Chooz Score Insights
Customers Keep Coming Back
If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for second, third, and even fourth projects:
- Linda Kay describes using them for "a 3rd project" and notes they always go "above and beyond"
- Christopher Graves has used them "on several occasions at two different homes"
- Customers frequently mention planning future projects before the current one is complete
"Jr's Lone Star Painting just completed a 3rd project for me. The whole process from prep to clean up is always done so well!" - Linda K., Google Review
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Additional Questions Answered
How does the Jr's Lone Star Painting crew protect a home's flooring and furniture during interior projects?
Reviewers describe thorough protective measures before any painting begins. Curt Wunschel noted that every inch of flooring and windows was covered during his full-home repaint. Cathy Shipman added that every single area is draped off and all floors and furniture covered so no mess or paint anywhere than where it is supposed to be. Deborah Riggs also highlighted the care taken to protect furniture and floor throughout the process.
What kind of communication can homeowners expect from estimate through completion?
Customers describe a structured communication process that starts with a detailed written estimate. Curt Wunschel received daily updates via text messages on the status of completion along with electronic correspondence for payments. Doug Pilcher noted the estimate was several pages with pictures and descriptions of work and materials. Keith Lightfoot praised the team for keeping them informed both verbally and by text throughout the project.
What types of exterior preparation and repairs does Jr's Lone Star Painting perform before painting?
The crew handles extensive prep work before any exterior paint is applied. Doug Pilcher described boards and fascia replaced here and there along with gutter guards installed as part of his project. Skeet Campbell had rotten wood replacement completed before a full exterior repaint. The team also performs pressure washing and caulking as standard preparation steps.
How does the company approach commercial painting projects differently from residential work?
Jackson Hill described work at a hospital where the team handled wall texture and painting with professional-grade efficiency and cleanliness. Cesar Aguirre had his barbershop painted and noted the level of detail and care they put into their work is rare to find. The company's About page lists experience across hospitals, restaurants, schools, offices, retail stores, and apartment complexes.
What do long-term customers say about returning to Jr's Lone Star Painting for additional projects?
Several customers have used the company repeatedly over multiple years. Kelly Gannon wrote that her most recent project was her sixth time using Jr's Lone Star Painting in the last ten years and praised consistently professional results. Donna Nelson stated she will always use Lone Star Painting after multiple experiences. Ruri Aguilar mentioned using them for the last year across multiple projects.
How does the Jr's Lone Star Painting team handle project cleanup after completing a job?
Reviewers consistently highlight the cleanup process as a standout. Ray Mathis noted that cleaning was also included in price for his whole-home interior project. Linda Kay described the team putting every curtain rehung, every piece of furniture back in place after painting was completed. Cathy Shipman added that if something is moved, it is put right back where it came from.
Does Jr's Lone Star Painting offer color consultation and paint selection guidance?
Multiple customers describe hands-on color guidance. Selene Dominguez Pena shared that Jr recommended a strong deep blue color to help stay focused in a home office. Karin Smith noted he was good at helping with paint colors too during a major renovation. Curt Wunschel described how the crew leader painted sample colors on the walls so the homeowner could make selections on-site.
Is Jr's Lone Star Painting, LLC a licensed and registered business entity in Texas?
Texas does not require a state-level painting contractor license. Jr's Lone Star Painting, LLC is a registered limited liability company with the Texas Secretary of State. The company is BBB Accredited with an A+ rating and holds Google Guaranteed status.
-Verification Sources: Texas Comptroller, BBB, Google
