Owner responds to virtually every review with personalized messages, not copy-paste thank-yous. The Chooz Score's review response quality component reflects how the owner handles feedback: specific details about the project, crew members mentioned by name, and genuine appreciation for each customer's business:
"From the moment I called CertaPro Painters I was totally impressed. Miss Kim was absolutely wonderful." - Pam R., Google Review
The last time we conducted our Chooz Score analysis, CertaPro Painters had over 150 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 90.2%. With consistent ratings across platforms and strong recent activity, they've built a solid reputation in the Clarksville-Hopkinsville area:
"I cannot say enough about the team at CertaPro Painters! We have used them for several projects and they always exceed our expectations." - James W., Google Review
Customers consistently mention the same thing: once you use them, you don't switch. High marks on the Chooz Score's customer retention indicators show multiple reviewers returning for 2nd, 3rd, and even more projects:
"We use CertaPro Painters to paint every room in our 3600 sq. ft. house. Have not had any problems at all." - Walter E., Google Review
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Get StartedFREE SERVICEEvery painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Waverly, TN.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Waverly, TN.