The pattern of repeat business stands out across reviews. Family Painting has built serious customer loyalty, with high marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for second, third, and even fourth projects:
"Used them for my guest room. Came out so good I had them do my hallway and my master bathroom. Absolutely top quality work at excellent prices. They're my 'go-to' painters!" - randavail, Google Review
Owner Lenin personally handles estimates, works alongside his crew, and ensures customer satisfaction on every project. The Chooz Score's owner engagement indicators are strong: Lenin is mentioned by name in the majority of reviews:
"The owner Lenny was professional and on time. He also fixed a hole in my ceiling and you would never believe a hole was there." - Joan W., Google Review
The last time we conducted our Chooz Score analysis, Family Painting had over 150 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 85.5%. With 8 years in business, they've built a solid presence across Central Texas:
"These guys are perhaps not only the nicest people in the world, but WOW was I impressed with their work. They charge a fair price and went well above and beyond." - David G., Google Review
One reviewer expressed frustration about scheduling delays and communication challenges. While the vast majority of customers report opposite experiences, with James Starnes specifically praising "GREAT communication, which is not exactly common anymore," it's worth confirming timelines upfront. Ask them directly: "What is your current scheduling availability, and what's the typical timeline from estimate to project start?"
"They took their time to give an estimate, but the job were schedule near a month after that. I try to make them understands that I need it done ASAP." - Aly Y., Google Review (no owner reply)
100% Recommended (19 Reviews)
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Get StartedFREE SERVICEEvery painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Kempner, TX.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Kempner, TX.