The last time we conducted our Chooz Score analysis, Triangle Pro Painting had over 350 Google reviews with a 5.0-star rating - a perfect score that's remarkably rare in the painting industry. This company earned a Chooz Score of 94.5%. Their reputation extends across multiple platforms with equally impressive results:
"I'm a retired designer who worked for 39 years in the field. I've used many painting contractors, all over the country. This was by far the best experience I have ever had working with a painting contractor." - Thomas S., Google Review
Customers consistently mention the same crew members by name - EJ, Jake, David Simpson, Taylor Keith, Efren, Alejandro, Victor, Nelson, and others appear repeatedly across reviews spanning months and years. The Chooz Score's in-house crews component shows this isn't coincidence: it's a deliberate commitment to dedicated teams. What this means for you:
"Jake, Kate and the entire team were great to work with. The finished product is amazing and made the house look brand new. Jake was easy to reach during the entire job, communicating well regarding the planning, prepping and completion." - James C., Google Review
If you're looking for a painter you can call for years to come, this company has built serious loyalty. High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for second homes, future projects, and recommending to family:
"This is the second house they have painted for us and we couldn't be more pleased. Highly, highly recommend if you want the work done well and if you expect great communication and customer service." - Donna P., Google Review
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Get StartedFREE SERVICEMultiple reviewers mention returning to Matrix Painting for second, third, and even fourth projects. High marks on the Chooz Score's customer retention indicators: the phrase "will use them again" appears throughout the reviews, and several customers describe Matrix as their permanent painting company:
"I have found my permanent painting company. I very highly recommend Matrix Painting. I just used Matrix for a second project that included pressure washing my house." - Kathy U., Google Review
The last time we conducted our Chooz Score analysis, Matrix Painting had over 500 reviews across platforms, with over 115 Google reviews at a 5.0-star rating. This company earned a Chooz Score of 90.8%. With over 360 reviews on Angi at 4.8 stars and an A+ rating with the Better Business Bureau, the consistency is clear:
"I called SO MANY COMPANIES for quotes and testimonials... let me save you the work. Hire Matrix!" - Sarah G., Google Review
Owner Ryan Critoria responds to virtually every review with personalized messages that reference specific projects, not copy-paste thank-yous. The Chooz Score's review response quality component reflects this level of engagement. Customers consistently praise the communication throughout the entire project:
"Ryan kept in touch throughout the process, explaining any necessary changes. At the end of the project, Ryan did a final walkthrough with me, and everything was completed to our satisfaction." - Lee T., Google Review
100% Recommended (9 Reviews)
Communication & Responsiveness
If you're a first-time customer who wants guidance, Raleigh Paint & Improvement delivers at an exceptional level. Owner Brennan O'Dowd and field manager Ryan Chapman respond to nearly every review with personalized replies that reference specific projects, crew members, and customer details—not generic copy-paste thank yous (Source: Chooz Score – Review Response Rate 3.0/3.0 and Review Response Quality 3.5/3.5). This carries through to the actual work:
"Ryan was very prompt and communicative before, during and after my project. He answered all my questions and communicated directly with the designer who helped me pick color." - Evangeline O., Google Review
Quality & Attention to Detail
If you're particular about craftsmanship and the details matter to you, this team takes pride in their work. Reviews consistently highlight thorough prep work, meticulous painting, and crew members who go above and beyond to fix even the smallest imperfections (Source: Chooz Score – Key Phrase Extraction 2.5/3.0 and Review Complexity & Specificity 2.8/3.0). What sets them apart:
"They spent a long time sanding and prepping the walls and it shows. No drips, or smudges or accidental paint splotches, really just a great job." - Ethan S., Google Review
Speed Without Cutting Corners
If you're a busy professional or family on a tight schedule, their track record stands out. Projects consistently finish on time or ahead of schedule, and their recent review activity backs this up—steady new reviews every month for over two years (Source: Chooz Score – Recent Activity Weighting 4.0/4.0 and Review Distribution 3.0/3.0). Their responsiveness shows in real results:
"We needed the house ready before our move-in day, and Ryan worked hard to get us scheduled earlier than expected, so we were set in time." - Mallory M., Google Review
Proven Track Record
If you want a company with a solid reputation, Raleigh Paint & Improvement has built an impressive portfolio of satisfied customers. With nearly 150 Google reviews and a 4.9-star rating (Source: Google Reviews), plus additional reviews on Angi at 4.9 stars (Source: Angi) and Yelp at 5.0 stars (Source: Yelp), they've demonstrated consistent quality over approximately 5 years in business (Source: Chooz Score – Years in Business component):
"As a Realtor, I've worked with several companies in the past and Raleigh Paint and Improvement were communicative, timely and competitively priced." - Blair N., Google Review
How larger projects are managed
The company has excellent reviews overall, but a couple of detailed reviews mention that larger, more complex projects experienced some quality control challenges—particularly around crew coordination and final clean-up (Source: Chooz Score – Cross-Platform Negative Review Assessment 4.0/4.0, noting two negative Google reviews). The owner responded professionally and acknowledged making process improvements. Ask them directly: "For bigger projects, how do you ensure consistent quality across different crew members?"
"The additional crew's attention to detail was certainly lacking. I can and do appreciate that the owner literally asked us how we wanted to proceed and he agreed to what we asked at the end." - Raj, Google Review (owner replied with detailed explanation of corrective actions)
Owner Courtney Ray is personally involved in every project, from the initial consultation through final walkthrough. The Chooz Score's owner engagement indicators show his name appearing in the majority of reviews, with customers praising his collaborative approach:
"Courtney was punctual and professional during the estimate meeting, and the electronic estimate was clear, comprehensive. He's a fantastic contractor. Very communicative and made it feel like a collaboration." - M. B., Google Review
If you're looking for a contractor you can call for years to come, this company has built serious loyalty over two decades in the Raleigh area. Customers describe returning for multiple projects and recommending them to neighbors:
"I feel so fortunate my neighbor recommended 'A Touch of Color' to me a year ago. They did a great job then, painting the exterior of our house, and their work quality is still great! This week they painted the interior of our house. Will continue to recommend them to friends and family!" - Matt B., Google Review
The last time we conducted our Chooz Score analysis, A Touch of Color had 150 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 78.7%. With over 20 years serving the Raleigh area, they've built a track record across multiple platforms:
"Excellent service from start to finish! Courtney and his team ensure a professional and top quality job. Excellent communication and attention to detail! We had them paint the entire interior, stain fence and porch, and replace a deck. We highly recommend A Touch of Color!" - Teresa C., Google Review
Over 1,000 Google reviews and a 4.9-star rating don't happen by accident. NC Paint & PowerWash earned a Chooz Score of 88.2% and has built their reputation through consistent delivery over nearly three decades in business:
"NC Paint and Powerwash checks all the boxes! Fair price, clear communication, on time, polite and excellent job cleaning the exterior of my home!!" - T M., Google Review
If you're looking for a long-term partner for your home's exterior maintenance, this company has earned serious customer loyalty. Multiple reviewers specifically mention returning year after year because the quality holds up:
"NC Paint & Powerwash always does such a great job with power washing our house. Matthew is the epitome of professional... I would use them every year but they do such a good job I only need to call them every two years." - Tyler K., Google Review
Owner responds to virtually every review with personalized messages, not copy-paste thank-yous. This responsiveness carries through to the actual service experience:
"The tech was super friendly, listened to what we needed done and then did a complete walkthrough with me on completion!" - April E., Google Review
While Google and Facebook ratings are excellent (4.9 stars and 98% recommended), their Yelp profile shows a 3.3-star rating from 7 reviews, a notable gap. This may reflect platform-specific customer selection or isolated issues. Ask them directly: "I noticed your Yelp rating differs from Google. Can you walk me through how you handle any concerns that come up?"
"3.3 rating (7 reviews)" - Yelp Profile
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Knightdale, NC.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Knightdale, NC.