One word turns up in these reviews more than almost any other: reasonable. Customers mention a fair, competitive price again and again, and several compared bids before choosing CertaPro. One homeowner collected four separate quotes for a 2,500-square-foot interior job and picked CertaPro on price and reputation. Another said flatly that you couldn't beat their price anywhere. The Chooz Score's quote process indicators back this up, with reviewers praising clear, itemized estimates over vague ballpark numbers. And the price comes with a safety net: the company works from a written scope, stands behind its jobs with a warranty, and honors post-job touch-ups rather than disappearing once the check clears. One homeowner's fence, railings, and masonite siding job even arrived with a full price breakdown and photos of every planned step before the crew started. "They did fence staining, exterior (intricate) railing painting, sill and frame repairs, and masonite siding replacement for us... We got a clear price breakdown with photos of everything they were going to do before they started, and they even finished a day early. That just doesn't happen anymore!" - Helen D., Google Review
If you're the kind of homeowner with a list of projects rather than a single job, the pattern in these reviews is worth a look. People don't use CertaPro once. One reviewer notes the crew has handled four separate projects in her home so far, with more planned. Another restored a colonial-style house, then brought the same team back to remove popcorn ceilings. High marks on the Chooz Score's customer retention indicators reflect it: roughly a quarter of reviewers mention a second, third, or fourth job, or say plainly they'll be back. Repeat business like that is hard to fake, and it usually means the first experience delivered. "I have a lot of projects in my home, so far they have done four. They are professional, great quality of work from staff, would highly recommend then to everyone and anyone. Will definitely be using then again." - Angela A., Google Review
At the time of our analysis, CertaPro Painters of Clayton-Greenville held over 100 Google reviews with a 4.8-star rating, and the company earned a Chooz Score of 86.7%. It is Accredited with the Better Business Bureau and an active member of the Clayton Chamber of Commerce, two independent checks that a national brand name alone doesn't guarantee. What's telling is who leaves the reviews: not only homeowners, but commercial clients and industry insiders. One reviewer who works with painters and vendors across the country called this location one of the best they've dealt with, on a full-building job where downtime wasn't an option. Locally owned and operated by DeeAnn and Yany, it pairs a recognizable brand with people who show up in person. "I work with painters and other vendors all across the country and hands down, CertaPro Painters of Clayton-Greenville is one of the best! ... Yany and DeeAnn were amazing! Throughout the entirety of the project they were professional, courteous and willing to partner in a way that was best for the customer." - Sandy W., Google Review
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The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Bailey, NC.