Chooz Score Insights
When we ran our analysis, CertaPro Painters of Clayton-Greenville, NC had earned a Chooz Score of 86.7%. The location is accredited by the Better Business Bureau and is EPA Lead Certified for the surfaces that require it. In North Carolina a state general contractor license is required only for projects of $40,000 or more, and the company states that it is licensed and insured and backs its work with a written warranty. It operates as a CertaPro franchise serving Clayton, Greenville, Kinston, and the surrounding communities.
Across its review profiles, the company held over 100 Google reviews with a 4.8-star rating, along with 100% recommended on Facebook, with the volume concentrated on Google. A 4.8-star average across more than 100 reviews rests on a larger sample than most painting companies accumulate, where ratings often draw on far fewer reviews.
The reviews we analyzed describe a consistent, team-based process. We found at least ten of them naming project manager Renzo, who is described walking properties, bringing paint strips, and testing colors on the wall before work begins. This sample-driven estimate, run by a named project manager rather than an anonymous sales visit, is a step reviewers single out repeatedly. Named crew members recur as well, with reviewers identifying leads such as Velmer, Jasmine, and Bairon on their projects, and at least fourteen reviewers described repeat work, referrals, or an intention to hire the company again. Interior repaints, cabinet and trim work, and exterior projects with prep such as power washing and caulking come up most, alongside commercial jobs scheduled around business hours. Owner replies appear on every review in the sample we analyzed, and the two reviewers who left four-star ratings both received a direct response addressing the specific issue they raised.
"He helped us with paint samples, both strips and using an online visualizer. He brought four of our favorites and painted small parts of a wall to help us decide. Ultimately, we didn't choose any of the four, but the freedom to make our choices with expert guidance was invaluable." - Thomas P., Google Review
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Additional Questions Answered
What interior painting work does CertaPro Painters of Clayton-Greenville handle inside a home?
Interior projects cover walls, trim, doors, ceilings, and full color changes across multiple rooms in a single stretch. Richard Pittman had the inside of his house painted and noted that "All the ceilings, all the trim, work and doors and three rooms were done with color changes". The crews move room by room, from a single space to a whole-home repaint, so the household keeps functioning while the work gets done.
What exterior painting projects does CertaPro Painters of Clayton-Greenville take on outdoors?
Exterior work runs from full house repaints to siding, shutters, doors, garage doors, and porch columns. Beth Coberly wrote, "We recently had a full exterior paint job using CertaPro and we are really pleased with the results". Sona Decker had the "exterior paint of window shutters, front, side and a garage door, and a pair of front porch columns" completed. Fences and decks are stained as part of the same outdoor scope.
How does CertaPro Painters of Clayton-Greenville handle scheduling and arriving on time?
Crews arrive when they say they will and hold the schedule from estimate through finish. Judith Kasperek pointed out that "Everyone came when they said" and that the team got to work quickly the day painting began. Beverly Deck summed up the booking side plainly, saying it was "Easy to schedule. Showed up on time". Homeowners repeatedly describe timelines that hold, with jobs often wrapping on or ahead of the promised date.
How does CertaPro Painters of Clayton-Greenville approach estimates and color selection?
Estimates start with a walkthrough where the team listens, measures, and helps homeowners settle on colors before work begins. Nicole O said "Renzo was very thorough at my estimate appointment and answered all my questions". For harder color decisions, Thomas Proctor recalled that "He helped us with paint samples, both strips and using an online visualizer" and even painted sample patches on the wall. The aim is a clear scope and confident choices up front.
How does CertaPro Painters of Clayton-Greenville protect a home during painting?
Floors, trim, and belongings are covered and handled carefully throughout the job. N Johnson credited the crew "with special care to not harm my trim and original hardwood floors" while painting three rooms in a day. Shawn Lewis added that the painters "took great care in protecting the hardwood floors" before starting. Cleanup at the end is part of the routine, with the space left ready to use once the work wraps.
Does CertaPro Painters of Clayton-Greenville repair drywall and damaged walls?
Yes, drywall repair and wall patching are handled right alongside the painting. Shana Shana noted the painters were quick and professional and that "They repaired a place my husband had made a hole" before finishing the room. Angalie Tate described a rougher starting point, writing that "The walls were a mess but they came in a repaired and painted the walls so beautifully". Popcorn ceiling and wallpaper removal fall under the same prep work.
Is CertaPro Painters of Clayton-Greenville known for reasonable, competitive pricing?
Yes, pricing comes up often as fair and competitive against other bids. Cristy Garris had her whole interior painted and said "And price was extremely reasonable". Jeff Robinson-Thomas compared several quotes and chose the company partly for "their competitive bid for painting our 2500 sq ft home". Homeowners tend to describe the cost as matching the quality delivered, which is a large part of why they call back for later projects.
Does CertaPro Painters of Clayton-Greenville take on commercial painting jobs?
Yes, commercial buildings and storefronts are painted around business operations. Sandy Wirt, who works with painters nationally, said "We just completed a large painting project for an entire building" without disrupting the customer. Molly Hedrick recommended the team "if you need commercial paint work done" after they finished her store quickly. Offices, retail spaces, and multi-unit properties get the same scheduling care given to homes.
How CertaPro Painters of Clayton-Greenville, NC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Clayton-Greenville, NC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Clayton-Greenville, NC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.
