Texas Star Painting
About Texas Star Painting
When mitch holin needed his Prosper home's exterior repainted in 2025, he called Texas Star Painting, the same company that had painted his interior back in 2016. The crew that arrived included the same painters from nine years earlier. This kind of continuity defines how owner Carter Hines runs his operation, maintaining a stable team that customers recognize and trust across multiple projects spanning nearly a decade.
That repeat customer experience represents typical Texas Star execution. Carter and project managers Casey and Blake have built their over 85 five-star Google reviews and 4.8-star rating through consistent practices. Detailed written estimates that customers describe as "thorough" and "fair," daily communication about project progress, addressing discovered issues like drywall damage or wood rot during the same visit rather than creating change order delays. From their office on Broadway Street in Prosper, they handle everything from single-room refreshes to complete exterior transformations across Collin County.
Texas Star operates primarily through word-of-mouth referrals. Customers like Shirley Vaughan hire them once, then return for a second and third project because the experience exceeded expectations. The Google Guaranteed badge and PCA Accredited Contractor status reflect something beyond technical painting skill. It captures a fully insured contractor with a 2-year warranty who treats customer properties with respect, maintains crews that show up on time, and consistently delivers the kind of reliability that turns first-time customers into long-term clients.
Updated: 11-28-2025
Q&A Based On What Customers Are Saying About Texas Star Painting
Q: Why do so many customers mention Texas Star Painting's crew members by name?
Reviews consistently highlight specific team members because of their memorable service. Casey receives frequent praise for estimates, with Cheri noting he was "very thorough and fair with the quote." Painters Jorge and Cesar appear across multiple reviews for their craftsmanship, while Blake coordinates projects with what Monica describes as "great communication." This name recognition reflects crew stability that customers notice and appreciate.
-Review Snippet Sources: Google Reviews
Q: Does Texas Star Painting really not require deposits before starting work?
Multiple customers confirm this unusual payment structure. Marcia states "they ask for ZERO deposit" and payment happens "when finished to satisfaction." Janet Beasley echoes this, mentioning "no deposit and no payment until I was completely satisfied." Owner Carter explained in a review response that this policy reflects confidence in their work quality.
-Review Snippet Sources: Google Reviews
Q: How does Texas Star Painting handle unexpected issues discovered during projects?
Reviews show a pattern of addressing problems proactively. When K N's project encountered issues, owner Carter personally intervened to resolve concerns, resulting in the customer updating their review. David Maxwell notes the crew "found some issues that needed to be repaired before painting" and handled them professionally. Laura Hernandez mentions they completed "drywall repair, texture, and painting" as part of comprehensive service.
-Review Snippet Sources: Google Reviews
Q: What do customers say about Texas Star Painting's cabinet refinishing work?
Cabinet projects receive particularly detailed praise. John Boone describes results as "better than new" with the crew demonstrating "attention to detail." Carol Rudolph, who has used them for multiple properties, specifically mentions "outstanding" cabinet work. Reviews note thorough prep work and multiple coats that transform dated cabinets.
-Review Snippet Sources: Google Reviews
Q: Does Texas Star Painting communicate well during projects?
Communication emerges as one of the most frequently praised aspects. Monica emphasizes "great communication is key" when describing her experience. Kimberly Crenshaw notes "very good communication from start to finish." Jennifer states Casey was "very communicative throughout the process." Multiple reviews mention daily updates and responsiveness to questions.
-Review Snippet Sources: Google Reviews
Q: How does Texas Star Painting's pricing compare to competitors according to customers?
Several customers specifically mention getting multiple quotes. Marcia describes their pricing as "competitive" after comparing options. Janet Beasley notes "very fair price" while Cheri calls the quote "fair." Brian Brinkman states the estimate was "much more reasonable" than competitors. Customers consistently report value without premium pricing.
-Review Snippet Sources: Google Reviews
Q: Do customers actually return to Texas Star Painting for additional projects?
Repeat business appears frequently in reviews. Shirley Vaughan explicitly states this is her "3rd time to use Texas Star" and she will "definitely use them again." Mitch holin returned after nine years and got the same crew. Annell Rogers mentions using them "over many years." Amber Correll describes them as her "go to painters" for multiple projects.
-Review Snippet Sources: Google Reviews
Q: What happens after Texas Star Painting completes a project?
Reviews indicate strong follow-through after project completion. The 2-year warranty provides ongoing protection. When K N experienced post-project concerns, owner Carter responded directly and resolved issues. Multiple customers mention final walkthroughs where crews address any touch-up needs before considering the job complete. Marcia notes paying only "when finished to satisfaction."
-Review Snippet Sources: Google Reviews
Updated: 11-28-2025