Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Raleigh Paint & Improvement, LLC
Specializing in both residential and commercial painting with a focus on quality craftsmanship and customer communication, Raleigh Paint & Improvement has built a distinguished reputation throughout the greater Raleigh area since 2020. Owner Brennan O'Dowd leads a team known for transforming spaces through professional interior and exterior painting, cabinet refinishing, popcorn ceiling removal, and deck staining services.
The company's approach centers on transparency and reliability. Quality control manager Ryan Chapman handles estimates and project coordination, maintaining constant communication from initial consultation through final walkthrough. Lead painter Kristian heads most projects, earning consistent praise for surface preparation and attention to detail. Reviews frequently mention crews who arrive on time, protect furniture carefully, and complete thorough cleanup. The team serves Raleigh, Wake Forest, Holly Springs, Chapel Hill, Durham, Cary, Apex, and Knightdale.
What distinguishes Raleigh Paint & Improvement is their systematic project management combined with skilled execution. With over 100 five-star Google reviews and a 4.9-star rating, the company has earned an A+ BBB rating and BBB accreditation since 2021. They're bonded and insured and offer a two-year warranty on all work. From addressing color selection challenges to accommodating tight timelines, the team handles both straightforward repaints and complex renovations requiring drywall repair and custom finishes.
Updated: 04-06-2026
Raj's 2-star review details a holiday season project where additional inexperienced crew members caused quality and cleanliness issues. Owner Brennan O'Dowd responded acknowledging "unfortunate timing and staffing challenges during the holidays" and explained they've since refined "scheduling, oversight, and crew assignment process." Leonard's initially positive review was later updated to express disappointment about incomplete final details. The responses show accountability, though Leonard felt the resolution was inadequate. -Review Snippet Sources: Google Reviews
Brennan conducts final walkthroughs on major projects and addresses service issues directly. Jessica describes Brennan as "professional" when "taking over my painting project." He stopped by during Diana's project and "was also present for the final walk-through." Robert mentions Brennan "stopped by and checked on progress and was also present for the final walk through." His involvement provides owner-level oversight and accountability, particularly on complex residential and commercial projects requiring quality verification. -Review Snippet Sources: Google Reviews
Multiple customers mention Ryan Chapman's rapid response. Shannon describes receiving "a competitive quote" quickly after the site visit, while Kenneth notes Ryan "sent quotes in a timely manner." Catherine praises how he "kept in contact with me during the whole process to check on the work progress." The pattern across reviews shows initial contact responses within hours and estimates provided within 24 hours of site visits. -Review Snippet Sources: Google Reviews
Reviews consistently mention on-time arrivals. Doug states Sebastian and Rodolfo arrived as scheduled for exterior painting. Simple & Silly notes the painter "showed up on time (actually he was early)." Renee emphasizes "we had a deadline for work completion. It was definitely met." Chris mentions crews "showing up on-time everyday" for extensive railing work. The pattern indicates reliable scheduling with morning arrivals within promised windows and projects completed by stated deadlines. -Review Snippet Sources: Google Reviews
The company performs popcorn ceiling removal with skim coating for smooth finishes. Ethelene describes it as a "messy popcorn ceiling removal job" but notes "they cleaned everything up afterwards, and it looks amazing now." Laura mentions needed drywall repair following water damage, noting Kristian was "great at covering items and keeping them as clean as possible." Multiple reviews confirm the team handles both removal and subsequent painting as part of comprehensive ceiling renovation projects. -Review Snippet Sources: Google Reviews
Kristian appears in over 30 reviews as the lead painter on projects. Customers consistently describe his work quality and professionalism. Laura notes his "attention to detail," while Mallory mentions he went "above and beyond, returning to touch up even the smallest imperfections he noticed after the job was done." Dabney states Kristian "did an excellent job doing the painting." His surface preparation and finishing work receive consistent praise across interior painting, popcorn ceiling removal, and complex projects. -Review Snippet Sources: Google Reviews
The company takes projects ranging from single rooms to complete interior and exterior transformations. Blair describes a realtor project where after the final walkthrough, clients "decided to paint an additional room and Ryan was able to get the crew back out and the work done in less than 24 hours." Mallory mentions painting "the majority of the interior" of their newly purchased home. Ethan had "ceilings done in every room of our house (including our 15ft ceiling), as well as threeish rooms and the hallway." The range demonstrates capacity for both quick updates and comprehensive renovations. -Review Snippet Sources: Google Reviews
Customers describe pricing as reasonable and competitive rather than lowest bid. Kenneth calls the estimate "extremely reasonable" while noting quality exceeded expectations. Sara mentions "transparent pricing" as a key factor. Patty describes them as "reasonably priced." Brian and Mary note the company was "not the lowest or highest but excellent for us." The pricing appears mid-range with emphasis on value through quality work and communication rather than competing solely on lowest cost. -Review Snippet Sources: Google Reviews
Updated: 04-07-2026