Multiple reviewers mention returning for their second, third, or even fourth project with this company. High marks on the Chooz Score's customer retention indicators show a clear pattern of loyalty that speaks volumes about the quality and service:
"Bill and his crew have done a lot of work for us in 2 different homes we've had. He just recently completed work at our new home, and did a fantastic job!" - Wanda P., Google Review
The last time we conducted our Chooz Score analysis, Goodpaster Painting & Guttering had over 165 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 89.8%. With over 20 years in business serving the Chattanooga area, they've built a solid multi-platform presence:
"Over 400 Google reviews don't happen by accident. We chose Goodpaster painting because of their excellent reviews and are happy to add another one!" - Ruth B., Google Review
Owner responds to virtually every review with personalized messages, not copy-paste thank-yous. The Chooz Score's review response quality component reflects how this company handles feedback with specific details about each project:
"Showed up when they said they would. Great communication and easy to deal with. Answered all my questions quickly and professionally." - Allen B., Google Review
Two reviewers mentioned scheduling estimates that never materialized, with follow-up attempts going unanswered. While these represent a small fraction of overall reviews, it's worth confirming the estimate process upfront. Ask them directly: "What's your typical turnaround time for providing an estimate after a site visit?"
"Called and came out for an estimate for fascia and gutters, said he would have an estimate back in a day or so. Never received it, called and emailed over 5 times spanning 2 months, totally ghosted." - DT B., Google Review (no owner reply at time of review)
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Get StartedFREE SERVICEEvery painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Sale Creek, TN.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Sale Creek, TN.