Question 1

Q: Does Platinum Painting of Richardson honor estimates given months in advance?

Accepted Answer

Reviews confirm estimate reliability even after significant time passes. Cheryl H. noted that Kevin "gave me a price last February" for exterior work and when she was ready in October, "He honored the price and we went from there." This practice of locked-in pricing eliminates surprise upcharges that frustrate homeowners with other contractors.

Question 2

Q: How does Platinum Painting of Richardson handle mistakes or problems that occur during projects?

Accepted Answer

Several reviews document professional problem resolution. Sara B. described how "they ate the cost of an ordering mistake I made" and still completed on time. Another customer noted communication gaps with repairs, but "Eddie was very responsive and saw to it the issues were identified and fixed on a timely basis." The pattern shows accountability over defensiveness.

Question 3

Q: What do customers say about Platinum Painting of Richardson's project managers and crew members?

Accepted Answer

Named team members appear throughout reviews. Jeffrey L. praised Kevin for "communicating everything we asked him for." Another review credited "Tim our PM" and "Lupe and his team" for a perfect exterior job. MJ receives mentions as a good project manager who "advised me the duration of the work." Customers consistently reference specific people rather than anonymous crews.

Question 4

Q: Does Platinum Painting of Richardson complete exterior projects within reasonable timeframes?

Accepted Answer

Exterior work consistently finishes faster than expected. Jeffrey L. reported "the team got the work done within 2 days" including touch-ups when needed. Cheryl H. described Edwin as site supervisor where "the crew were professional, clean, courteous, timely and did the job." Projects requiring repairs, painting, and touch-ups rarely extend beyond the initial timeline.

Question 5

Q: How does Platinum Painting of Richardson compare to other painting companies customers considered?

Accepted Answer

Customers who obtained multiple estimates chose Platinum for specific reasons. One reviewer stated they "talked with several different painting companies, but nobody compared in terms of professionalism, quality, services offered, and communication." Jeffrey L. noted they "are competitive on price, they weren't the cheapest but they weren't over priced either."

Question 6

Q: What do Platinum Painting of Richardson reviews say about interior painting quality?

Accepted Answer

Interior projects receive consistent praise for thoroughness. One customer described how "the paint crew moved all the furniture and once finished and area cleaned up put it all back in place." Mondo and his crew earned recognition for doing "a great job" on interior work. Multiple reviews mention the team's "attention to detail" and furniture protection practices.

Question 7

Q: Does Platinum Painting of Richardson handle exterior repairs beyond just painting?

Accepted Answer

The company tackles comprehensive exterior work. Scott hired them "to do some repairs to the exterior" including "rotted soffit and fascia board, and couple other pieces of trim around the garage siding." They "caulked and painted everything" and even installed new gutters. This makes Platinum a single-source solution for exterior transformations.

Question 8

Q: Is Platinum Painting of Richardson a registered business entity in Texas?

Accepted Answer

Platinum Painting operates under the corporate entity KJMP, INC, a Texas corporation registered with the Texas Secretary of State. The entity was formed on April 27, 2009, and maintains Active status for both SOS Registration and Right to Transact Business in Texas. Karl Pickens serves as the registered agent. Texas does not require a state contractor license for painting contractors, so no painting license is applicable.

Question 9

How Platinum Painting of Richardson Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Platinum Painting of Richardson performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Platinum Painting of Richardson’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Platinum Painting of Richardson

Chooz Score Insights

About Platinum Painting of Richardson

Q&A Based On What Customers Are Saying About Platinum Painting of Richardson