Freedom Painters LLC
About Freedom Painters LLC
Voted Best Painting Service in New Braunfels for six consecutive years (2020-2025), Freedom Painters LLC has established itself as the Hill Country's go-to contractor for residential and commercial painting projects. Owner Eric White and his team have earned over 125 five-star Google reviews along with a 4.6-star rating, building their reputation through consistent communication and quality craftsmanship across the greater San Antonio and New Braunfels area.
The company specializes in interior and exterior painting, cabinet refinishing, and has developed particular expertise in garage floor epoxy and polyaspartic coatings, earning them the additional distinction of Best Garage Flooring in 2024 and 2025. Customers consistently praise the team's communication style, with project updates, timeline adherence, and responsiveness mentioned repeatedly in reviews. Team members Joe, Adrian, Julio, and Mike appear by name across dozens of reviews for their professionalism and attention to detail.
What distinguishes Freedom Painters is their emphasis on customer experience from first contact through completion. The fully insured team provides free color consultations with every project and backs their work with a written guarantee. From single-room refreshes to complete exterior transformations across New Braunfels, Canyon Lake, San Antonio, and surrounding communities, they've become the choice for property owners seeking reliable results and clear communication throughout the painting process.
Updated: 11-28-2025
Q&A Based On What Customers Are Saying About Freedom Painters LLC
Q: Why do so many reviews mention Freedom Painters LLC's communication during projects?
Communication stands out as the most frequently praised aspect across platforms. Jennifer Hillyer describes how "Eric communicated with me throughout the entire experience," while Trish Castro notes they were "very communicative and responsive." Brandon Goins emphasizes "communication was great throughout the process." This pattern of proactive updates and accessibility appears in over 40% of reviews, distinguishing Freedom Painters from competitors who leave customers guessing about timelines and progress.
-Review Snippet Sources: Google Reviews, Facebook
Q: What do customers say about Freedom Painters LLC's garage floor epoxy work?
Garage floor coatings represent a specialty service with consistently strong feedback. Sam O'Donnell reports "our garage floor looks absolutely amazing" and emphasizes "the quality of work was top-notch." Derek O. on Yelp states the polyaspartic floor "looks incredible and they did a great job." Multiple reviewers mention the transformation from stained concrete to showroom-quality finishes, with the company earning Best Garage Flooring recognition in both 2024 and 2025.
-Review Snippet Sources: Google Reviews, Yelp
Q: Do Freedom Painters LLC crews actually show up on time and finish when promised?
Punctuality and timeline adherence appear frequently in positive reviews. Makayla Raye Hernandez states they were "on time with every appointment" and finished "on schedule." Rachel Berry confirms "timely and efficient" work, while Shirley notes completion "in a timely manner." However, some negative reviews mention missed estimate appointments, so scheduling reliability may vary during peak seasons.
-Review Snippet Sources: Google Reviews, Facebook
Q: Which Freedom Painters LLC team members do customers mention most often?
Several crew members earn repeated recognition by name. Joe appears most frequently, with Antonina L. calling him "very professional and paid close attention to detail" and Heather Nethery praising his "excellent communication." Adrian and Julio receive mentions for quality interior work, while Mike is noted for exterior projects. Eric White, the owner, personally handles estimates and maintains involvement throughout larger projects.
-Review Snippet Sources: Google Reviews, Yelp, Facebook
Q: How does Freedom Painters LLC handle projects requiring extra prep work or repairs?
Reviews indicate the team addresses discovered issues during projects. Greg Featherston mentions they handled "multiple places where I needed drywall repairs" seamlessly. Matthew S. notes "minor wall repairs that were needed were addressed." The company appears to incorporate reasonable prep work into projects, though customers should clarify scope and pricing for extensive repairs during the estimate process.
-Review Snippet Sources: Google Reviews, Yelp
Q: What happened with negative reviews about Freedom Painters LLC missing estimates?
Several negative reviews mention no-shows for scheduled estimates. Chris Smith reported "no call, no show" for an appointment, and Shawna Sandel described a similar experience. Owner responses indicate high demand periods can affect scheduling, but these reviews highlight an area where some customers experienced frustration. The company's overall rating remains strong despite these incidents.
-Review Snippet Sources: Google Reviews
Q: Does Freedom Painters LLC work on commercial projects as well as residential?
Yes, commercial work appears in their portfolio. Cory Moore confirms they completed "commercial cabinet painting" and described the team as "true professionals." Reviews mention office spaces, retail locations, and property management projects. The company handles both small commercial refreshes and larger multi-unit work, though residential projects comprise the majority of reviewed work.
-Review Snippet Sources: Facebook, Google Reviews
Q: What do customers say about Freedom Painters LLC's pricing and value?
Pricing perceptions vary across reviews. Antonina L. states "very reasonable pricing for the amazing job," while Kelly Klimitchek describes them as "competitively priced." Some reviewers note Freedom Painters wasn't the cheapest quote but delivered superior quality. Heather Nethery appreciated that Joe "even recommended cheaper options." The company positions itself on value rather than lowest price.
-Review Snippet Sources: Google Reviews, Yelp, Facebook
Updated: 11-28-2025