Chooz Score Insights
The Boss Shows Up
Owner Jeff Hahs doesn't just manage from a distance. Multiple reviews highlight his daily presence on job sites and hands-on approach to customer service. The Chooz Score's owner engagement indicators are strong: Jeff is mentioned by name in the majority of reviews:
- Jeff personally walks the property with customers during estimates, unlike competitors who send estimators when homeowners aren't home
- He shows up on-site every day during projects to check progress and ensure quality
"Jeff (the owner) takes a lot of pride in his business, he was on site every day and has an outstanding crew." - Brad K., Google Review
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Additional Questions Answered
What prep work does the crew do before starting an exterior paint job?
Homeowners describe a hands-on process that begins well before any paint goes on. Ken Cochrum watched the crew replace about 80 linear feet of rotted siding with hardy plank, then spray clean, caulk, and paint the entire exterior in two and a half days. Kyle Grabenstetter saw a similar approach with soffit replacement before painting and new gutters. The team pressure washes, scrapes, primes bare wood, caulks all seams, and protects landscaping and windows before the first coat hits the wall.
How involved is owner Jeff Hahs during a project?
Customers consistently note that Jeff is on-site rather than managing from a distance. Michelle Affek said Jeff took the time to review the area, discussed ways to fix issues for the future, and was honest about what was needed instead of upselling. Matthew Swazey noted that Jeff showed up exactly when he said he would and carefully explained every step. Susan Morton described Jeff as extremely patient, taking time to answer all questions about both painting and gutter work.
How does the crew handle gutter projects alongside painting work?
Several homeowners bundle both services. Greg Hodgson had the exterior painted, siding replaced, and new gutters installed in one project, noting that the gutters enhanced the look of the home beyond what he expected. Duncan Ballantyne described crisp, clean trim and gutter painting with great attention to detail on any necessary wood repairs. The crew coordinates removal of old gutters, painting, and installation of the new system to minimize disruption.
What do repeat customers say about coming back to Texas Painting and Gutters?
Several reviewers returned after previous projects. Damone Shumard came back for a third project, describing the crew as very professional, courteous and detail oriented with excellent follow-up. Mark Herring had gutters done three or four years earlier and returned for interior kitchen and dining room painting, citing quality work at a fair price. Start with Dawn returned after two years when hail damage required new paint and gutters.
How does pricing compare to other painting contractors in the area?
Reviewers consistently mention competitive pricing without compromising quality. Kyle Grabenstetter described an excellent job at a very competitive price. Susan Morton appreciated that pricing was very competitive while still receiving patient, thorough service. Melinda Reeder found the company through Best Pick Reports and felt the whole process from estimate to completion was handled without pressure.
What surfaces and project types does the team handle beyond standard wall painting?
The crew works across a wide range of surfaces. Robert Leinen had siding repairs and exterior paint completed with top materials and pricing. Tad Lichtenauer received Hardie board replacement for rotting wood along with full exterior painting. Nechama Baron listed drywall painting, cabinet painting, door painting, and exterior painting all in one project. The company website lists interior painting, exterior painting, cabinet refinishing, and gutter installation as core services.
Is Texas Painting and Gutters a licensed and registered business entity in Texas?
Texas Painting and Gutters, LLC is an active limited liability company registered with the Texas Secretary of State. The state of Texas does not require a state-level contractor license for painting contractors. The company holds BBB A+ accreditation since May 2017 and has maintained active status with the Texas Comptroller since July 2016.
-Verification Sources: Texas Secretary of State, Texas Comptroller of Public Accounts, BBB