The last time we conducted our Chooz Score analysis, J. Ross Painting & Drywall had over 180 Google reviews with a 4.8-star rating. This company earned a Chooz Score of 90.5%. With an A+ rating with the Better Business Bureau and over 11 years in business, they've built a solid foundation in the Tri-Cities area:
"This is a very professional organization, and their crew was very respectful of our home. I would highly recommend them." - Bill F., Google Review
Owner responds to virtually every review with personalized messages, not copy-paste thank-yous. The Chooz Score's review response quality component reflects how the company handles feedback: detailed replies that often mention specific team members and project details:
"Mike called me back within 20 minutes on a Saturday morning. He explained exactly what was wrong and gave me options. No pressure, just helpful." - Beth W., Google Review
Customers consistently mention the same thing: J. Ross crews leave spaces cleaner than they found them. Protection of furniture, floors, and belongings comes up repeatedly in reviews:
"I was so impressed with the care they took in covering everything including the floors and the final cleanup. They were very professional from the estimate to the final walk through." - Rita L., Google Review
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Get StartedFREE SERVICEEvery painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Bristol, VA.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Bristol, VA.