negative review?

One customer reported concerns about surface preparation and paint getting on surfaces like hinges and glass. Owner Dave Cranston responded professionally, expressing disappointment and offering direct contact for resolution. The response acknowledged the feedback without becoming defensive, stating the experience "does not reflect the quality and service" they aim to provide and inviting the customer to reach out directly. This accountability approach aligns with their overall service philosophy.

-Review Snippet Sources: Google Reviews

Q: What types of painting projects does Painter1 of Dallas specialize in?

The company handles residential interior and exterior painting, cabinet refinishing, deck and fence staining, brick painting, and commercial projects. Customers describe projects ranging from accent walls to "full interior painted (trim, doors, walls, ceilings, bathroom/hallway cabinets)." One reviewer noted results that came out "as close to perfect as I think is possible." They also offer specialty services including popcorn ceiling removal, concrete staining, and epoxy flooring for garages.

-Review Snippet Sources: Google Reviews, Website

Updated: 12-01-2025